{ "home": "Home", "AboutUs": "About Us", "Sunday": "Sunday", "Monday": "Monday", "Tuesday": "Tuesday", "Wednesday": "Wednesday", "Thursday": "Thursday", "Friday": "Friday", "Saturday": "Saturday", "January": "January", "February": "February", "March": "March", "April": "April", "May": "May", "June": "June", "July": "July", "August": "August", "September": "September", "October": "October", "November": "November", "December": "December", "OtherServices": "Services", "OtherServices1": "Other Services", "PassportOffices1": "Passport Offices", "ContactUs": "Contact Us", "More": "More", "RegisterLogin": "Login", "NationalCallCenter": "National Call Center", "SkipToMainContent": "Skip to Main Content", "ScreenReaderAccess": "Screen Reader Access", "Sitemap": "Sitemap", "Hindi": "Hindi", "Submit": "Submit", "Profiles": "Profiles", "MarqueeData": "Special weekend drive for Passport applications submission is planned on April 29, 2023 at RPOs - Ahmedabad, Amritsar, Bareilly, Chandigarh, Delhi, Hyderabad, Jaipur, Jalandhar, Mumbai, Pune, Shimla, Srinagar, Surat, Vijayawada and Visakhapatnam. Applicants having valid appointments of future date may also opt to reschedule their appointment to earlier available date as per their convenience.", "PspDivision": "PSP Division", "PspDivisionFirstPara": "The Passport Seva Programme (PSP) Division of the Ministry of External Affairs, Government of India, provides Passport services through the Central Passport Organization (CPO) and its network of Passport Offices, Passport Seva Kendras (PSKs); and Post Office Passport Seva Kendras (POPSKs). Consular, Passport and Visa services to overseas Indians/Foreign nationals are provided by the PSP Division through the Indian Missions and Posts abroad.", "PspDivisionSecondPara": "Indian Passports are issued through the network of 37 Passport Offices, Headquarters at PSP Division (only Diplomatic and Official Passports) and the Andaman and Nicobar Islands Administration. This network has been expanded by adding 93 PSKs and 450+ POPSKs as extended arms of the 37 Passport Offices. For Indians living abroad, Passport and other miscellaneous services are rendered by the 208 Indian Missions/Posts abroad. All Passport Offices issue machine-readable Passports as per the guidelines laid down by the International Civil Aviation Organization (ICAO).", "PspDivisionThirdPara": "The Central Passport Organization (CPO) was created in 1959 as a subordinate office of the Ministry of External Affairs and is headed by Joint Secretary (Passport Seva Programme) and Chief Passport Officer, who also acts as the Appellate Authority under the Passports Act,1967 and the Head of Department under the Delegation of Financial Powers Rules 1978. The Head Quarter of the CPO is in the Passport Seva Programme (PSP) Division of the Ministry. The Division works under the supervision of Secretary (CPV & OIA). Joint Secretary (CPV) is responsible for the issue of diplomatic and official Passports, consular and visa matters.", "PspDivisionHistory": "History and Background of Passport Issuance in India", "PspDivisionHistoryFirst": "There was no practice of issuing Indian Passports before the First World War. During the War, the Government of India enacted Defence of India Act in 1914 and promulgated rules thereunder, which made it compulsory to possess a Passport for egress from and ingress into India. The Act expired six months after the end of the War. It was, however, desired that the Government of India should retain power to continue that system in whole or in part for the purpose of bringing the Indian practice into line with that of other parts of the erstwhile British Empire and of other countries.", "PspDivisionHistorySecond": "The Government of India, therefore, enacted the Indian Passports Act, 1920 which substantially retained the earlier provisions. This Act was renamed \"The Passport (Entry into India) Act, 1920\".", "PspDivisionHistoryThird": "Though 'Emigration' continued as a Central subject even after passing of Government of India Act, 1935, the Central Government delegated to the State Governments the power to issue Passports on its behalf. Some of the State Governments viz., Mumbai, C.P. & Berar, Delhi, United Provinces etc., opened regular Passport offices for this purpose functioning under their Home Departments.", "PspDivisionHistoryForth": "Subsequently, the issue of Passports became a Central subject under the Indian Constitution and was allotted to the Ministry of External Affairs. Till 1954, this work was continued to be carried out by the respective State Governments on behalf of this Ministry. It was in 1954 that the first five Regional Passport Offices at Mumbai, Kolkata, Delhi, Chennai and Nagpur were set up. This necessitated the setting up of a separate organization and the Central Passport and Emigration Organization was created in 1959 as a Subordinate Office of this Ministry. The Central Passport Organization (CPO) has sanctioned strength of about 2,697 officers and staff members as on 01-04-2013.", "PspDivisionHistoryFifth": "Up to 1966, the issue of Passports was regulated through administrative instructions. The power to issue Passports was exercised by the Government by virtue of Article 73 read with List I, Item 19 of the Seventh Schedule of the Constitution of India. However, as the Parliament was not in session, the Government promulgated the Passports Ordinance, 1967 and after six months replaced it with the present Passports Act, 1967,which came into force on June 24, 1967.This day is now celebrated as Passport Seva Divas.", "PspDivisionHistorySixth": "Under the Passports Act, 1967, the Central Government has the powers to frame rules thereunder. The first such Rules called the Passport Rules, 1967 were thus framed the same year. Following various amendments in course of time, these were consolidated and the Rules were last issued as the Passport Rules 1980 which have been further modified partially.", "ReadMore": "Read More", "ReadLess": "Read Less", "PspDivisionGlance": "Passport India at a Glance", "PspDivisionPIA": "Passport Issuing Authorities (PIAs)", "PspDivisionPIAFirst": "Headquarters (CPV Division) - For diplomatic and official Passports", "PspDivisionPIASecond": "37 Regional Passport Offices supported by 93 Passport Seva Kendras (PSKs) and 450+ Post Office Passport Seva Kendras (POPSKs)", "PspDivisionPIAThird": "Andaman and Nicobar Islands Administration", "PspDivisionPIAForth": "208 Indian Missions/ Posts abroad", "PspDivisionLegal": "Legal Framework", "PspDivisionLegalFirst": "Passports Act 1967", "PspDivisionLegalSecond": "Passport Rules 1980 (amended from time to time)", "PspDivisionLegalThird": "Notifications and administrative guidelines", "PspDivisionAdministrative": "Administrative Framework", "PspDivisionAdministrativeFirst": "Central Passport Organisation headed by Joint Secretary (PSP) & Chief Passport Officer. Created in 1959 as a Subsidiary Office of the Ministry of External Affairs", "PspDivisionAdministrativeSecond": "Sanctioned Cadre strength: 2741 (Group A posts: 226; Group B posts:1055; Group C posts: 1460)", "PspDivisionServices2019": "Passports and related services rendered in 2019", "PspDivisionServices2019First": "PIAs Passports Issued in India: 1.16 Crore (2019)", "PspDivisionServices2019Second": "Indian Missions/Posts abroad: 12 lakhs (2019)", "PspDivisionServices2019Third": "Total: 1.28 Crore (2019)", "PspDivisionServices2019Forth": "Globally, ranked 3rd behind China and the U.S.", "PspDivisionServices2020": "Passports and related services rendered in 2020", "PspDivisionServices2020First": "PIAs Passports Issued in India: 56,65,438 (2020)", "PspDivisionServices2020Second": "Indian Missions/Posts abroad: 8,77,335 (2020)", "PspDivisionServices2021": "Passports and related services rendered in 2021", "PspDivisionServices2021First": "PIAs Passports Issued in India: 77,55,634 (2021)", "PspDivisionServices2021Second": "Indian Missions/Posts abroad: 9,95,347 (2021)", "PspDivisionServices2022": "Passports and related services rendered in 2022", "PspDivisionServices2022First": "PIAs Passports Issued in India: 1,27,93,016 (2022)", "PspDivisionServices2022Second": "Indian Missions/Posts abroad: 16,35,352 (2022)", "PspDivisionServices2023": "Passports and related services rendered in 2023", "PspDivisionServices2023First": "PIAs Passports Issued in India: 1,47,34,225 (2023)", "PspDivisionServices2023Second": "Indian Missions/Posts abroad: 16,89,047 (2023)", "PspDivisionServices2024": "Passports and related services rendered in 2024", "PspDivisionServices2024First": "PIAs Passports Issued in India: 1,40,46,296 (2024)", "PspDivisionServices2024Second": "Indian Missions/Posts abroad: 16,85,298 (2024)", "PspDivisionServices2025": "Passports and related services rendered in 2025", "PspDivisionServices2025First": "PIAs Passports Issued in India: 1,40,43,475 (2025)", "PspDivisionServices2025Second": "Indian Missions/Posts abroad: 18,93,055 (2025)", "PspDivisionCPO": "About Central Passport Organization (CPO)", "PspDivisionCPOPara": "The Central Passport Organization (CPO) was created in 1959 as a subordinate office of the Ministry of External Affairs and is headed by Joint Secretary (Passport Seva Programme) and Chief Passport Officer, who also acts as the Appellate Authority under the Passports Act,1967 and the Head of Department under the Delegation of Financial Powers Rules 1978. The Head Quarter of the CPO is in the Passport Seva Programme (PSP) Division of the Ministry. The Division works under the supervision of Secretary (PSP & OIA). Joint Secretary (PSP) is responsible for the issue of diplomatic and official Passports, consular and visa matters. The Passport services are provided throught the CPO and its network of Passport Offices; Passport Seva Kendras (PSKs); and Post Office Passport Seva Kendras (POPSKs). Consular, Passport and Visa services to overseas Indians/ Foreign nationals are provided through the Indian Missions and Posts abroad.", "PspDivisionGazetted": "Gazetted Notifications", "PspDivisionGazettedFirst": "Gazetted Notifications G.S.R. 165(E)", "PspDivisionGazettedSecond": "Gazetted Notifications G.S.R. 431(E)", "PspDivisionGazettedThird": "Gazetted Notifications G.S.R. 500(E)", "PspDivisionGazettedForth": "Gazetted Notifications G.S.R. 964(E)", "PspDivisionCPOFirst": "Regulating Attendance in Passport Office", "PspDivisionCPOSecond": "Distribution of posts of Official Language Cadre of Central Passport Organization", "PspDivisionCPOThird": "Promotion order of Senior Superintendents to Assistant Passport Officers", "PspDivisionCPOForth": "Confirmation Order of Junior Translator in the Cadre of CPO", "PspDivisionCPOFifth": "Sanctioned Manpower Strength of RPOs", "PspDivisionCPOSixth": "Recruitment Rules of APO DPO & PO (07.06.2018) ", "PspDivisionCPOSeventh": "Recruitment Rules of JPA, SPA & Office Assistants. (23.11.2017)", "PspDivisionCPOEighth": "Recruitment Rules of Assistant Superintendent (04.03.2014)", "PspDivisionCPONinth": "Recruitment Rules of PGO & Superintendent (13.12.2010)", "PspDivisionCPOTenth": "Recruitment Rules of Junior Translator, Senior Translator and Assistant Director(Official Language) of CPO", "PspDivisionCPOEleventh": "Recruitment Rules of Stenographer Grade II ( Group 'C' post) of CPO", "PassportSeva": "Passport Seva", "MinistryOfExternalAffairs": "Ministry of External Affairs", "GovernmentOfIndia": "Government of India", "PassportSevaVision": "Vision", "PassportSevaVisionPara": "\"To deliver Passport services to citizens in a timely, transparent, more accessible, reliable manner and in a comfortable environment through streamlined processes and committed, trained and motivated workforce\"", "PassportSevaAbout": "About Passport Seva", "PassportSevaAboutFirst": "In recent years, the Government of India has taken many initiatives to usher in an era of e-Governance to improve the delivery of public services. The National e-Governance Plan (NeGP) includes many high impact e-Governance projects that have been identified as Mission Mode Projects (MMP's). One such project focuses on reforming Passport services in India.", "PassportSevaAboutSecond": "The Ministry of External Affairs (MEA) is responsible for issuance of Passports to Indian Citizens through a network of 37 Passport offices across the Country and 208 Indian Missions and Posts abroad.", "PassportSevaAboutThird": "A Passport is an essential travel document for those who are traveling abroad for education, tourism, pilgrimage, medical attendance, business purposes and family visits. During the last few years, the growing economy and spreading globalization have led to an increased demand for Passport and related services. This increasing demand for Passports and related services is coming from both large cities and smaller towns, creating a need for wider reach and availability. To augment and improve the delivery of Passport services to Indian citizens, the Ministry of External Affairs (MEA) launched the Passport Seva Project (PSP) in May 2010.", "PassportSevaAboutForth": "The project has been implemented in a Public Private Partnership (PPP) mode with Tata Consultancy Services, selected through a public competitive procurement process. Under this program, the sovereign and fiduciary functions like verification, granting and issuing of Passport have been retained by MEA. The ownership and strategic control of the core assets including data/information is with MEA.", "PassportSevaAboutFifth": "Passport Seva enables simple, efficient and transparent processes for delivery of Passport and related services. Apart from creating a countrywide networked environment for Government staff, it integrates with the Indian Missions and Posts abroad and with few external stakeholders such as State Police for physical verification of applicant's credentials with India Post for delivery of Passports and with UIDAI for applicant’s demographics and biometrics validation.", "PassportSevaServices": "Transforming Passport Services for India Citizens", "PassportSevaServicesPara": "The Passport Seva Project (PSP) is transforming Passport and related services in India to provide a best-in-class experience to Indian citizens. PSP is enabling MEA to deliver Passport services in a reliable, convenient and transparent manner, within defined service levels. Key aspects of the service transformation achieved by PSP are as follows:", "PassportSevaServicesFirst": "Anywhere Anytime Access", "PassportSevaServicesFirstPoint": "Citizens can submit their Passport applications and seek an appointment on payment of Passport fees online through the PSP portal (www.Passportindia.gov.in) at their convenience. The portal provides comprehensive and latest information on all Passport related services. Citizens visit the nearest PSK/ POPSK with prior appointment date/time, thus avoiding long queues and inconvenience.", "PassportSevaServicesSecond": "Increased Network", "PassportSevaServicesSecondPoint": "As extended arms of 37 Passport Offices, 93 Passport Seva Kendras (PSKs) and 424 Post Office Passport Seva Kendras (POPSK) have been made operational across the country as part of Passport Seva.", "PassportSevaServicesThird": "Improved Amenities", "PassportSevaServicesThirdPoint": "The PSK provides a world class ambience. Amenities in every PSK include helpful guides, Self-Service Kiosks, photocopying, food and beverage facilities, public phone booth, baby care, newspapers and journals and television in a comfortable air-conditioned waiting lounge. The Electronic Queue Management System ensures the 'first-in-first-out' principle in application processing.", "PassportSevaServicesForth": "State of the Art Technology Infrastructure", "PassportSevaServicesForthPoint": "Passport Seva is supported by state-of-the-art technology infrastructure which enables end-to-end Passport services to be delivered with enhanced security comparable to the best in the world. The photograph and biometrics of the applicants are captured when they visit the PSK. Their applications and supporting documents are digitized and stored in the system for further processing.", "PassportSevaServicesFifth": "Integration with Police and India Post", "PassportSevaServicesFifthPoint": "The PSP network connects with the State Police across all the states and union territories. The applicant's data is sent electronically for police verification. PSP also provides an interface to India Post for tracking delivery of Passport to citizens.", "PassportSevaServicesSixth": "Call Centre & Helpdesk", "PassportSevaServicesSixthPoint": " A multi-lingual National call centre operating in 23 Indian languages enables citizens to obtain Passport service related information and receive updates about their Passport applications, round the clock, seven days a week. An e-mail based helpdesk besides a mobile based application 'Passport Seva' both on Android and IOS platforms enables submission of Passport application, payment of the requisite fees, getting an appointment and also provides information on Passport services.", "FooterExterLinks": "External Links", "FooterExterLinksFirst": "Ministry of External Affairs", "FooterExterLinksSecond": "National Portal of India", "FooterExterLinksThird": "eVisa / Visa On Arrival", "FooterExterLinksForth": "Bureau of Immigration", "FooterExterLinksFifth": "Foreigners Division, MHA", "FooterExterLinksSixth": "National Voters' Services Portal", "FooterExterLinksSeventh": "Consular Services", "FooterExterLinksEighth": "Visa Services", "FooterExterLinksNinth": "eMigrate", "FooterExterLinksTenth": "MADAD", "FooterExterLinksEleventh": "India Code Portal", "FooterExterLinksTwelveth": "Attestation / Apostille of Documents", "FooterExterLinksThirteenth": "NCW Women Help Line", "FooterExterLinksFourteenth": "Log and Track Grievances", "FooterExterLinksFifteenth": "Passport Seva at Indian Embassies and Consulates (GPSP)", "FooterLegalLinks": "Legal Information", "FooterLegalLinksFirst": "Terms & Conditions", "ContentsOwned": "Content Owned By Ministry Of External Affairs, Government Of India | Site Maintained By Tata Consultancy Services Ltd.", "TermsHeading": "Disclaimer on Website content", "TermsPara1": "This website has been developed and maintained by Tata Consultancy Services Limited (TCS) for Ministry of External Affairs, Government of India (MEA). Though all efforts have been made to keep the content on this website accurate and up-to-date, the same should not be construed as a statement of law or used for any legal purposes. MEA or TCS accepts no responsibility in relation to the accuracy, completeness, usefulness or otherwise, of the contents. Users are therefore advised to verify/check any information with MEA before acting on information provided in this website.", "TermsPara2": "In no event will MEA or TCS will be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website.", "TermsPara3": "All of the content and information brought to you by MEA.", "TermsPara4": "Please refer to the following Policies related to Privacy, Copyright and Hyperlinking Policy of this website.", "TermsPara5": "All queries regarding the content of this website may be directed to:", "TermsPara6Point1": "Project Director", "TermsPara6Point2": "Passport Seva Project", "TermsPara6Point3": "PSP Division, Ministry of External Affairs", "TermsPara6Point4": "Patiala House Annexe,", "TermsPara6Point5": "Tilak Marg, New Delhi-110001", "TermsPara6Point6": "E-mail:", "TermsPara6Point7": "Fax: 011-23386082", "FooterLegalLinksSecond": "Privacy Policy", "PrivacyPolicyPara": "As a general rule, this web site does not collect Personal Information about you when you visit the site. You can generally visit the site without revealing Personal Information, unless you choose to provide such information. Any Personal information collected shall be used only for the purpose for which you have provided it. In very exceptional cases, data could be shared with other government agencies, but this will be done only after following the due process. This site may contain links to third party sites whose data protection and privacy practices may differ from ours. We therefore have no responsibility for the content, privacy practices and activities of other websites and encourage you to consult the privacy notices of those sites.", "PrivacyPolicyTitle1": "Site Visit Data", "PrivacyPolicyPara1": "This website records your visit and logs the following information for statistical and security purposes your server's address; the name of the top-level domain from which you access the Internet (for example, .gov, .com, .in, etc.); the type of browser you use; the date and time you access the site; the pages you have accessed and the documents downloaded and the previous Internet address from which you linked directly to the site.", "PrivacyPolicyParaOne1": "We will not identify users or their browsing activities, except when a law enforcement agency may exercise a warrant to inspect the service provider's logs.", "PrivacyPolicyTitle2": "Cookies", "PrivacyPolicyPara2": "Cookie is a piece of software code that an internet web site sends to your browser when you access information at that site. This site does not use cookies.", "PrivacyPolicyParaTwo2": "", "PrivacyPolicyTitle3": "Email Management", "PrivacyPolicyPara3": "Your email address will only be recorded if you choose to send/receive a message. It will only be used for the purpose for which you have provided it and will not be added to a mailing list. Your email address will not be used for any other purpose, and will not be disclosed, without your consent.", "PrivacyPolicyParaThird3": "If at any time you believe the principles referred to in this privacy policy have not been followed, or have any other comments on these principles, please notify the Project Director, Passport Seva Project at:", "PrivacyPolicyPoint1": "CPV Division, Ministry of External Affairs", "PrivacyPolicyPoint2": "Patiala House Annexe,", "PrivacyPolicyPoint3": "Tilak Marg, New Delhi-110001", "PrivacyPolicyPoint4": "E-mail:", "PrivacyPolicyPoint5": "Fax: 011-23386082", "PrivacyPolicyPoint6": "The use of the term \"Personal Information\" in this privacy statement refers to any information from which your identity is apparent or can be reasonably ascertained.", "FooterLegalLinksThird": "Copyright Policy", "CopyrightPolicyPara": "The contents of this website may not be reproduced partially or fully, without due permission from MEA. If referred to as a part of another publication, the source must be appropriately acknowledged. The contents of this website cannot be used in any misleading or objectionable context.", "FooterLegalLinksForth": "Hyperlinking Policy", "HyperLinkingPara1": "At many places in this website, you shall find links to other websites/portals. These links have been placed to enhance your user experience and are presented for information purposes only or for purposes apparent in the link. MEA or TCS is not responsible for the contents and reliability of the linked websites and does not necessarily endorse the views expressed in them. Mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over availability of linked pages.", "HyperLinkingPara2": "However, by providing hyperlinks to an external website or webpage, MEA or TCS shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the services/ products they provide on their websites.", "HyperLinkingPara3": "Neither MEA nor TCS will in any way be responsible or liable for the content of any externally linked website or webpage. You use or follow these links at your own risk and MEA or TCS is not responsible for any damages or losses incurred or suffered by you arising out of or in connection with your use of the link. MEA or TCS is not a party to any contractual arrangements entered into between you and the provider of the external website unless otherwise expressly specified or agreed to by MEA and TCS.", "HyperLinkingPara4": "Please note that when you click on a link and leave our website you will be subjected to the terms of use and privacy policies of the other website that you are going to visit", "HyperLinkingTitle": "Links to this website by other websites/portals", "HyperLinkingParaOne1": "Prior permission is required before hyperlinks are directed from any website/portal to this site. Permission for the same, stating the nature of the content on the pages from where the link has to be given and the exact language of the Hyperlink should be obtained by sending a request at:", "FooterHelp": "Help", "FooterHelpFirst": "FAQs", "FooterHelpSecond": "Feedback / Grievance", "FooterConnect": "Connect with Us", "QuickGuides": "Quick Guides", "QuickGuides1": "Apply for Passport", "QuickGuides2": "Fill Passport form online", "QuickGuides3": "Appointment Booking Process", "QuickGuides4": "Submit an Application at PSK", "QuickGuides5": "Check Application Status", "QuickGuides6": "Apply for Background Verification for GEP", "QuickGuides7": "Apply for Appeal", "Guides": "Know About Our Services", "GuidesApplyFor": "Apply For", "GuidesOrdinary": "Apply for Ordinary Passport", "GuidesOrdinaryNewFirstThree": "Please note: Password needs to be reset every 3 months as it expires.", "GuidesOrdinaryNewSecondOne": "Once on your dashboard, click on ‘Services’ button on the ‘Overview page’ or left menu and then click on “Apply for Fresh Passport/Re-issue of Passport” card on the services page.", "GuidesOrdinaryNewForthFive": "Step 04: Address Details", "GuidesOrdinaryNewForthSix": "Step 05: Emergency Contact", "GuidesOrdinaryNewForthSeven": "Step 06: Previous Passport", "GuidesOrdinaryNewForthEight": "Step 07: Other Details ", "GuidesOrdinaryNewForthNine": "Step 08: Passport Preview", "GuidesOrdinaryNewForthTen": "Step 09: Details Verification", "GuidesOrdinaryFirst": "Register through the Passport Seva Online Portal. (Click on \"Register\" link on the Home Page).", "GuidesOrdinarySecond": "Login to the Passport Seva Online Portal with the Login ID created in Step 1", "GuidesOrdinaryThird": "Click \"Apply for Fresh Passport/Re-issue of Passport\" link. While applying under Fresh Issuance category - please make sure you never held a Passport of the applied category (i.e. Ordinary Passport, Diplomatic Passport or Official Passport) in the past.", "GuidesOrdinaryThirdOne": "For instance, if you ever held an Ordinary Passport (Deep Blue colour) in the past but never held any Diplomatic (maroon colour) or Official (white colour) Passport - you need to apply under Reissue category if applying for an Ordinary Passport while choose the Fresh category if applying for a Diplomatic or Official Passport. Similarly, if you have/held a Diplomatic (or Official) Passport but do not have/held an Ordinary Passport - you need to apply for Ordinary Passport under Fresh category while choose the Reissue category if applying for Diplomatic (or Official) Passport.", "GuidesOrdinaryForth": "Fill in the required details in the form and submit.", "GuidesOrdinaryFifth": "Click the \"Pay and Schedule Appointment\" link on the \"View Saved/Submitted Applications\" screen to schedule an appointment.", "GuidesOrdinaryFifthOne": "Online Payment has been made mandatory for booking appointments at all PSK/POPSK/PO. Online Payment can be made using any one of the following modes:", "GuidesOrdinaryFifthOneA": "Credit/Debit Card (MasterCard, Visa and RuPay)", "GuidesOrdinaryFifthOneB": "Internet Banking (State Bank of India (SBI) Associate Banks and Other Banks)", "GuidesOrdinaryFifthOneC": "SBI Bank Challan", "GuidesOrdinarySixth": "Click the \"Print Application Receipt\" link to print the application receipt containing Application Reference Number (ARN)/Appointment Number.", "GuidesOrdinarySixthOne": "Note: Carrying printout of Application Receipt is no longer required. An SMS with your appointment details is also accepted as proof of appointment during your visit to Passport Office.", "GuidesOrdinarySeventh": "Visit the Passport Seva Kendra (PSK)/Regional Passport Office (RPO) where appointment has been booked, along with original documents.", "GuidesOrdinaryNote": "Note:", "GuidesOrdinaryNoteFirst": "Only emergency/medical cases and preapproved categories may visit Passport Seva Kendra without appointment. Service will be provided at the discretion of Passport Seva Kendra in-charge/Passport Officer.", "GuidesOrdinaryNoteSecond": "In case of minor applicants (below 4 years of age), carry the recent Passport size photograph (4.5 X 3.5 cm) with white background.", "GuidesOrdinaryNoteThird": "Resubmission of application form is required, in case the applicant does not visit the Passport Seva Kendra within 90 days from the online form submission.", "DocumentAdvisory": "Document Advisory", "DocumentAdvisoryFresh": "Document Required for Fresh Passport", "DocumentAdvisoryFreshList": "List of Documents Required for Fresh Passport Issuance", "DocumentAdvisoryFreshType": "Type of Application", "DocumentAdvisoryFreshType1": "Normal", "DocumentAdvisoryFreshType2": "Tatkaal", "DocumentAdvisoryFreshTypeCategory": "Applicant Category", "DocumentAdvisoryFreshTypeCategory1": "Minor", "DocumentAdvisoryFreshTypeCategory2": "Adult", "DocumentAdvisoryFreshTypeCategory3": "Senior Citizen ", "DocumentAdvisoryFreshNonEcr": "Is applicant eligible for Non-ECR category", "DocumentAdvisoryFreshWhen": "When to apply for Tatkaal? ", "DocumentAdvisoryFreshDetermine": "Determine Your Category ", "DocumentAdvisoryFreshDocuments": "Documents Required for Non-ECR", "DocumentAdvisoryFresh1Note1": "Applicants are advised to visit their jurisdictional Passport office's home page under Passport Office Page to know about additional documents required, if any. ", "DocumentsNoteSecond": "The list of documents provided in the table above is indicative. The decision of APO/RPO shall be considered final.", "DocumentAdvisoryFresh1Note2": "Applicants are required to furnish original documents along with one set of self-attested photocopies of the same at the Passport Seva Kendra (PSK) for processing. ", "DocumentAdvisoryFresh2NoteHead": "Minor", "DocumentAdvisoryFresh2Note1": "It is assumed that consent of both parents is available, unless specified. ", "DocumentAdvisoryFresh2Note2": "For minor applicants, present address proof document in the name of parent(s) can be submitted. ", "DocumentAdvisoryFresh2Note3": "It is advised to carry original and self-attested copies of parents Passport to Passport Seva Kendra (PSK), in case parents possess Passport. ", "DocumentAdvisoryFresh2Note4": "For minor applicants, documents can be attested by parents. ", "DocumentAdvisoryFresh2Note5": "The minor applicant is eligible for Non-ECR till he/she attains the age of 18 years. ", "DocumentAdvisoryFresh3NoteHead": "ECR/ECNR ", "DocumentAdvisoryFresh3Note1": "ECR stands for Emigration Check Required and ECNR stands for Emigration Check Not Required. ", "DocumentAdvisoryFresh3Note2": "ECR status will be printed in the Passport of the applicants who fall in the ECR category.For those falling in the Non-ECR category, there will be no specific mention in the Passport. ", "DocumentAdvisoryFresh3Note3": "The practice of putting Non-ECR (previously ECNR) stamp has been discontinued. ", "Yes": "Yes", "No": "No", "Post": "Post", "Pre": "Pre", "Continue": "Continue", "DocumentAdvisoryFreshSelect": "Please select applicable case(s): ", "DocumentAdvisoryFreshMinor": "Minors between 15 and 18 years of age wishing to obtain full validity Passport of 10 years ", "DocumentAdvisoryFreshMinorECR": "Is applicant eligible for Non-ECR category? ", "DocumentAdvisoryFreshMinorPara": "The applicant willing to apply for 10 years validity Non-ECR Passport, needs to furnish the required documents for Non-ECR eligibility along with the other documents. Documents Required for Non-ECR ", "DocumentAdvisoryFreshMinorNagaland": "Minors from Nagaland ", "DocumentAdvisoryFreshMinorChildren": "Minor children of Government/PSU/Statutory body employees ", "DocumentAdvisoryFreshMinorParents": "Parent(s) holding valid Passport with spouse name endorsed", "DocumentAdvisoryFreshMinorAbroad": "Parent(s) resident abroad", "DocumentAdvisoryFreshMinorAdoption": "For Adopted Children ", "DocumentAdvisoryFreshMinorBy": "Adopted by ", "DocumentAdvisoryFreshMinorIndia": "Indian Parents ", "DocumentAdvisoryFreshMinorForeign": "Foreign Parents ", "DocumentAdvisoryFreshMinorDivorced": "Parents Divorced ", "DocumentAdvisoryFreshMinorSeparated": "Parents Separated but not legally divorced ", "DocumentAdvisoryFreshMinorSingle": "Single Parents ", "DocumentAdvisoryFreshMinorSingleFirst": "Single Parent of the child born out of wedlock", "DocumentAdvisoryFreshMinorSingleSecond": "Single Parent of the child where one parent deceased", "DocumentAdvisoryFreshMinorApplied": "Passport applied by one parent when other parent not giving consent ", "DocumentAdvisoryFreshMinorApplied1": "Passport applied by guardian when one or both parents not giving consent ", "DocumentAdvisoryFreshMinorLegal": "Passport applied by Legal Guardian ", "DocumentAdvisoryFreshMinorBorn": "Children born through surrogacy ", "DocumentAdvisoryFreshJammu": "Residents of Jammu & Kashmir (J&K) J&K Resident Conditions", "DocumentAdvisoryFreshJammuStaying": "Are you staying outside J&K for more than 5 years?", "DocumentAdvisoryFreshJammuPage": "", "DocumentAdvisoryFreshNagaland": "Residents of Nagaland Nagaland Resident Conditions ", "DocumentAdvisoryFreshNagalandStaying": "Is applicant a Naga origin, currently residing outside Nagaland?", "DocumentAdvisoryFreshNagalandPage": "", "DocumentAdvisoryFreshIndia": "Citizenship of India (Other than by Birth)", "DocumentAdvisoryFreshIndiaPage": "Determine Your Category", "DocumentAdvisoryFreshDescent": "Descent ", "DocumentAdvisoryFreshRegistration": "Registration/Naturalization", "DocumentAdvisoryFreshGovt": "Employees of Government/PSU/Statutory Body", "DocumentAdvisoryFreshGovtPage": "View Details", "DocumentAdvisoryFreshGovtPage1": "View Details", "DocumentAdvisoryFreshGovtPoint": "Police Verification Mode Desired", "DocumentAdvisoryFreshRetired": "Retired Government Officials", "DocumentAdvisoryFreshRetiredPolice": "Police Verification Mode Desired (other than Pre)?", "DocumentAdvisoryFreshRetiredPage": "View Details", "DocumentAdvisoryFreshDiplomatic": "Applicants having Diplomatic/Official Passport and applying for ordinary Passport while in service", "DocumentAdvisoryFreshDiplomaticIs": "Is Surrender Certificate available?", "DocumentAdvisoryFreshOwner": "Owner, Partners and Directors of Companies which are members of CII, FICCI and ASSOCHAM", "DocumentAdvisoryFreshOwnerPoint": "Police Verification Mode Desired (other than Pre)?", "DocumentAdvisoryFreshOwnerPage": "View Details", "DocumentAdvisoryFreshFamilyGovt": "Dependent Family Members of Government/PSU/Statutory body employees View Details", "DocumentAdvisoryFreshFamilyGovtPage1": "View Details", "DocumentAdvisoryFreshFamilyGovtPoint": "Police Verification Mode Desired (other than Pre)?", "DocumentAdvisoryFreshFamilyGovtPage2": "", "DocumentAdvisoryFreshFamilyGovtNote": "If it is pre verification mode, the regular procedure will Apply.", "DocumentAdvisoryFreshFamilyDiplomatic": "Dependent Family Members of Diplomatic/Official Passport holders who are not government servants View Details", "DocumentAdvisoryFreshFamilyDiplomaticPage": "", "DocumentAdvisoryFreshChange": "Change of Name (Includes both given name and surname)", "DocumentAdvisoryFreshChangePoint1": "Change/ Addition in name due to marriage", "DocumentAdvisoryFreshChangePoint2": "Change in name in case of Government/ Public Sector/ Statutory body employees", "DocumentAdvisoryFreshChangePoint3": "Major change in name", "DocumentAdvisoryFreshChangePoint4": "Minor change in name", "DocumentAdvisoryFreshChangePage": "Determine Your Category", "DocumentAdvisoryFreshStudents": "Students staying away from their parent's current residence", "DocumentAdvisoryFreshRepatriation": "Repatriation/Deportation Case Definition of Repatriation, Deportation", "DocumentAdvisoryFreshRepatriationPoint1": "Applicants repatriated from abroad at Government cost", "DocumentAdvisoryFreshRepatriationPoint2": "Applicants deported to India", "DocumentAdvisoryFreshSeparated": "Separated", "DocumentAdvisoryFreshNone": "None of the Above", "DocumentAdvisoryFreshNote1": "", "DocumentAdvisoryFreshNote2": "", "DocumentAdvisoryFreshNote3": "", "DocumentAdvisoryFreshNote4": "", "DocumentAdvisoryFreshNote5": "", "FreshAdvisor": "Fresh Advisor", "DocumentAdvisoryReIssue": "Document Required for Re-issue of Passport", "DocumentAdvisoryReIssueIssance": "List of Documents Required for Re-issue Passport Issuance", "DocumentAdvisoryReIssueEmployment": "Employment Type", "DocumentAdvisoryReIssueEmployment1": "Government/PSU/Statutory Body ", "DocumentAdvisoryReIssueEmployment2": "Retired Government Official ", "DocumentAdvisoryReIssueEmployment3": "Others", "DocumentAdvisoryReIssueAddress": "Is applicant's present address different from that in the existing Passport?", "DocumentAdvisoryReIssuePages": "Exhaustion of Pages", "DocumentAdvisoryReIssueValidityDue": "Validity Due to Expire", "DocumentAdvisoryReIssueValidityDue1": "Within one year before expiry of old Passport", "DocumentAdvisoryReIssueValidity": "Validity Expired", "DocumentAdvisoryReIssueValidity1": "Within three years after expiry of old Passport", "DocumentAdvisoryReIssueValidity2": "After three years of expiry of old Passport", "DocumentAdvisoryReIssueRenewal": "Renewal of Short Validity Passport (SVP)", "DocumentAdvisoryReIssueLost": "Lost/Stolen Passport", "DocumentAdvisoryReIssueDamaged": "Damaged Passport", "DocumentAdvisoryReIssueDamagedIf": "If Damaged, specify extent of damage", "DocumentAdvisoryReIssueDamagedIf1": "Passport No. readable, Name legible and Photograph intact", "DocumentAdvisoryReIssueDamagedIf2": "Damaged beyond recognition", "DocumentAdvisoryReIssueChange": "Change in Existing Personal Particulars", "DocumentAdvisoryReIssueChange1": "Change of Appearance", "DocumentAdvisoryReIssueChange2": "Change of Signature", "DocumentAdvisoryReIssueChange3": "Change of Name (Includes both given name and surname)", "DocumentAdvisoryReIssueChange3First": "Following Marriage (For Women Applicants)", "DocumentAdvisoryReIssueChange3FirstPoint": "Applying for change in name due to marriage", "DocumentAdvisoryReIssueChange3Second": "Following Divorce (For Women Applicants)", "DocumentAdvisoryReIssueChange3SecondPoint": "Divorcees applying for change of name", "DocumentAdvisoryReIssueChange3Third": "Following Re-marriage (For Women Applicants)", "DocumentAdvisoryReIssueChange3ThirdPoint": "Change of name due to re-marriage", "DocumentAdvisoryReIssueChange3Forth": "Employees of Government/PSU/Statutory Body", "DocumentAdvisoryReIssueChange3ForthPoint": "Change of name in case of Government/PSU/Statutory Body employees", "DocumentAdvisoryReIssueChange3Fifth": "Change in Name (Other than the following categories)", "DocumentAdvisoryReIssueChange3FifthPoint": "Change in Name", "DocumentAdvisoryReIssueChange4": "Change of Date of Birth", "DocumentAdvisoryReIssueChange5": "Addition/Deletion/Change of Spouse's Name", "DocumentAdvisoryReIssueChange5First": "Following Marriage", "DocumentAdvisoryReIssueChange5FirstPoint": "Addition of spouse name due to marriage", "DocumentAdvisoryReIssueChange5Second": "Following Divorce", "DocumentAdvisoryReIssueChange5SecondPoint": "Divorcees applying for deletion of spouse name", "DocumentAdvisoryReIssueChange5Third": "Following Re-marriage", "DocumentAdvisoryReIssueChange5ThirdPoint": "Change of spouse name due to re-marriage", "DocumentAdvisoryReIssueChange5Forth": "Following Separated", "DocumentAdvisoryReIssueChange5ForthPoint": "Separated applying for deletion of spouse name", "DocumentAdvisoryReIssueChange6": "Change of Address", "DocumentAdvisoryReIssueChange7": "Deletion of ECR", "DocumentAdvisoryReIssueChange8": "Change of Place of Birth", "DocumentAdvisoryReIssueChange8Point": "Does the change in place of birth involve change of state or country?", "DocumentAdvisoryReIssueChange9": "Change of Sex", "DocumentAdvisoryReIssueChange10": "Change of Parent's Name", "DocumentAdvisoryReIssueSubmit": "Re-issue Advisor", "DocumentAdvisoryPCC": "Document Required for PCC", "DocumentAdvisoryPCCIssuance": "List of Documents Required for PCC Issuance", "DocumentAdvisoryPCCIssuance1": "Is applicant's present personal particulars have changed in Passport and address different from that in the existing Passport?", "DocumentAdvisoryPCCIssuanceRquired": "Based on the specified details, the document(s) required is/are:", "DocumentAdvisoryGEPIssuance": "List of Documents Required for Background Verification for GEP", "DocumentAdvisoryDiplomaticIssuance": "List of Documents Required for Diplomatic/Official Passport", "DocumentAdvisoryDiplomaticDocuments": "Please submit one copy of the following documents:", "Annexures": "Annexures/Affidavits", "AnnexuresFirst": "Identity Certificate ", "AnnexuresA": "(Annexure \"A\")", "AnnexuresC": "(Annexure \"C\")", "AnnexuresD": "(Annexure \"D\")", "AnnexuresF": "(Annexure \"F\")", "AnnexuresG": "(Annexure \"G\")", "AnnexuresH": "(Annexure \"H\")", "AnnexuresI": "(Annexure \"I\")", "Annexures12": "(Appendix \"12\")", "AnnexuresJ": "(Annexure \"J\")", "AnnexuresJDescription": "Joint Declaration in lieu of Marriage Certificate ", "AnnexuresSecond": "Declaration of Parent/Guardian for Minor Passports (one parent not given consent) ", "AnnexuresThird": "Declaration of Parent/Guardian for Minor Passports ", "AnnexuresForth": "Specimen Affidavit for a Passport in lieu of lost/damaged Passport ", "AnnexuresFifth": "No Objection Certificate ", "AnnexuresSixth": "Prior Intimation Letter ", "AnnexuresSeventh": "A Declaration affirming the particulars furnished in the application about the minor. ", "AnnexuresEighth": "Special cases of minors requiring Passports. ", "AnnexuresNinth": "Authority letter", "GuidesPCCThird": "Click \"Apply for Police Clearance Certificate\" link.", "GuidesGEP": "Global Entry Program (GEP) Verification", "GuidesGEPAbroad": "Online form Submission Abroad (If the applicant is NOT presently living in India)", "GuidesGEPAbroadFirst": "Register through the Global Passport Seva Online Portal (www.embassy.passportindia.gov.in) (Choose your country of residence and click on \"Register\" link on the Home Page. In case your country of residence is not visible in the Global Passport Seva Online Portal, you will have to apply for background check in India i.e. follow Online Form Submission India process.)", "GuidesGEPAbroadSecond": "Login to the Global Passport Seva Online Portal with the Login ID created in Step 1.", "GuidesGEPAbroadThird": "Click \"Apply for Background Verification for GEP\" link.", "GuidesGEPAbroadForth": "Fill in the required details in the application form and submit.", "GuidesGEPAbroadFifth": "Click the \"Print Application Form\" link to print the application details containing Application Reference Number (ARN) and other details.", "GuidesGEPAbroadSixth": "Check the Indian Embassy/Consulate website to know about the overall background check application submission process for Global Entry Program (GEP). Visit the Embassy/Consulate office or Outsourced Service Provider (OSP) (as per the application submission process of Embassy/Consulate), along with the applicable fee of USD 25 and required original documents.", "GuideaGEPIndia": "Online Form Submission ( Applicant presently living in India )", "GuidesGEPNoteOne": "Only emergency/medical cases and preapproved categories may visit Passport Seva Kendra without appointment. Service will be provided at the discretion of Passport Seva Kendra in-charge/Passport Officer.", "GuidesGEPNoteTwo": "In case of minor applicants (below 4 years of age), carry the recent Passport size photograph (4.5 X 3.5 cm) with white background.", "GuidesGEPNoteThree": "Resubmission of application form is required, in case the applicant does not visit the Passport Seva Kendra within 90 days from the online form submission.", "GuidesGEPNoteFour": "Information regarding status of verification carried out by Indian authorities and communicated to US CBP authorities will NOT be disclosed to the applicants or the general public under Section 8(1)(a), (f) & (j) of the RTI Act, 2005, as this information is being collected on behalf of the US Government, under a bilateral agreement.", "GuidesSurrender": "Apply For Surrender Certificate", "GuidesSurrenderThird": "Click \"Apply for Surrender Certificate\" link.", "GuidesSurrenderFifth": "Take the printout of filled application form through the \"View/Print Submitted Form\" link available on the View Saved/Submitted Applications page.", "GuidesSurrenderSixth": "Bring printed application form, self-attested photocopies and original documents (e.g. Passport and Proof of Foreign Nationality etc.) while visiting the Passport Office (PO) corresponding to your present address for submitting your application.", "GuidesIdentity": "Apply for Identity Certificate", "GuidesIdentityThird": "Click \"Apply for Identity Certificate\" link.", "GuidesLOC": "Apply for LoC Permit", "GuidesLOCThird": "Click \"Apply for LoC Permit\" link.", "GuidesLOCSixth": "Bring printed copy of online filled application form affixed with coloured photograph, carry three more recent coloured photographs, Proof of Date of Birth (Matriculation Certificate attested by Gazetted Officer (G.O.), S.M.C. / T.A.C Certificate, Passport Photocopy, Annexure ‘A’ (format available for download in PSP website) in case of illiterate), Proof of Address in India (State Subject Certificate attested by Gazetted Officer (G.O.), Election Commission Identity Certificate, Tele / Mobile Phone bill, Electricity Bill, Border Card, Passport Photocopy, Aadhaar Card) and submit the application form and required supporting documents at Jammu or Srinagar Passport Office. Refer FAQ for more details.", "GuidesLOCNoteFirst": "LoC Permits are issued only by RPO Jammu and RPO Srinagar to those Jammu and Kashmir residents who want to visit their relatives living across the Line of Control (LoC) for valid reasons (like attending wedding ceremonies). Similarly, Pakistan Administered Kashmir (PAK) Authorities also issue LoC Permits to the Jammu and Kashmir natives residing on that side of the LoC for visiting their relatives across LoC.", "GuidesLOCNoteSecond": "Parents need to separately apply for LoC Permits for infants travelling with them", "GuidesLOCNoteThird": "Travelers are permitted to carry Indian currency worth rupees 5000/-(five thousands only) on both way (Exit/Entry)", "GuidesLOCNoteForth": "The maximum permissible baggage per person is 30 Kg by weight with dimension not exceeding 2.5*1.5*1.5 feet", "GuidesLOCNoteFifth": "Defaulters are liable to be prosecuted", "GuidesDiplomatic": "Apply for Diplomatic/Official Passport", "GuidesDiplomaticThird": "Click \"Apply for Diplomatic/Official Passport\" link.", "GuidesDiplomaticSixth": "Bring printed copy of online filled application form and original documents while visiting the Consular, Passport and Visa (CPV) Division, Patiala House, New Delhi/Passport Office (PO) attached to your present address for submitting your application. Refer the instruction page of printed application form for more details.", "GuidesDiplomaticNoteFirst": "Diplomatic and Official Passports are issued to people holding diplomatic status or deputed by the Government of India for official duty abroad.", "DocumentAdvisoryDiplomatic": "Document Required for Diplomatic/Official Passport", "DocumentAdvisoryGEP": "Documents Required for Background Verification for GEP", "PassportOffice": "Select Passport Office", "PassportSevaKendra": "Select Passport Seva Kendra", "Optional": "Optional", "CheckAppointmentAvailability": "Check Appointment Availability", "Clear": "Clear", "CheckAppointmentNotes": "Note for Applicants", "CheckAppointmentAvailabilityTip": "Tip: For fast login Click here or use URL - ", "CheckAppointmentAvailabilityBooked": "Already booked appointment slots freed due to Cancellation or Rescheduling will be released and would be made available for booking by the applicants. These appointments will be released everyday based on their availability and at a fixed time i.e. at the time of opening of Tatkaal appointments published in the PSP portal, link given below. Applicant can book new appointments and even pre-pone their already booked appointments accordingly.", "CheckAppointmentAvailabilityBookedFirst": "As per the extant guidelines, Applicants whose present address falls outside the jurisdiction of the selected Regional Passport Office (RPO) are not permitted to book or process appointments at POPSKs. Such applicants are requested to book an appointment at a Passport Seva Kendra (PSK). Out-of-jurisdiction applications at POSPKs will not be entertained.", "CheckAppointmentClickHere": "Click here to know the appointment opening time.", "TrackApplication": "Track Application Status", "TrackApplicationType": "Application Type", "FileNumber": "File Number", "DateOfBirth": "Date of Birth", "ReferenceNumber": "RTI Reference Number", "ARNNumber": "ARN Number", "ARNFileNumber": "ARN/File Number", "AppealNumber": "Appeal Number", "TrackStatus": "Track Status", "LocatePSK": "Locate Passport Seva Kendra", "LocateDPC": "Locate District Passport Cell", "SelectOption": "Select an Option", "PassportOffice1": "Passport Office", "PinCode": "PIN Code", "SearchLocatePSK": "Locate PSK/POPSK", "StateDistrict": "State and District", "State": "State", "District": "District", "SearchLocateDPC": "Locate DPC", "KnowYourPoliceStation": "Know your Police Station", "PoliceDistrict": "Police District", "LocatePoliceStation": "Locate Police Station", "MissionAbroad": "Mission/Post Abroad", "SelectCountry": "Region or Country", "Search": "Search", "RTI": "Right To Information (RTI)", "GoBack": "Go Back", "Back": "Back", "RTIStatus": "RTI Status", "FeeCalculator": "Fee Calculator", "FeeCalculate": "Calculate the fee for Passport", "ApplicationType": "Application Type", "TypeOfService": "Type of Service", "ApplicantAge": "Applicant's Age", "RequiredScheme": "Required Scheme", "Pages": "Number of pages in Booklet", "RequiredValidity": "Required Validity", "ReasonReIssue": "Reason for Re-issue", "PassportExpired": "Has your Passport expired?", "FEENoteOne": "There shall be a discount of ten percent in passport fee for fresh applications (and not for re-issue) in respect of minors up to the age of 8 years and senior citizens (persons above the age of 60 years).", "FEENoteTwo": "ATM facility available at PSKs for all Bank Cards", "CalculateFEE": "Calculate Fee", "LocateCommonServiceCenters": "Locate Common Service Centers", "Locator": "Locator", "InformationCorner": "Information Corner", "InstructionBooklet": "Instructions Booklet", "PrintForm": "Print Application Form", "GettingStarted": "Getting Started", "TatkaalPassports": "Tatkaal Passports", "TatkaalPassports1": "Process to Apply for Tatkaal Passport", "AppointmentOpeningTime": "Normal/Tatkaal Appointment Opening Time", "FAQs": "FAQs", "PassportActAndRules": "Passport Act and Rules", "Guides1": "Guides", "InstructionsBooklet": "Instructions Booklet", "AllIndiaNetworkOfPassportServices": "All India Network of Passport Services", "PublicAdvisory": "Public Advisory", "CautionForPublic": "Caution for Public", "AnnexuresAffidavits": "Annexures (Affidavits)", "AnnexuresAndAffidavits": "Annexures and Affidavits", "UndertakingAsPerGSR570(E)": "Undertaking as per GSR 570 (E)", "AssociatedLinks": "Media Corner", "HRMTraining": "HRM & Training", "PassportIndiaEBook": "Passport India E-Book", "PassportSevaDocumentary": "Passport Seva Documentary", "PassportSevaDocumentaryService": "A Story of Service Transformation", "PassportSevaVideo": "Passport Seva Video", "PhotoGallery": "Photo Gallery", "PassportPatrika": "Passport Patrika", "CitizenExperience": "Citizen Experience", "AwardsAndRecognitions": "Awards & Publications", "DignitaryFeedback": "Dignitary Feedback", "PassportServices": "For Passport Services", "VisaServices": "For Visa Services", "ContactUsForPassportServices": "Contact Us for Passport Services", "ContactUsForVisaServices": "Contact Us For Visa Services", "CitizenCharter": "Citizens' Charter", "ImportanceOfValidPassport": "Importance of a Valid Passport", "CarryPassport": "Carry a valid Passport", "GettingStartedWelcome": "Welcome to the official website of Ministry of External Affairs, Government of India. This portal has been designed to provide comprehensive, reliable, user-friendly and one-stop source of information on obtaining a Passport by a citizen in India. If you are visiting this website for the first time and are intending to apply for a Passport or related service, you may spend a few minutes in reading this advisory.", "GettingStartedRequirement": "Requirement of a Passport", "GettingStartedRequirementPara": "All Indian citizens who depart or intend to depart from India are required to be in possession of a valid Passport or travel document. Under the Passports Act 1967, the Government of India may issue different types of Passports and travel documents such as Ordinary Passport, Diplomatic Passport, Official Passport, Emergency Certificate and Certificate of Identity for the purpose.", "GettingStartedApplication": "Passport Application: Basic Requirements", "GettingStartedApplicationPara": "The prescribed Passport application duly filled in should be with all prescribed documents and fees. Merely submission of an application, however, does not constitute a claim for issue of a Passport. It remains a request/requisition for a Passport, which may be rejected due to deficiency in the supporting documents, not following the prescribed procedures or any other reason. The basic supporting documents required with Passport application include:", "GettingStartedApplicationFirst": "Proof of Date of Birth i.e. Birth Certificate, etc", "GettingStartedApplicationSecond": "Identity proof with photograph (to be verified by Passport Seva Kendra (PSK) Officials from the address proof and other documents)", "GettingStartedApplicationThird": "Proof of residence", "GettingStartedApplicationForth": "Proof of nationality (to be verified by Passport Seva Kendra (PSK) Officials from the supporting documents submitted).", "GettingStartedApplicationLink": "For more information, please refer to the sections 'Quick Guides' and ", "GettingStartedApplicationLinkFaqs": "'Frequently Asked Questions (FAQs)'.", "GettingStartedAuthority": "Passport Issuing Authorities", "GettingStartedAuthorityParaFirst": "The Ministry of External Affairs, Government of India provides Passport services through the Central Passport Organisation (CPO) and its network of Passport Offices, Passport Seva Kendras (PSK) and Post Office Passport Seva Kendras (POPSK); and consular, Passport and visa services to overseas Indians/foreign nationals through the Indian Missions and Posts abroad. Indian Passports are issued through a network of 37 Passport Offices, CPV Division (only for Diplomatic and Official Passports) and the Andaman and Nicobar Islands Administration. This network has been expanded by addition of 93 Passport Seva Kendras and 450+ Post Office Passport Seva Kendras as extended arms of the Passport Offices. For Indians living abroad, Passport and other miscellaneous services are rendered by the 208 Indian Missions and Posts abroad.", "GettingStartedAuthorityParaSecond": "An applicant may confirm the jurisdiction of the Passport Office, the Passport Seva Kendra (PSK) and the Post Office Passport Seva Kendra before submitting an application.", "GettingStartedAuthorityParaThird": "An applicant can also apply for Passport from anywhere in India. Applicants can choose the Passport Office (PO) and thus the desired Passport Seva Kendra (PSK)/ Post Office Passport Seva Kendra (POPSK) under the PO where they wish to submit their application irrespective of whether the present residential address specified in the application form lies within the jurisdiction of the selected PO or not. The Police Verification would be conducted at the address specified in the application form. The Passport will be printed and dispatched by the PO selected for application submission by the applicant.", "GettingStartedProcedures": "Procedures", "GettingStartedProceduresPara": "Under Passport Seva, new measures and procedures have been introduced in order to improve governance in Passport Offices. The new measures and procedures are aimed at ensuring citizens' comfort, improvement in delivery of Passport services, transparency and enhanced security. Applicants are now required to present themselves at the respective Passport Seva Kendra (PSK) and Post Office Passport Seva Kendras (POPSK) for enabling the Passport Issuing Authority to obtain applicants' photographs, biometrics and granting decision in their presence.", "GettingStartedRegistration": "Online Registration and Appointment", "GettingStartedRegistrationParaFirst": "The Online Appointment system has been introduced to ensure avoiding congestion at the Passport Seva Kendras (PSKs) and Post Office Passport Seva Kendras (POPSK) and cutting down the waiting time for applicants. Appointments are allotted according to handling capacity of a Passport Seva Kendra (PSK) and Post Office Passport Seva Kendras (POPSK) and are based on an Electronic Queue Management System. The following steps are involved in applying for a Passport: Online registration, filling up and submitting online application form, scheduling an appointment and finally,visiting a Passport Seva Kendra (PSK) or a Post Office Passport Seva Kendra (POPSK).", "GettingStartedRegistrationParaSecond": "For more details, please refer to section by clicking the 'Appointment Booking Process' link under 'Quick Guides' on the Online Portal Home Page.", "GettingStartedRegistrationLinkTip": "Tip: For fast login Click here or use URL - ", "GettingStartedFee": "Online Fee Payment", "GettingStartedFeePara": "Online Payment has been made mandatory for booking appointment to visit a Passport Seva Kendra (PSK) or a Post Office Passport Seva Kendra (POPSK). Online Payment can be made through any one of the following modes: Credit/Debit Card (MasterCard, Visa and RuPay), Internet Banking (State Bank of India (SBI) and Associate Banks only), UPI. Applicants applying under Tatkaal service need to pay entire fee as applicable while making Online Payment. Tatkaal facility is presently not available at a Post Office Passport Seva Kendra (POPSK). Online Payment will remain valid for one year from the first appointment date. The fee will be forfeited if applicants do not submit application at Passport Seva Kendra (PSK) or a Post Office Passport Seva Kendra (POPSK) within this period. No claim for refund, return or exchange of fee will be entertained for Passport-related services. In case of multiple payments for the same Application Reference Number (ARN), for Passport-related services including miscellaneous services, the claims for refund will be dealt with as per the extant policy governing them.", "GettingStartedCancelling": "Cancelling/Rescheduling a Visit", "GettingStartedCancellingPara": "If Applicants with confirmed appointments are unable to visit the Passport Seva Kendra (PSK) or a Post Office Passport Seva Kendra (POPSK) due to some reason, they are advised to reschedule/cancel their appointments. Appointment rescheduling/cancellation for an application are allowed up to two times only within a year of the first appointment date.", "GettingStartedVisit": "Visit to a Passport Seva Kendra (PSK)/Post Office Passport Seva Kendra (POPSK)", "GettingStartedVisitParaFirst": "Visit the Passport Seva Kendra (PSK) or the Post Office Passport Seva Kendra (POPSK) with the requisite original documents and their photocopies. Photograph is not required. The list of requisite documents is available on the website. Applicants who, despite booked appointment, have been 'refused token' due to non-availability of required set of documents can revisit the same Passport Seva Kendra (PSK) or the Post Office Passport Seva Kendra (POPSK).", "GettingStartedVisitParaSecond": "The Passport Seva Kendra (PSK) provides a world class ambience. Amenities in every Passport Seva Kendra (PSK) include helpful executives, Self-Service Kiosks, photocopying, ATM, food and beverage facilities, baby care in a comfortable air-conditioned waiting hall. The Electronic Queue Management System ensures the 'first-in-first-out' principle in application processing.", "GettingStartedTouts": "Say No to Touts", "GettingStartedToutsPara": "The public is advised to desist from dealing with touts/agents who may be making false promises about arranging urgent appointment or faster Passport service delivery. The Government has not authorised any intermediary/representative to undertake such activity or to give such assurances. Such incidents may be reported to the concerned Regional Passport Office.", "GettingStartedObligations": "Passport Applicants: General Obligations", "GettingStartedObligationsParaFirst": "Statutorily, all Passport applicants are required to submit their applications with correct information and valid and genuine documents. As per provisions of the Passports Act, 1967, and the Rules made thereunder, an applicant should not furnish any false information or suppress any material information with a view to obtain Passport or travel document. Any such action shall be punishable with imprisonment for a term up to two years or fine up to Rs. 5000/- or both.", "GettingStartedObligationsParaSecond": "Carrying corrosive substances or explosives, arms, cudgels, sticks or lathis, or any sharp objects, which may cause physical harm or violence, is prohibited inside the Passport Seva Kendra (PSK) or the Post Office Passport Seva Kendra (POPSK). Carrying electronic devices such as Laptop, iPad and cameras, is also prohibited inside the Passport Seva Kendra (PSK) or the Post Office Passport Seva Kendra (POPSK).", "GettingStartedStatus": "Easy to Track Application Status", "GettingStartedStatusPara": "A multi-lingual National Call Centre operating in 23 Indian languages enables citizens to obtain Passport service-related information and receive updates on their Passport applications, round the clock, seven days a week. An e-mail based helpdesk besides a mobile based application 'Passport Seva', provides information on Passport services.", "GettingStartedContact": "Contact Us", "GettingStartedContactPara": "Please contact us for additional information, feedback, suggestions and grievances, if any. Feedback / Suggestion can be given at any of the Passport Seva Kendra (PSK).", "ApplyFor": "Apply For", "OrdinaryPassport": " Ordinary Passport", "OrdinaryReIssuePassport": "Fresh / Re-issue Ordinary Passport", "ReIssueOrdinaryPassport": "Re-Issue of Ordinary Passport", "TatkaalPassport": "Tatkaal Passport", "Media": "Media Corner", "PCC": "Police Clearance Certificate", "IC": "Identity Certificate (IC)", "SC": "Surrender Certificate (SC)", "SurrenderIdentity": "Identity Certificate (IC) / Passport Surrender Certificate (SC)", "GEP": "Background Verification for Global Entry Program GEP", "GepLoc": "Background Verification for Global Entry Program / Line of Control Permit", "LoCPermit": "Line Of Control (LOC) Permit", "Welcome": "Welcome to the Passport Seva Portal!", "WelcomeVision": "To deliver all Passport related services to the citizens with process transparency, accountability, timeliness, accessibility and reliability in a comfortable environment by a dynamic and motivated workforce and through a digitally overhauled, agile ecosystem.", "BannerTeam": "Meet our honourable team of External Affairs", "BannerTeamPara": "Dr. S. Jaishankar is India’s External Affairs Minister since May 30th, 2019. He is a Member of the Upper House (Rajya Sabha) of India’s Parliament from the state of Gujarat. He was Foreign Secretary from 2015-18, Ambassador to United States (2013-15), China (2009-2013) and Czech Republic (2000-2004)...", "BannerFeatures": "Stay up to date with our checking & tracking features", "BannerFeaturesPara": "Our Vision is to deliver Passport services to citizens in a timely transparent, more accessible, reliable manner and in a comfortable environment. We aim to achieve this through streamlined processes committed, trained and motivated workforce!", "BannerMPassport": "Passport Seva App & Passport Police App available on mobile", "MPassportSevaApp": "Passport Seva App", "MPassportPoliceApp": "Passport Police App", "MPassportAvailable": "Available both on Play Store and App Store", "BannerMPassportPara": "Passport Seva is a light weight, easy to use app that provides all the functions as available over the Passport Seva Portal such as New User Registration, existing User Login, Apply for Passport Services, Pay online, Schedule appointment...", "BannerPassportExpired": "Has your Passport Expired?", "BannerPassportExpiredPara": "Your Passport expires every 5 or 10 years depending whether you are a minor or adult. We urge our citizens to keep a valid Passport at all times and not to wait till the last days of expiry to apply for a fresh/re-issue Passport.", "Register": "Register", "Login": "Login", "KnowMore": "Know More", "QuickLinks": "Quick Links", "PassportServiceIndex": "Passport Service Index (Last Week)", "AppointmentReleasedIndex": "Appointment Released Index (Last Week)", "Alerts": "ALERTS", "TeamMeet": "Meet our honourable team of", "TeamExternal": "External Affairs", "TeamJaishankar": "Dr. S. Jaishankar", "TeamJaishankarData": "Dr. S. Jaishankar was Foreign Secretary from 2015-18, Ambassador to United States (2013-15), China (2009-2013) , Czech Republic (2000-2004) and High Commissioner to Singapore (2007-2009). He took charge as External Affairs Minister on 31st May 2019.", "TeamMuraleedharan": "Shree V. Muraleedharan", "TeamMuraleedharanData": "Shri V. Muraleedharan took charge as Minister of State for External Affairs and Minister of State for Parliamentary Affairs on 31 May 2019. Earlier Shri Muraleedharan was elected to Rajya Sabha from Maharashtra. In June 2018, he was nominated as Member to the Standing Committee on External Affairs.", "TeamMeenakshi": "Smt. Meenakshi Lekhi", "TeamMeenakshiData": "Smt. Meenakshi Lekhi assumed charge as Minister of State for External Affairs and Minister of State for Culture on 8 July 2021. She was elected to 16th and 17th Lok Sabha from the Bharatiya Janata Party (BJP) and has been a member of numerous parliamentary committees. She has been a social activist and has been actively associated with institutions and organisations working towards protection of the rights of women and children in the country.", "TeamRajkumar": "Dr. Rajkumar Ranjan Singh", "TeamRajkumarData": "Dr. Rajkumar Ranjan Singh was sworn in as a Union Minister of State by the President of India on 7th July 2021. He officially took charge as Minister of State for External Affairs and Education on 8th July 2021. Since his election as a Member of the 17th Lok Sabha in 2019, Dr. Singh has actively participated as a Member to the Parliamentary Committees on Central Council of Health and Family Welfare; Standing Committee for Science & Technology; Environment & Forest and Climate Change; Consultative Committee for DoNER and Parliamentary Rules Committee.", "ExternalAffairsMinister": "External Affairs Minister", "MinisterOfStateForExternalAffairs": "Minister of State for External Affairs", "latestNews": "Latest News", "News": "News", "ArchiveNews": "Archive News", "ArchiveNews1": "News - Archive", "latestNewsTitle": "Press release regarding PCC Appointment availability in POPSKs", "latestNewsText": "The Ministry of External Affairs is pleased to announce yet another step to improve the citizen’s experience while availing Passport related services.", "latestNewsTitle1": "Message of Honourable EAM on Passport Seva Divas 2022.", "latestNewsText1": "It gives me great pleasure to join all our Passport Issuing Authorities in India and abroad on the occasion of the Passport Seva Divas 2022.", "latestNewsTitle2": "List of Indian Missions/Post Integrated with Passport Seva System", "latestNewsText2": "List of Indian Missions/Post Integrated with Passport Seva System", "Circulars": "Circular", "Circulars1": "Circulars", "circularName1": "Circular regarding Travel Advisory-Yemen", "circularName2": "Promotion Order of Superintendent", "circularName3": "Transfer Order of Superintendent", "circularName4": "Promotion Order of Assistant Passport Officer", "circularName5": "Transfer Order of Assistant Passport Officer I", "circularName6": "Transfer Order of Assistant Passport Officer II", "circularName7": "Protest/Strike notice given by All India Passport Staff Association, Patna", "circularName8": "Circular Regarding Acceptance of Bank Passbook as Proof of Address", "circularName9": "Promotion order of Superintendent to Senior Superintendent", "Platform": "Our platform", "MPassportSeva": "Passport Seva is a light weight, easy to use app that provides all the services available over the Passport Seva Portal on mobile app. App is available on Andorid and iOS platforms.", "MPassportPolice": "Passport Police is an easy-to-use mobile app available in Android and iOS App. Thana and filed verification officers can use the app to perform Police verification at the applicant’s address.", "GazettedNotifications": "Gazetted Notifications", "divisionName1": "Gazetted Notifications G.S.R 165(E)", "divisionDate1": "Published in 2014", "divisionName2": "Gazetted Notifications G.S.R 431(E)", "divisionDate2": "Published in 2011", "divisionName3": "Gazetted Notifications G.S.R 500(E)", "divisionDate3": "Published in 2010", "divisionName4": "Gazetted Notifications G.S.R 964(E)", "divisionDate4": "Published in 2010", "divisionName5": "Regulating Attendance in Passport Office", "divisionDate5": "", "divisionName6": "Distribution of posts of Official Language Cadre of Central Passport Organization", "divisionDate6": "", "divisionName7": "Promotion order of Senior Superintendents to Assistant Passport Officers", "divisionDate7": "", "divisionName8": "Confirmation Order of Junior Translator in the Cadre of CPO", "divisionDate8": "", "divisionName9": "Sanctioned Manpower Strength of RPOs", "divisionDate9": "", "divisionName10": "Recruitment Rules of APO DPO & PO", "divisionDate10": "Published on 07.06.2018", "divisionName11": "Recruitment Rules of JPA, SPA & Office Assistants", "divisionDate11": "Published on 23.11.2017", "divisionName12": "Recruitment Rules of Assistant Superintendent", "divisionDate12": "Published on 04.03.2014", "divisionName13": "Recruitment Rules of PGO & Superintendent", "divisionDate13": "Published on 13.12.2010", "divisionName14": "Recruitment Rules of Junior Translator, Senior Translator and Assistant Director(Official Language) of CPO", "divisionDate14": "", "divisionName15": "Recruitment Rules of Stenographer Grade II ( Group 'C' post) of CPO", "divisionDate15": "Published in 2014", "RTIList": "List of CPIOs and First Appellate Authority (FAAs) in the PSP Division ", "RTIListHeading": "List of Central Public Information Officer (CPIOs) & First Appellate Authority (FAAs) in the PSP Division", "RTIListSection": "(Under Section 4 (1) (b) (xvi) of the Right to Information Act, 2005)", "RTIList1": "List of Central Public Information Officer (CPIOs) & First Appellate Authority (FAAs) in Passport Offices.", "RTIDetails": "Details of RTI Applications, Appeals and Replies", "RTIDetailsFrom": "Select From Date ", "RTIDetailsTo": "Select To Date ", "To": "To", "RTIFile": "How to file RTI Application with PSP Division of the Ministry of External Affairs or the Passport Offices", "RTIFileIntro": "Introduction", "RTIFileIntroPara": "Any citizen of India who desires to obtain any information under the Right to Information Act, 2005 may make a request to the Chief Public Information Officer, PSP Division, Ministry of External Affairs in writing or through electronic means https://rtionline.gov.in.", "RTIFileApplicationFee": "Application Fee", "RTIFileApplicationFeePara1": "In accordance with the directive given in the Gazette notification issued by Department of Personnel & Training Ministry of Personnel, Public Grievances and Pension, Government of India vide no. 34012/8(s)/2005 Estt -B dated 16.09.2005 the application for obtaining information under subsection (1) of Section 6 must be accompanied by prescribed application fee. At present the application fee is Rs. 10/-.", "RTIFileApplicationFeePara2": "Mode of payment: For applications submitted in writing at the PSP Division, Patiala House, New Delhi, the Application Fee can be paid in cash or by Demand Draft/ Banker's Cheque/ Indian Postal Order drawn in favour of the Accounts Officer, Ministry of External Affairs, payable at New Delhi.", "RTIFileApplicationFeePara3": "For applications submitted in writing at Regional Passport Offices, the Application Fee can be paid in cash or by Demand Draft/ Banker's Cheque/ Indian Postal Order drawn in favour of the Passport Officer (of the concerned Passport Office), payable at the place where Passport Office is situated.", "RTIFileApplicationFeePara4": "For applications submitted online through the RTI Online Portal (https://rtionline.gov.in), application fee is to be paid online using Internet Banking/Credit/Debit Card/Other payment facilities available on the RTI Online Portal.", "RTIFileApplicationFeePara5": "Persons who belong to BPL category are not required to pay the application fee provided necessary documents are produced in support of their claim.", "RTIFileAdditionalFee": "Additional Fee", "RTIFileAdditionalFeePara1": "In accordance to directives given in the above mentioned Gazette Notification dated 16/09/2005, for providing the information under sub-section (1) and (5) of Section 7, an additional fee shall be charged to cover the additional expenditures required to provide the information sought by the applicant.", "RTIFileAdditionalFeePara2": "At present, the applicable rates, which are subject to change from time to time, are given as under:", "RTIFileAdditionalFeePara3": "Providing Information under Sub-section (1) of Section 7", "RTIFileAdditionalFeePara3First": "For each page (in A-4 or A-3 size paper) created or copied Rs. 2/-per page", "RTIFileAdditionalFeePara3Second": "For a copy in larger size paper Actual charge or cost price", "RTIFileAdditionalFeePara3Third": "For samples or models Actual cost or price", "RTIFileAdditionalFeePara3Forth": "For inspection of records No fee for the first hour; Rs.5/hr. thereafter", "RTIFileAdditionalFeePara4": "Providing Information Under sub-section (5) of Section 7", "RTIFileAdditionalFeePara4First": "For information provided in diskette or floppy Rs. 50/-(Rupees fifty only) per diskette or floppy", "RTIFileAdditionalFeePara4Second": "For information provided in printed fonn. At the price fixed for such publication or Rs.2/per page of photocopy for extracts from the publication. The mode of payment of above mentioned additional fees shall be the same as application fee.", "RTIFileAdditionalFeePara4Third": "In case additional fee is required to provide the information sought by the applicant, the applicant shall be informed of the additional fees to be deposited by him/her, and the information shall be furnished after the required application fees is deposited by the applicant. The mode of payment of above mentioned additional fees shall be the same as the application fee.", "RTIFileAppeal": "Appeal", "RTIFileAppealIntro": "In case the applicant does not receive a decision within the time specified in Sub-section (l) or Clause (a) of Sub-section (3) of Section 7, or is aggrieved by a decision of the PIO, may within thirty days from the receipt of such a decision, prefer an appeal to the Departmental Appellate Authority.", "RTIFileFormat": "Application Format", "RTIFileFormatHeading": "APPLICATION FORMAT FOR INFORMATION UNDER RTI ACT 2005", "RTIFileFormatChief": "The Chief Public Information Officer/ Public Information Officer", "RTIFileFormatPSP": "PSP Division/ Regional Passport Officer/ Passport Officer", "RTIFileFormatName": "1. Full Name of the Applicant (in capital letters)", "RTIFileFormatFather": "2. Father's/Husband Name (in capital letters) _______________________________", "RTIFileFormatAddress": "3. Complete address _____________________________", "RTIFileFormatPin": "Pin code_____________________________", "RTIFileFormatTelephone": "4. Telephone No. Office ________ Res.____________ Mobile ______________", "RTIFileFormatBPL": "5. Whether belong to BPL category (if yes, please attach a copy of the BPL/Antyodaya ration card (please tick) Yes ___No____ to claim waiver of the application fee)", "RTIFileFormatDetails": "6. Details of Application Fee/Addl. Fee:- (Application Fee - Rs.10/-; Addl. Fee - @Rs.2/- per page for A-4 size paper created or copied, by Cash, DD/BC/IPO to be drawn in favour of 'Accounts Officer, Ministry of External Affairs, if the application is submitted at the PSP Division, Patiala House, New Delhi or Passport Officer ' payable at local office where the application is submitted", "RTIFileFormatCash": "Cash Receipt/", "RTIFileFormatDD": "DD/Bankers", "RTIFileFormatCheque": "Cheque / IPO No", "RTIFileFormatDate": "Date Name of the issuing", "RTIFileFormatBank": "Bank/Authority", "RTIFileFormatAmount": "Amount (Rs.)", "RTIFileFormatInformation": "7. Particulars of information required (please enclose separate sheet, if required, indicating specific details of information required and the preferred medium i.e. inspection, photocopy, softcopy, etc.)", "RTIFileFormatDeclaration": "DECLARATION", "RTIFileFormatDeclarationData": "I state that the information sought does not fall within the restriction contained in Section 8 & 9 of the RTI Act and to the best of my knowledge it pertains to your office.", "RTIFileFormatPlace": "Place:_________", "RTIFileFormatDate1": "Date:___________", "RTIMandatory": "Mandatory Disclosure As Per Section 4(1)(b) (i) to (xv) of Right to Information Act, 2005 ", "RTIMandatoryParticulars": "Particulars of organization and functions of CPV Division, Ministry of External Affairs", "RTIMandatoryParticularsHeading": "Article 4(1)(b) (i) of the Right to Information Act, 2005.", "RTIMandatoryParticularsPoint": "Consular Passport & Visa Division of Ministry of External Affairs is handling following areas of work : ", "RTIMandatoryParticularsPoint1": "Policy matters concerning Passports including the Passport Act. Passport Rules and Passport Manual. Appeals against refusal of Passports by RPOs/POs/Mission/Post. ", "RTIMandatoryParticularsPoint2": "Implementation of the Passport Seva Project including monitoring of functions of CPPF/DC/DRC. ", "RTIMandatoryParticularsPoint3": "Policy regarding identity Certificates to Tibetan nationals. ", "RTIMandatoryParticularsPoint4": "Impounding/revoking of Passports and handling forgery cases regarding Passports. ", "RTIMandatoryParticularsPoint5": "Maintenance of Prior Approval Category of persons to whom Passports shall be issued Iwith the concurrence of MEA. ", "RTIMandatoryParticularsPoint6": "Issue of Diplomatic/Official Passport/e-Passports to Govt. employees and other entitled i officials including Ministers/MPs and MLAs. ", "RTIMandatoryParticularsPoint7": "Overall supervision of Central Indian Passport Printing System(CIPPS) functioning from CPV Division, MEA responsible for printing and dispatch of ordinary, official, diplomatic Passports through 146 Indian Missions/Posts abroad. ", "RTIMandatoryParticularsPoint8": "Issue of Visa notes for diplomatic and officials Passport holders and other matter concerning instructions in the visa manual and regulation of visa fees levied by Indian Missions abroad. ", "RTIMandatoryParticularsPoint9": "Monitoring of supply and movement of all travel documents viz. , diplomatic, official, ordinary Passports and visa stickers and identity & emergency certificates in coordination with 1 India Security Press, Nashik. ", "RTIMandatoryParticularsPoint10": "Policy and procedures relating to functioning of Travel Agents for Passport work in Passport Offices. ", "RTIMandatoryParticularsPoint11": "Joint Secretary (PSP) in his capacity as Chief Passport Officer is the Administrative Head of all the Passport Offices in India and is the Cadre Controlling Authority of the Central Passport Organization Employees. He formulates personnel policies of the Passport Office employees. ", "RTIMandatoryParticularsPoint12": "Deputation of IFS/Other services officers and officials from other Ministries to the CPO ! and deputation of CeO staff to other departments. ", "RTIMandatoryParticularsPoint13": "Court cases relating to Passport related offences and CPO Establishment. ", "RTIMandatoryParticularsPoint14": "All Vigilance matters relating to CPO cadre. ", "RTIMandatoryParticularsPoint15": "Reply of RTI applications in respect of CPV Division and disposal of First Appeals in respect of CPV Division and all Passport Offices. ", "RTIMandatoryParticularsSecond": "Consular Division ", "RTIMandatoryParticularsSecondPoint1": "Policy regarding consular issues in respect of Indian nationals abroad including cases of death and transfer of the mortal remains and their compensation. ", "RTIMandatoryParticularsSecondPoint2": "Handling issues pertaining to arrestl detention/harassment consular access of foreign nationals in India and liaising with the Foreign Diplomatic Missions located in India. ", "RTIMandatoryParticularsSecondPoint3": "Extradition issues of Indian nationals abroad and policy thereof. ", "RTIMandatoryParticularsSecondPoint4": "Attestation and apostillization of educational certificate,commercial documents etc", "RTIMandatoryParticularsThird": "The hierarchy at CPV Division includes the following : ", "RTIMandatoryParticularsThirdPoint1": "JS (CPV) -For Consular and visa related matters. ", "RTIMandatoryParticularsThirdPoint2": "JS (PSP) and Chief Passport Officer -For Passport-related issues. He is also the First Appellate Authority in respect of RTI matters pertaining to CPV Division and all Passport Offices.", "RTIMandatoryParticularsThirdPoint3": "Director (PSP) I Director (CPV)", "RTIMandatoryParticularsThirdPoint4": "Deputy Secretary", "RTIMandatoryParticularsThirdPoint5": "Under Secretary", "RTIMandatoryParticularsThirdPoint6": "Section Officer", "RTIMandatoryParticularsThirdPara": "The Passport Offices function as subordinate offices of Ministry of External Affairs under the supervision of Central Passport Organization. The issue of Passport is a central subject under the Indian Constitution and allotted to the Ministry of External Affairs. It was in 1954 that the first 5 Regional Passport Offices at Bombay,Calcutta, Delhi, Madras and Nagpur were set up. This necessitated the setting up of a separate Organization and the Central Passport and Emigration Organization was created in 1959 as a subordinate office of the Ministry of External Affairs. At present there are 37 Passport Offices in the country besides the Passport Issuing Authority in Port Blair. ", "RTIMandatoryParticularsForth": "The hierarchy at the Passport Office, includes 5 stages : ", "RTIMandatoryParticularsForthPoint1": "Passport Officer IRegional Passport Officer ", "RTIMandatoryParticularsForthPoint2": "Deputy Passport Officer ", "RTIMandatoryParticularsForthPoint3": "Assistant Passport Officer ", "RTIMandatoryParticularsForthPoint4": "Passport Granting Officers. ", "RTIMandatoryParticularsForthPoint5": "Superintendent ", "RTIMandatoryPower": "Powers and duties of the employees of the Passport Office ", "RTIMandatoryPowerTitle": "Article 4(1)(b) (ii) of the Right to Information Act, 2005 ", "RTIMandatoryPowerPara": "Passport Officers have been designated as Heads of Offices. For smooth running of the offices, certain financial powers have been delegated to them. The financial powers of employees of Passport Office have been detailed in delegation of Financial Power Rules, 1978 and subsequent orders issued there under. These powers may be seen at Annexure of Delegation of Financial Rules and Passport Rules. Other powers of the officials of Passport Office are derived from the Passport Act. This Act and rules are available on the MEA's website www.Passportindia.gov.in. The duties of officers and employees of this office flow from the Passport Act and Passport Rules, which are available in the website www.Passportindia.gov.in. ", "RTIMandatoryProcedures": "Procedures followed in the decision making process, including channels of supervision and authority ", "RTIMandatoryProceduresTitle": "Article 4(1)(b) (iii) of the Right to Information Act, 2005 ", "RTIMandatoryProceduresPara1": "The Passport Office follows the procedure indicated in Passport Manual 2010 for decision making in issuance of Passports. The officers from the Superintendent to Passport Officer level are designated as Passport Issuing Authority(PIA) for issuance of Passport and they take decisions in accordance with Passport Act, Passport Rules and Passport Manual. ", "RTIMandatoryProceduresPara2": "In other administrative matters, Dealing Assistant submits the files to Superintendent who in turn submits to PGO Passport Officer. If necessary, matter is referred to the CPV Division, Ministry of External Affairs for final approval. The Passport Office follows the guidelines issued by other Departments, particularly the Cabinet Secretariat http://www.mpa.nic.in, the Ministry of Parliamentary Affairs http://www.mpa.nic.in and the Ministry of Personnel, Public Grievances and Pensions http://persmin.nic.in and Ministry of Home Affairs(Rajbhasha). ", "RTIMandatoryNorms": "Norms set by the Ministry for the discharge of its functions ", "RTIMandatoryNormsTitle": "Article 4(1)(b) (iv) of the Right to Information Act, 2005 ", "RTIMandatoryNormsPara": "The Passport Office discharges its functions as per the norms laid down by the CPV Division, Ministry of External Affairs, New Delhi. It is always the endeavor that all files are disposed of within the stipulated time frame for issuance of Passport subject to completion of documentations and usual checks. The norms are available at www.Passportindia.gov.in. ", "RTIMandatoryRules": "Rules, regulations, instructions, manuals and records held by or under the control of the Passport Office used by its employees for discharging its functions ", "RTIMandatoryRulesTitle1": "Article 4(1)(b) (v) of the Right to Information Act, 2005 ", "RTIMandatoryRulesTitle2": "Passport Act and Passport Rules: ", "RTIMandatoryRulesPara": "These are available on the website www.Passportindia.gov.in. In addition, the Passport Office also utilizes the relevant rules, regulations and orders of the Government of India, such as Civil Service Conduct Rules, Central Civil Service Leave Travel Concession Rules, Central Service Leave Rules, Civil Service Pension Rules. Provident Fund Rules, General Financial Rules, Fundamental and Supplementary Rules, etc. These rules are already in the public domain as printed priced publications. ", "RTIMandatoryStatement": "Statement of the categories of documents that are held by the Ministry or under its control. ", "RTIMandatoryStatementTitle1": "Article 4(1)(b) (vi) of the Right to Information Act, 2005. ", "RTIMandatoryStatementTitle2": "The following documents are held by this office: ", "RTIMandatoryStatementPoint1": "Passport Application Forms ", "RTIMandatoryStatementPoint2": "India International Ordinary Passport Booklets ", "RTIMandatoryStatementPoint3": "Diplomatic Passport Booklets ", "RTIMandatoryStatementPoint4": "Official Passports Booklets", "RTIMandatoryArrangement": "Arrangement for consultation with or representation by the members of the public in relation to formulation of policies or implementation thereof ", "RTIMandatoryArrangementTitle": "Article 4(1)(b) (vii) of the Right to Information Act, 2005 ", "RTIMandatoryArrangementPara": "There is no direct dealing with the members of the public in relation to formation of policies or implementation thereof. ", "RTIMandatoryBoards": "Statement of boards, councils, committees and other bodies ", "RTIMandatoryBoardsTitle": "Article 4(1)(b) (viii) of the Right to Information Act, 2005 ", "RTIMandatoryBoardsPara": "- NIL - ", "RTIMandatoryDirectory": "Directory of officers and employees and monthly remuneration : ", "RTIMandatoryDirectory1": "The information as regards officers is available on the website of the Ministry of External Affairs. ", "RTIMandatoryDirectoryTitle1": "Article 4(1)(b) (ix) & (x) of the Right to Information Act, 2005 ", "RTIMandatoryDirectoryTitle2": "Pay-scales of officers of CPV Division: ", "RTIMandatoryDirectoryPoint1": "Joint Secretary Rs. 37, 400 - 67,000 plus grade pay Rs.10,000/- ", "RTIMandatoryDirectoryPoint2": "Director Rs. 37,400 - 67, 000 plus grade pay Rs. 8,700/- ", "RTIMandatoryDirectoryPoint3": "Deputy Secretary Rs. 15,600 - 39,100 plus grade pay Rs.7,600/- ", "RTIMandatoryDirectoryPoint4": "Under Secretary Rs. 15,600 - 39,100 plus grade pay Rs.6,600/- ", "RTIMandatoryDirectoryPoint5": "Section Officer Rs. 9,300 - 34,800 plus grade pay Rs. 5,400/- ", "RTIMandatoryDirectoryTitle3": "Pay-scales of officers and staff of Passport Offices: ", "RTIMandatoryBudget": "Budget allocated to CPV Division ", "RTIMandatoryBudgetTitle": "Article 4(1)(b) (xi) of the Right to Information Act, 2005 ", "RTIMandatoryBudgetPara": "As per Budget Estimates 2013-14, Separate budget is allotted to each RPO/PO. ", "RTIMandatoryManner": "Manner of execution of subsidy programs, including the amounts allocated and the details of beneficiaries ", "RTIMandatoryMannerTitle": "Article 4(1)(b) (xii) of the Right to Information Act, 2005 ", "RTIMandatoryMannerPara": "- NIL - ", "RTIMandatoryRecipients": "Particulars of recipients of concessions, permits or authorizations granted by CPV Division ", "RTIMandatoryRecipientsTitle": "Article 4(1)(b) (xiii) of the Right to Information Act, 2005 ", "RTIMandatoryRecipientsPoint1": "Issue of diplomatic and official Passports on gratis basis; ", "RTIMandatoryRecipientsPoint2": "Issue of Passports to CPO personnel and their dependents on gratis basis (lifelong) ", "RTIMandatoryInformation": "Details in respect of the information, available to or held by it, reduced in an electronic form ", "RTIMandatoryInformationTitle": "Article 4(1)(b) (xiv) of the Right to Information Act, 2005 ", "RTIMandatoryInformationPara": "All information regarding issuance of Passports and status thereof have been uploaded on website www.Passportindia.gov.in. ", "RTIMandatoryCitizens": "Particulars of facilities available to citizens for obtaining information ", "RTIMandatoryCitizensTitle": "Article 4(1)(b) (xv) of the Right to Information Act, 2005 ", "RTIMandatoryCitizensPara1": "Citizens can obtain information through the website www.Passportindia.gov.in and respective websites of concerned Passport offices. In respect of Passport Seva Project the information could be obtained through call centers. They could also consult the www.mea.gov.in and the Ministry of External Affairs, online, at www.mealib.nic.in Apart from this, citizens are provided Passport issuance information through Enquiry Counters and also by telephone. Citizens can also visit the officers during office hours on all working days during designated hours. ", "RTIMandatoryCitizensPara2": "Agencies engaged for various Passport service related functions : ", "AnnualReports": "Annual Reports", "PassportOffices": "Passport Offices in India", "PassportOfficesYear": "A year of simpler Passport service delivery", "PassportOfficesVision": "“Our Vision is to deliver Passport services to citizens in a timely transparent, more accessible, reliable manner and in a comfortable environment. We aim to achieve this through streamlined processes committed, trained and motivated workforce”", "PassportOfficesBy": "Dr. Subrahmanyam Jaishankar", "PassportOfficesRegion": "Passport offices based on region", "Homepage": "Homepage", "PassportActAndRulesAll": "All", "PassportActAndRulesArchive": "Archive", "PassportActAndRules1": "Passport Act 1967 ", "LastUpdated": "Last updated on", "PassportActAndRulesDate1": "Last updated on 28/08/2020", "PassportActAndRules2": "Passport Rules 1980 ", "PassportActAndRules3": "Revision of fee for Passport related services ", "PassportActAndRulesDate3": "28.09.2012 ", "PassportActAndRulesDate3New": "25.06.2026 ", "PassportActAndRules4": "Amendment of various provisions of Passport Rules, 1980", "PassportActAndRulesDate4": "23.08.2011 ", "PassportActAndRules5": "Issue of Passport during pendency of Criminal case ", "PassportActAndRulesDate5": "25.08.1993 ", "PassportActAndRules6": "Sanction for Prosecution under Passport Act: delegation of authorities to State / UT Governments", "PassportActAndRulesDate6": "01.12.1979 ", "PassportActAndRules7": "Passport Act 1967", "PassportActAndRules8": "Latest Passport Manual for disclosure under RTI Act", "PassportActAndRules9": "Revised documents for proof of Date of birth for passport", "PassportActAndRulesShowing": "Showing 7 of 7 circulars ", "PassportActAndRulesShowing1": "Showing 1 of 1 circulars", "TatkaalPassportsDocuments": "Documents Required for Tatkaal Application", "TatkaalPassportsDocumentsPara": "For obtaining Passport under Tatkaal scheme, along with the address, birth and non-ECR proofs (as applicable) applicants over the age of 18 years have to submit any three of the documents specified in the below-mentioned List of Acceptable Documents and applicants below the age of 18 years have to submit any two of the documents from Serial numbers 1 to 6 specified in the below-mentioned List of Acceptable Documents. ", "TatkaalPassportsDocumentsList": "List of Acceptable Documents are as follows: ", "TatkaalPassportsDocumentsList1": "PVC Aadhaar Card/Complete Original Aadhaar Letter/ e-Aadhaar Card with digital signature verified mark issued by UIDAI or Aadhaar Card (Small cut-out Aadhaar card/smart card printed by non-UIDAI entities will not be accepted.)", "TatkaalPassportsDocumentsList2": "Permanent Account Number (PAN) Card ", "TatkaalPassportsDocumentsList3": "Student Photo Identity Cards issued by Recognized Educational Institutions", "TatkaalPassportsDocumentsList4": "Birth Certificates issued under the Registration of Births and Deaths Act, 1969 (18 of 1969) ", "TatkaalPassportsDocumentsList5": "Ration Card (latest or updated)", "TatkaalPassportsDocumentsList6": "Last Passport issued (in case of re-issue only) ", "TatkaalPassportsDocumentsList7": "Electors Photo Identity Card (EPIC) ", "TatkaalPassportsDocumentsList8": "Driving Licenses (valid and within the jurisdiction of the State of submission of applicant)", "TatkaalPassportsDocumentsList9": "Bank Passbook or Kisan Passbook or Post Office Passbook (with applicant’s photo attested and with the latest transaction updated)", "TatkaalPassportsDocumentsList10": "Scheduled Caste or Scheduled Tribe or Other backward class Certificate", "TatkaalPassportsDocumentsList11": "Arms License issued under the Arms Act, 1959 (54 of 1959)", "TatkaalPassportsDocumentsList12": "Pension Documents such as ex-servicemen's Pension book or Pension payment order issued to retired government employees, ex-servicemen's Widow or Dependent Certificates, Old Age Pension Order", "TatkaalPassportsDocumentsList13": "Service Photo Identity Card issued by State/Central Government, Public Sector Undertakings, local bodies, or Public Limited Companies", "TatkaalPassportsDocumentsSecondList": "List of Ineligible Categories ", "TatkaalPassportsDocumentsSecondListTitle": "Tatkaal scheme is not available for the following categories:", "TatkaalPassportsDocumentsSecondList1": "Any change in name ", "TatkaalPassportsDocumentsSecondList2": "Those with present address outside jurisdiction of the RPO", "TatkaalPassportsDocumentsSecondList3": "Minor’s application with Annexure C (Ex. Minors whose Parents are divorced or separated, etc)", "TatkaalPassportsDocumentsSecondList4": "Applicants repatriated from abroad at Government cost ", "TatkaalPassportsDocumentsSecondList5": "Applicants deported to India or travelled on Emergency Certificate ", "TatkaalPassportsDocumentsSecondList6": "Persons of Naga origin including minors (below 18 years) ", "TatkaalPassportsDocumentsSecondList7": "Persons of Naga origin residing outside Nagaland ", "TatkaalPassportsDocumentsSecondList8": "Persons of J&K origin including minors (below 18 years)", "TatkaalPassportsDocumentsSecondList9": "Applicants who attract section 6(2)(e) or 6(2)(f) (related to criminal court cases)", "TatkaalPassportsDocumentsSecondList10": "Applicants with adverse police report, put under watch list, habitual Passport losers or who had earlier travelled on forged or fake Passports ", "TatkaalPassportsDocumentsSecondList11": "Fresh issue cases:", "TatkaalPassportsDocumentsSecondList11First": "Citizens of India by Registration/Naturalization (granted citizenship by MHA)", "TatkaalPassportsDocumentsSecondList11Second": "Children adopted by Indian or Foreign parents ", "TatkaalPassportsDocumentsSecondList11Third": "Child born out of wedlock and has single parent ", "TatkaalPassportsDocumentsSecondList11Forth": "Children born out of surrogacy ", "TatkaalPassportsDocumentsSecondList11Fifth": "Minors with single parent ", "TatkaalPassportsDocumentsSecondList12": "Re-issue cases: ", "TatkaalPassportsDocumentsSecondList12First": "Lost/stolen Passport cases ", "TatkaalPassportsDocumentsSecondList12Second": "Re-issue of Short Validity Passport ", "TatkaalPassportsDocumentsSecondList12Third": "Passport damaged beyond recognition cases", "TatkaalPassportsDocumentsSecondList12Forth": "Change in sex, appearance or signature", "TatkaalPassportsDocumentsSecondList12Fifth": "Change/correction of date of birth or place of birth", "TatkaalPassportsDocumentsSecondList12Sixth": "Change of father/mother/spouse name", "TatkaalPassportsUndertaking": "Undertaking for Tatkaal Scheme ", "TatkaalPassportsUndertakingPara": "Applicants applying under Tatkaal scheme need to fill the “Undertaking for Tatkaal Scheme”-Hindi / English.", "TatkaalPassportsFaqs": "FAQs", "TatkaalPassportsFaqsPara": "Tatkaal Passport FAQs", "TatkaalPassportsTime": "Tatkaal Appointment Opening Time", "TatkaalPassportsTimePara": "Click here to open the list of Tatkaal appointments opening time for various Passport Offices. ", "TatkaalPassportsReshedule": "Tatkaal Appointment Rescheduling ", "TatkaalPassportsReshedulePara": "The rescheduling option for Tatkaal appointments have been restricted to 'ONE' only i.e. you will be given only one chance for rescheduling after booking your appointment with effective from 01st April, 2023.", "ReportTrackGrievance": "Report/Track Grievances", "CLOSE": "CLOSE", "Track1": "Track", "Report": "Report Grievance", "Track": "Track Grievance ", "ReportDetails": "Passport reference details", "ReportNumber": "Your Reference Number", "ReportPSK": "Passport Seva Kendra / Post Office PSKs", "ReportApplicant": "Applicant details", "ReportApplicantName": "Applicant Name (Max 75 Characters) ", "ReportApplicantAddress": "Current Address (Max 100 Characters)", "ReportApplicantDOB": "Date Of Birth", "ReportApplicantMobile": "Mobile Number / Landline", "ReportApplicantMail": "Email Id (Max 50 Characters)", "ReportApplication": "Application Details", "ReportApplicationCategory": "Category", "ReportApplicationSub": "Sub-Category", "ReportApplicationRequest": "Request Mode", "ReportApplicationOnline": "Online", "ReportApplicationDescription": "Description (Max 3000 Characters)", "ReportApplicationService": "Service Request Submission Date", "TrackService": "Service Request Number", "TrackARN": "Application Reference Number", "TrackFN": "File Number", "TrackPN": "Passport Number", "TrackDOB": "Date Of Birth", "GrievancePoint1": "If you have already applied for Passport or related services, please Click here or call on 1800-258-1800 to check the status of your application.", "GrievancePoint2": "To register a Feedback / Grievance, Click here", "GrievancePoint3": "To view the status of registered Feedback / Grievance, Click here ", "GrievancePoint4": "CPGRAMS (Centralized Public Grievances Redress And Monitoring System) Click here", "GrievancePoint5": "If your passport-related grievance has not been satisfactory redressed by the MEA/Passport issuing Authority within a reasonable period of time, you may lodge a grievance with the Directorate of Public Grievances (DPG), Cabinet Secretariat, Government of India at https://dpg.gov.in/Default.aspx", "CallCenter": "National Call Centre/IVRS", "CallCenterPara": "For any information and suggestions on Passport services, please call at 1800-258-1800 (Toll Free) or write to us through accessing the \"Feedback\" link on the Home Page. ", "CallCenterTimings": "National Call Centre Timings:", "CallCenterTimings1": "Citizen Service Executive Support: 8 AM to 10 PM", "CallCenterTimings2": "Automated Interactive Voice Response (IVRS) Support: 24 hours", "RequiredDocuments": "Required Documents", "CarryPassportThings": "Things to keep note of… ", "CarryPassport1": "In order to travel abroad, your Passport must be valid at least for 6 months. ", "CarryPassport2": "It is advised to apply for a re-issue of Passport up to 1 year before the expiry! ", "CarryPassport3": "It is important to have 2-4 blank pages in your Passport, one must apply for re-issue in this case. ", "CarryPassportScenario1": "Scenario 1 : ", "CarryPassportScenario1Point": "Surprise Invitation ", "CarryPassportScenario1Para": "You are invited for a important international wedding/event in the following month but your Passport expires in less than 6 months. You apply for a re-issue on tatkaal paying the extra fees but may not be able to attend the event as he may not get flight bookings which may lead to missing out on the event dates. ", "CarryPassportScenario2": "Scenario 2 : ", "CarryPassportScenario2Point": "Dream Job ", "CarryPassportScenario2Para": "You get promoted on a post that lets you travel to another country for work purposes but because of your Passport being expired at the time; someone else is sent instead. If you had a valid Passport, you would be the one flying abroad but instead missed the opportunity. ", "CarryPassportScenario3": "Scenario 3 : ", "CarryPassportScenario3Point": "Vacation ", "CarryPassportScenario3Para": "A family of four plan a vacation to another country. They end up booking the tickets 4 months prior to the vacation. However, later realise that one of them has a Passport with only 1 page left. They end up taking the gamble that it will be sufficient to board but are rejected at the departure gate. This leads to all of them missing out on the vacation. ", "Official": "Official Users", "OfficalUsers": "Login for Official Users", "OfficalUsersSelect": "Select Official Users", "OfficalUsers1": "Mission/Post ", "OfficalUsers2": "ISP Nashik ", "OfficalUsers3": "Immigration", "OfficalUsers4": "Dashboards", "OfficalUsers5": "Police", "OfficalUsers6": "CCE", "OfficalUsers7": "MADAD Consular User ", "OfficalUsers8": "India Post ", "PassportSevaKendras": "Passport Seva Kendra", "Captcha": "Captcha", "ListofHolidays": "List of Holidays", "ForYear2025And2026": "For Year 2025 and 2026", "PopUpHeading": "Tatkaal Advisory ", "PopUpHeadingPoint1": "Before applying under Tatkaal scheme, applicant needs to check eligibility criteria, “Categories not under Tatkaal Scheme”- Hindi / English ", "PopUpHeadingPoint2": "Applicants applying under Tatkaal scheme need to fill the \"Undertaking for Tatkaal Scheme\"- Hindi / English. Applicants are required to sign the undertaking and bring it to the Passport Office for submission at the time of appointment.", "PopUpHeading1": "Alert on Fake Websites related to Passport Services", "PopUpHeading1Para": "It has come to the notice of the Ministry that many fraudulent websites and mobile applications are collecting data from applicants and also levying additional hefty charges for filling up the online application form and scheduling appointment for Passport and related services. Some of these fake website are registered in the domain name *.org, *.in, *.com. such as :", "PopUpHeading1Point1": "www.indiaPassport.org", "PopUpHeading1Point2": "www.online-Passportindia.com", "PopUpHeading1Point3": "www.Passportindiaportal.in", "PopUpHeading1Point4": "www.Passport-india.in", "PopUpHeading1Point5": "www.Passport-seva.in", "PopUpHeading1Point6": "www.applyPassport.org", "PopUpHeading1Para1": "It is therefore advised to all citizens applying for Indian Passport and related services that they should NOT visit to the above mentioned fraudulent websites or make any kind of payment. The official website of the Ministry of External Affairs, Government of India, for applying Passport services is www.Passportindia.gov.in", "PopUpHeading1Para2": "Alternatively, applicants may also use the official mobile App Passport Seva which can be downloaded from Android and iOS application stores.", "PassportPatrikaNote": "What is Passport Patrika?", "PassportPatrikaNote1": "A Bulletin of Passport Services in India. Published by Central Passport Organisation, Ministry of External Affairs, New Delhi.", "PassportPatrikaNote2": "To know about Passport Seva activities, you can browse through Passport Patrika link http://issuu.com/Passportpatrika.", "PassportPatrikaNote3": "To subscribe for Passport Patrika, please fill in the details", "Subscribe": "Subscribe", "Email": "E-mail Id", "FaqsServices": "Services Available", "FaqsServicesPassport": "Passport Services Overview", "FaqsServicesPassportFirst": "What are the various Passport services and which form has to be filled in?", "FaqsServicesPassportFirstHead": "The various passport services are:", "FaqsServicesPassportFirstHeadPoint1": "Issue of Fresh Passport: You can apply for fresh Passport if applying for the first time in the applied category.", "FaqsServicesPassportFirstHeadPoint2": "Re-issue of Passport:You can apply for re-issue of Passport if you want another Passport in lieu of an existing Passport for any of the following reasons:", "FaqsServicesPassportFirstHeadPoint2Sub1": "Change in existing personal particulars.", "FaqsServicesPassportFirstHeadPoint2Sub2": "Validity expired within 3 years or is due to expire within next 10 years. ", "FaqsServicesPassportFirstHeadPoint2Sub3": "Validity expired more than 3 years ago. ", "FaqsServicesPassportFirstHeadPoint2Sub4": "Exhaustion of pages.", "FaqsServicesPassportFirstHeadPoint2Sub5": "Damaged Passport.", "FaqsServicesPassportFirstHeadPoint2Sub6": "Lost Passport. ", "FaqsServicesPassportFirstHead1": "The applicant must apply under fresh category, in case they did not hold previously any Ordinary Passport, even if they currently hold Official/Diplomatic Passport.", "FaqsServicesPassportFirstHead2": "The applicants for Official/Diplomatic Passport must apply under fresh category in case they did not hold previously any Official/Diplomatic Passport, even if they currently hold Ordinary Passport.", "FaqsServicesPassportFirstHead2Point": "Miscellaneous Service:", "FaqsServicesPassportFirstHead2PointSub1": "Issue of Police Clearance Certificate (PCC) ", "FaqsServicesPassportFirstHead2PointSub2": "Background Verification for Global Entry Program (GEP): To conduct background verification for Indian citizens enrolled with the U.S. Customs and Border Protection (CBP) Global Entry Program (GEP). Refer link (https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/international-arrangements/global-entry-indian-citizens) for details ", "FaqsServicesPassportFirstHead2PointSub3": "Surrender Certificate: Issued to applicants surrendering their Passport at the Passport Offices for renunciation of Indian citizenship and acquiring foreign nationality. ", "FaqsServicesPassportFirstHead2PointSub4": "Line of Control (LoC permits): LoC Permits are issued by Passport Offices at Jammu and Srinagar to those residents of UTs of Jammu & Kashmir and Ladakh who want to visit their relatives living across the Line of Control (LoC) for valid reasons. ", "FaqsServicesPassportFirstHead2PointSub5": "Certificate of Identity: Certificate of Identity is issued to Stateless persons, including Tibetan refugees residing in India. ", "FaqsServicesPassportSecond": "What types of Passports are issued in India?", "FaqsServicesPassportSecondHead": "Following three types of Passports are issued in India:", "FaqsServicesPassportSecondHeadPoint1": "Ordinary Passport: An ordinary Passport consists of 36/60 pages. Generally, for adults it is valid for 10 years from the date of issue and can be re-issued. For minors' Passport, the validity is restricted to five years or till they attain the age of 18, whichever is earlier.", "FaqsServicesPassportSecondHeadPoint2": "Diplomatic Passport: Issued to designated members authorised by the Government of India. ", "FaqsServicesPassportSecondHeadPoint3": "Official Passport: Issued to designated Government servants or any other person specifically authorised by the Government deputed abroad on official assignment. ", "FaqsServicesPassportThird": "How do I apply for a Passport or Police Clearance Certificate (PCC)?", "FaqsServicesPassportThird1": "For issue of fresh/re-issue of Passport and PCC, applicant should fill in the application form online at www.Passportindia.gov.in.", "FaqsServicesPassportThird2": "Note: It is mandatory for all applicants, including infants, to be physically present at the Passport Seva Kendra (PSK) or the Post Office Passport Seva Kendra (POPSK) to give their biometrics (fingerprints) and photographs and follow prescribed procedures.", "FaqsServicesMinor": "Minor", "FaqsServicesMinorFirst": "What is the definition of minor for issue of Passport?", "FaqsServicesMinorFirst1": "Applicants less than 18 years of age are considered as minor for issuance of Passport.", "FaqsServicesMinorSecond": "I have a one-month old baby? Does the baby require a separate Passport or his/her name can be endorsed in one of the parent's Passport?", "FaqsServicesMinorSecond1": "Endorsement of child's name in parent's Passports is not allowed anymore. As per the amended instructions, a minor should have a separate Passport.", "FaqsServicesMinorThird": "In case of minor's Passport, whose father is abroad, is it mandatory to obtain father's consent to apply for the child's Passport? If so, what is the procedure?", "FaqsServicesMinorThird1": "Ideally, both the parents/legal guardian should sign Annexure ‘D’ in fresh or re-issue cases (to safeguard the interest of minor applicants). Both parents shall be present at the PSK/POPSK while applying for Passport for their minor children or one parent with Passports of both the parents may be present (PSK in-charge may call for other parent, if not satisfied with the signature on Annexure-D). In case either parent is resident abroad, the parent who is submitting the application in India will sign the application form and obtain the consent of other parent in Annexure-‘D’. In the cases where consent of either parent is not possible to be obtained, declaration in form of Annexure-C may be provided with applicable reason.", "FaqsServicesMinorForth": "I am a minor who is 16 years old. Is it possible for me to obtain a full validity Passport of 10 years?", "FaqsServicesMinorForth1": "Children between the ages of 15 and 18 have the option to apply for a minor Passport valid until he/she attains the 18 years of age or full validity Passport of 10 years. Different fees are applicable for different validity.", "FaqsServicesMinorFifth": "What would be the validity of a minor's Passport?", "FaqsServicesMinorFifth1": "The validity of a minor's Passport is restricted to five years or till they attain the age of 18, whichever is earlier. Minors aged between 15 to 18 years may refer to question above.", "FaqsServicesMinorSixth": "Who can apply for my minor child Passport in India if I am offshore?", "FaqsServicesMinorSixth1": "Ideally, both the parents/legal guardian should sign Annexure ‘D’ in fresh or re-issue cases (to safeguard the interest of minor applicants). Both parents shall be present at the PSK/POPSK while applying for Passport for their minor children or one parent with Passports of both the parents may be present (PSK in-charge may call for other parent, if not satisfied with the signature on Annexure-D). In case either parent is resident abroad, the parent who is submitting the application in India will sign the application form and obtain the consent of other parent in Annexure-‘D’. In the cases where consent of either parent is not possible to be obtained, declaration in form of Annexure-C may be provided with applicable reason.", "FaqsServicesMinorSeventh": "Is it true that Passport applications for minors under 18 require consent of either both parents or legal guardian?", "FaqsServicesMinorSeventh1": "Ideally, both the parents should sign Annexure ‘D’ in fresh or reissue cases (to safeguard the interest of minor applicants). Both parents shall be present at the PSK while applying for Passport for their minor children or one parent with Passports of both the parents may be present (PSK in-charge may call for other parent, if not satisfied with the signature on Annexure-D). However, when consent of either parent is not possible, the parent who is submitting the application may provide declaration in form of Annexure-C with applicable reason must submit a declaration in the form in Annexure-‘C’ stating the reasons. Following documents have to be submitted in the given cases:", "FaqsServicesMinorEighth": "My spouse is living in another country. How do I get his/her signature for consent while applying for my child's Passport?", "FaqsServicesMinorEighth1": "Ideally, both the parents/legal guardian should sign Annexure ‘D’ in fresh or re-issue cases (to safeguard the interest of minor applicants). Both parents shall be present at the PSK/POPSK while applying for Passport for their minor children or one parent with Passports of both the parents may be present (PSK in-charge may call for other parent, if not satisfied with the signature on Annexure-D). In case either parent is resident abroad, the parent who is submitting the application in India will sign the application form and obtain the consent of other parent in Annexure-‘D’. In the cases where consent of either parent is not possible to be obtained, declaration in form of Annexure-C may be provided with applicable reason.", "FaqsServicesMinorNinth": "I want to apply for my child's Passport. Are signatures of both parents mandatory on Annexure D to be submitted along with the application? What if my spouse is refusing to sign the form?", "FaqsServicesMinorNinth1": "Ideally, both the parents should sign Annexure ‘D’ in fresh or reissue cases (to safeguard the interest of minor applicants). Both parents shall be present at the PSK while applying for Passport for their minor children or one parent with Passports of both the parents may be present (PSK in-charge may call for other parent, if not satisfied with the signature on Annexure-D). However, when consent of either parent is not possible, the parent who is submitting the application may provide declaration in form of Annexure-C with applicable reason must submit a declaration in the form in Annexure-‘C’ stating the reasons. Following documents have to be submitted in the given cases:", "FaqsServicesMinorTenth": "I wish to apply for a Passport for my child who is 12 months old. Can I apply for a 60 pages (Jumbo) booklet?", "FaqsServicesMinorTenth1": "No, only 36 pages Passport booklet are issued to minors.", "FaqsServicesMinorEleventh": "If parents have valid Passport, however, the background details of the parents is adverse in the Passport database, can Passport be issued to minor on an urgent basis?", "FaqsServicesMinorEleventh1": "In such cases, minors can be issued Passport under Tatkaal scheme subject to the approval of the Competent Authority.", "FaqsServicesMinorTwelveth": "Do I need to carry photographs of my 3 months old child while visiting the Passport Seva Kendra (PSK)/ Post Office Passport Seva Kendra (POPSK)/ Passport Office (PO)?", "FaqsServicesMinorTwelveth1": "Minor applicants below the age of 4 years need to carry a Passport size photograph for the processing of application at the PSK/POPSK/PO. For applicants above the age of 4 years, photographs will be captured at the PSK/POPSK/PO itself. Please Click Here for guidelines for capturing photographs for minors below 4 years of age.", "FaqsServicesMinorThirteenth": "What is the fee payable for the Passport of a minor?", "FaqsServicesMinorThirteenth1": "Please refer to Fee Calculator on the home page. A rebate of 10 per cent is given on the applicable Passport fee for all fresh applications for minors up to the age of 8 years.", "FaqsServicesSenior": "Senior Citizen", "FaqsServicesSeniorFirst": "What benefits do senior citizens get for issuance of Passport?", "FaqsServicesSeniorFirst1": "The Ministry announced a new scheme with effect from 24 June, 2017 in respect of senior citizens (age of 60 & above) under which a discount of 10 per cent is given on the applicable Passport fee for all fresh applications for Passports to such persons. Senior Citizens are also provided assistance at PSK/POPSK with special token to ensure expedited processing.", "FaqsServicesStudent": "Students", "FaqsServicesStudentFirst": "I am a student staying away from my parents. Where do I apply for a Passport and what proof of residence do I have to furnish?", "FaqsServicesStudentFirst1": "Students studying away from home should apply online at www.Passportindia.gov.in. On the date of appointment, applicants need to visit the PSK/POPSK nearest to their hostel/institute address where s/he is currently staying. Mentioning parental address in the permanent address column of the application form is mandatory. They may also apply at any other PSK/POPSK of his/her choice irrespective of applicant's present address declared in the application form. ", "FaqsServicesEmployees": "Employees of Government/PSU/Statutory Body", "FaqsServicesEmployeesFirst": "Is Identity Certificate mandatory for Government/Public Sector/Statutory body employees? OR Can a government employee apply as an ordinary citizen without submitting the additional documents?", "FaqsServicesEmployeesFirst1": "For issuance of a Passport, Government/Public Sector/Statutory body employees need to submit either Identity Certificate in original as per Annexure \"A\" or No Objection Certificate (NOC) as per Annexure \"G\" or Prior Intimation Letter (PI) as per Annexure \"H\" as an additional document along with the application form. If he/she submits Annexure \"A\", Passport will be issued without police verification and if he/she submits Annexure \"G\", Passport will be issued on post police verification basis and if he/she submits Annexure \"H\", Passport will be issued on pre police verification basis.", "FaqsServicesEmployeesSecond": "What benefits do government employees get for issuance of Passport?", "FaqsServicesEmployeesSecond1": "For issuance of a Passport, Government/Public Sector/Statutory body employees need to submit either Identity Certificate in original as per Annexure \"A\" or No Objection Certificate (NOC) as per Annexure \"G\" or Prior Intimation Letter (PI) as per Annexure \"H\" as an additional document along with the application form. If he/she submits Annexure \"A\", Passport will be issued without police verification and if he/she submits Annexure \"G\", Passport will be issued on post police verification basis and if he/she submits Annexure \"H\", Passport will be issued on pre police verification basis. ", "FaqsServicesEmployeesThird": "If a Government employee wants to apply for change in name in Passport, is he/she required to publish declaration/advertisement regarding change of name in a leading newspaper ?", "FaqsServicesEmployeesThird1": "If a Government/Public Sector/Statutory body employee wants to make a change in name, then he/she has to submit the following additional documents:", "FaqsServicesEmployeesThird2": "Gazette Notification changing name in applicant's department ", "FaqsServicesEmployeesThird3": "Fresh ID Certificate in changed name", "FaqsServicesOwner": "Owner, Partners and Directors of Companies which are members of CII, FICCI and ASSOCHAM", "FaqsServicesOwnerFirst": "I am a Director of a company which is a member of CII, FICCI and ASSOCHAM? What additional documents do I have to submit?", "FaqsServicesOwnerFirst1": "There is no specific document required for the above categories. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesCitizen": "Citizenship of India (Other than by Birth)", "FaqsServicesCitizenFirst": "Explain citizenship of India by birth, descent, registration, naturalization.", "FaqsServicesCitizenFirst1": "The citizenship of India is defined as per The Citizenship Act, 1955 and subsequent amendments. Please refer the same for complete information. However, indicative definition of citizenship of India by birth, descent, registration, naturalization is as under: -", "FaqsServicesCitizenFirst1Point1": "Citizen of India by birth: You are Citizen of India by birth if you are born in India subject to fulfillment of provisions in The Citizenship Act, 1955. ", "FaqsServicesCitizenFirst1Point2": "Citizen of India by descent: You are Citizen of India by descent if you are born outside India and either of your parents is a citizen of India at the time of your birth subject to fulfillment of provisions in The Citizenship Act, 1955. ", "FaqsServicesCitizenFirst1Point3": "Citizen of India by registration/naturalization: You are Citizen of India by Registration/Naturalization if you have been granted Indian Citizenship by Ministry of Home Affairs (MHA), Government of India.", "FaqsServicesCitizenFirst2": "* Above information is indicative only, please refer to The Citizenship Act, 1955 for complete information.", "FaqsServicesCitizenSecond": "Can an Indian Passport be issued to applicants born outside India?", "FaqsServicesCitizenSecond1": "Indian Passport can be issued to the \"Citizen of India by Descent\" i.e. person born to Indian parent(s) outside India subject to fulfillment of provisions in the Citizenship Act, 1955.", "FaqsServicesDependent": "Dependent Family Members of Government/PSU/Statutory body employees", "FaqsServicesDependentFirst": "Can dependents of Government/Public Sector/Statutory body employees apply for a Passport in the normal process without submitting any affidavits?", "FaqsServicesDependentFirst1": "Dependent family members of Government/Public Sector/Statutory body employees can be issued Passport (validity of Passport for minor dependent restricted to the age of 18 years) without police verification, if they submit \"Identity Certificate\" in original as per Annexure \"A\" (of dependent) as an additional document. Otherwise, Passport would be issued to them on pre police verification basis, or post police verification basis - if they apply under Tatkaal scheme with required documents.", "FaqsServicesApplicants": "Applicants who have changed their names in past", "FaqsServicesApplicantsFirst": "I recently got married/divorced. How do I change my surname on my Passport?", "FaqsServicesApplicantsFirst1": "To change the surname in the Passport, you have to apply for a \"Re-issue\" of Passport and get the specified change done in the personal particulars. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesApplicantsSecond": "I am a married lady and want to apply for a fresh Passport. I am unable to provide the prescribed marriage certificate or joint affidavit due to marital discord or separation. What should I do?", "FaqsServicesApplicantsSecond1": "Married applicants are not required to provide any marriage certificate or joint affidavit.", "FaqsServicesApplicantsConvicted": "Applicants who are convicted or if a court case is pending against them", "FaqsServicesApplicantsConvictedFirst": "What do I do if I have a Court Case against me?", "FaqsServicesApplicantsConvictedFirst1": "If a criminal case is pending against you in any court, you can be issued a Passport subject to the condition that you enclose a written permission by the court concerned allowing you to travel abroad. Normally, a short validity Passport valid for one year is issued, subject to conditions if any, mentioned in the Court order as per GSR 570 (E) dated 25 August, 1993.", "FaqsServicesValidity": "Validity Expired", "FaqsServicesValidityFirst": "My Passport expired 4 years ago. Can it be reissued? What is the procedure to re-issue it?", "FaqsServicesValidityFirst1": "You have to fill up the Passport Application Form and apply for \"Re-issue of Passport\". Fresh police verification is initiated if the Passport has expired more than three years ago. Hence, fresh police verification will be required in your case.", "FaqsServicesValiditySecond": "What are the additional requirements if Passport has expired more than three years ago?", "FaqsServicesValiditySecond1": "Fresh police verification would take place if you apply for re-issue of Passport after expiry of old Passport more than three years ago.", "FaqsServicesValidityThird": "I'm 25 now, but my last Passport was issued when I was 15. What should I do?", "FaqsServicesValidityThird1": "You need to apply for \"Re-issue\" of Passport", "FaqsServicesDamaged": "Damaged Passport", "FaqsServicesDamagedFirst": "What is the definition of damaged Passport?", "FaqsServicesDamagedFirst1": "Damaged Passport is classified further based on the extent of damage, i.e.:", "FaqsServicesDamagedFirst1Point1": "Damaged Passport - Passport number is readable, name is legible and Photo is intact", "FaqsServicesDamagedFirst1Point2": "Damaged beyond recognition", "FaqsServicesDamagedSecond": "What is the procedure to apply for duplicate Passport in case of lost or damaged Passport?", "FaqsServicesDamagedSecond1": "Duplicate Passports are not issued however; a new Passport with different Passport number may be issued with fresh validity. The applicant has to apply in re-issue category with reason as Lost/Damaged Passport.", "FaqsServicesLost": "Lost/Stolen Passport", "FaqsServicesLostFirst": "What do I do if I lose my Passport?", "FaqsServicesLostFirst1": "Loss of Passport should be immediately reported to the nearest Police Station and to the Passport Office or Indian Mission, if abroad. If required, you can apply for \"Re-issue\" of Passport. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesLostSecond": "I lost my Passport recently. I've applied for a duplicate Passport. I want to know if the new Passport will have the same number as my old Passport, or a new number?", "FaqsServicesLostSecond1": "Duplicate Passports are not issued, however, a new Passport with different Passport number may be issued with fresh validity.", "FaqsServicesLostThird": "I recently lost my valid Passport, but do not have the details. Will it be possible for the Passport Office to trace the details from your system and give them to me for filling my application form for a duplicate/new Passport?", "FaqsServicesLostThird1": "You need to visit your nearest Passport Office.", "FaqsServicesLostForth": "What can I do if I have lost my Passport and have to travel to India urgently due to an emergency like serious illness or death in the family?", "FaqsServicesLostForth1": "You need to contact the respective Indian Mission/Post. Generally, an Emergency Certificate (EC) is issued for returning to India after verification of Indian nationality/origin/particulars.", "FaqsServicesLostFifth": "I am an Indian living abroad. I lost my Indian Passport but I don't have photocopy of the same. What should I do?", "FaqsServicesLostFifth1": "Photocopy of the old Passport is not a mandatory document to be submitted in case of lost/damaged/stolen Passport. It should be produced, if it is available. But you will be required to produce, the previous Passport details like Passport number, date of issue, date of expiry and place of issue, while filling the Passport application form. If you do not have that information, then contact the respective Indian mission/post in that country.", "FaqsServicesExhaustion": "Exhaustion of Pages", "FaqsServicesExhaustionFirst": "The pages in my Passport booklet have exhausted, but it has a validity of 5 years still left. What is the procedure to apply for new booklet?", "FaqsServicesExhaustionFirst1": "You need to apply for \"Re-issue\" of Passport with reason “Exhaustion of Pages”. A new Passport would be issued to you with a new number and fresh validity.", "FaqsServicesExhaustionSecond": "When is additional booklet/additional pages issued? OR My Passport is nearly full but is valid for another 4 years, is it possible to add extra pages?", "FaqsServicesExhaustionSecond1": "Additional pages are not added to a Passport booklet.You need to apply for \"Re-issue\" of Passport with reason “Exhaustion of Pages”. A new Passport would be issued to you with a new number and fresh validity.", "FaqsServicesValidityExpire": "Validity Due to Expire", "FaqsServicesValidityExpireFirst": "My Passport will expire in 2 years. What should I do?", "FaqsServicesValidityExpireFirst1": "You can apply for a re-issue of Passport up to 10 years before the expiry and in case of any change of personal particulars, lost/damaged, Exhaustion of pages you may apply for re-issue of Passport.", "FaqsServicesValidityExpireSecond": "How long is a Passport valid?", "FaqsServicesValidityExpireSecond1": "In case of adults, generally, 10-year validity Passport would be issued. In case of minors, the validity of Passport is restricted to 5 years or till they attain the age of 18, whichever is earlier. But the minors between 15 to 18 years of age can apply either for a 10-year validity Passport or for a Passport which is valid till they attain the age of 18 years. Different fees are applicable for different validity. Further, most of the foreign missions/embassies insist on the Passport validity of at least of six months to one year before they consider issuing visas. Accordingly, it is advisable to apply for re-issue well before time to avoid last minute rush.", "FaqsServicesValidityExpireThird": "My Passport is about to expire, but I have lost my birth certificate. What are my options?", "FaqsServicesValidityExpireThird1": "To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesValidityExpireForth": "What will be the validity of Passport if I apply for renewal of a Short Validity Passport (SVP)?", "FaqsServicesValidityExpireForth1": "If you apply for renewal of a Short Validity Passport (SVP), then the validity of Passport would be decided on case to case basis.", "FaqsServicesChangeAppearance": "Change of Appearance", "FaqsServicesChangeAppearanceFirst": "My appearance has changed. What should I do? OR What is the procedure to change photograph of a child in the Passport?", "FaqsServicesChangeAppearanceFirst1": "To change the photograph in the Passport, you have to apply for \"Re-issue\" of Passport. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesChangeName": "Change of Name", "FaqsServicesChangeNameFirst": "My name has changed. Can I travel in my previous name? Otherwise how do I change the name in my Passport?", "FaqsServicesChangeNameFirst1": "It is not advisable to travel in your previous name. To change your name in the Passport, you have to apply for \"Re-issue\" of Passport. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesChangeNameSecond": "What documents are required when there is a change in surname on account of marriage/divorce?", "FaqsServicesChangeNameSecond1": "No additional document is required for change of surname of female application on account of marriage/divorce.", "FaqsServicesChangeNameSecond2": "To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesChangeNameThird": "There is a mistake in the spelling of my name in the Passport. What can I do?", "FaqsServicesChangeNameThird1": "Applicants are requested to take utmost care when applying online with the view to ensure that the Passports are delivered without any typographical errors since applicants have themselves fed the data. Also, every applicant is given opportunity to verify particulars at Counter-A of PSK/POPSK. However, if you find any mistake/error in the particulars printed in the Passport booklet as per the application form submitted, please return the Passport for necessary rectification at Regional Passport Office concerned. If the rectification is approved by the competent authority a new booklet with new Passport number would be issued. Any additional fees required to be paid would depend solely on merit of the case. In certain cases, applicant can be advised to apply for re-issue of Passport too.", "FaqsServicesChangeNameForth": "The Surname field is blank on my Passport. And my full name is written in the Given Name field. What is the process to add the surname to my Passport?", "FaqsServicesChangeNameForth1": "Applicants are requested to take utmost care when applying online with the view to ensure that the Passports are delivered without any typographical errors since applicants have themselves fed the data. Also, every applicant is given opportunity to verify particulars at Counter-A of PSK/POPSK. However, if you find any mistake/error in the particulars printed in the Passport booklet as per the application form submitted, please return the Passport for necessary rectification at Regional Passport Office concerned. If the rectification is approved by the competent authority a new booklet with new Passport number would be issued. Any additional fees required to be paid would depend solely on merit of the case. In certain cases, applicant can be advised to apply for re-issue of Passport too.", "FaqsServicesChangeDate": "Change of Date of Birth / Place of Birth", "FaqsServicesChangeDateFirst": "What is the process to change the date/place of birth in the Passport?", "FaqsServicesChangeDateFirst1": "To change the date/place of birth in the Passport, you have to apply for a \"Re-issue\" of Passport and get the specified change done in the personal particulars. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Required\" link on Home page. However, more documents may be sought by competent authority. Each case for change of date/place of birth would be examined and request may also be refused, if not found in order.", "FaqsServicesChangeDateSecond": "I want to get the DOB changed in the Passport since there is a typing error. What should I do?", "FaqsServicesChangeDateSecond1": "To change the date/place of birth in the Passport, you have to apply for a \"Re-issue\" of Passport and get the specified change done in the personal particulars. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Required\" link on Home page. However, more documents may be sought by competent authority. Each case for change of date/place of birth would be examined and request may also be refused, if not found in order.", "FaqsServicesChangeSpouse": "Change of Spouse's Name", "FaqsServicesChangeSpouseFirst": "What is the process to endorse spouse's name on my Passport?", "FaqsServicesChangeSpouseFirst1": "To endorse the spouse's name on your Passport, you have to apply for a 'Re-issue' of Passport and get the specified change done in personal particulars. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesChangeSpouseSecond": "My spouse is a foreign citizen. What document(s) do I need to submit along with my Passport application to include his/her name in my Passport?", "FaqsServicesChangeSpouseSecond1": "To endorse the spouse's name on your Passport, you have to apply for a 'Re-issue' of Passport and get the specified change done in personal particulars. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesChangeSpouseThird": "My spouse is a foreign citizen. So while applying for a Passport, do I need to add prefix/suffix with his/her name that denotes nationality of the belonging country?", "FaqsServicesChangeSpouseThird1": "While mentioning name of foreign spouse in the Passport application form, no prefix/suffix denoting nationality of the spouse should be added. Only the actual name of the spouse needs to be mentioned.", "FaqsServicesChangeSpouseForth": "What documents are required for deletion of spouse's name on account of divorce/separation?", "FaqsServicesChangeSpouseForth1": "To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesChangeAddress": "Change of Address", "FaqsServicesChangeAddressFirst": "How do I change the address on my Passport?", "FaqsServicesChangeAddressFirst1": "To change the address in the Passport, you have to apply for a \"Re-issue\" of Passport and get the specified change done in the personal particulars. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesDeletion": "Deletion of ECR", "FaqsServicesDeletionFirst": "My Passport was issued at Passport Office, Hyderabad. Presently, I am working at Chandigarh for the last one year. Can I apply for Non-ECR status at Chandigarh and what are the documents required?", "FaqsServicesDeletionFirst1": "To change ECR status, you have to apply for a \"Re-issue\" of Passport for deletion of ECR at PSK/POPSK for your choice. For this purpose, you need to submit the following documents:-", "FaqsServicesDeletionFirst1Point": "Original and self attested photocopy of your Passport.", "FaqsServicesDeletionFirst2": "To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesDeletionSecond": "My child has ECR status printed on his Passport? What should I do?", "FaqsServicesDeletionSecond1": "To change the ECR status printed on your child's Passport, you have to apply for a \"Re-issue\" of Passport and get the specified change done in personal particulars. All minor when issued Passport with validity of 5 years or till the age of 18 years are automatically given ECNR Passport. However, when validity is over 18 years a valid ECNR proof is required.", "FaqsServicesDeletionSecond2": "Please click here to check the Documents required for ECNR.", "FaqsServicesDeletionThird": "I'm eligible for Non-ECR (previously ECNR - Emigration Check Not Required), the same was stamped in my previous expired Passport. But there is no Non-ECR stamp in my reissued Passport. Am I covered under Non-ECR category?", "FaqsServicesDeletionThird1": "The practice of placing the Non-ECR (ECNR)/ECR stamp has been discontinued. Instead of placing stamp, only ECR status is printed on the top of the last page of the Passport. If nothing is printed on last page in this regard, it is a Non-ECR Passport.", "FaqsServicesChangeGender": "Change of Gender /parents name", "FaqsServicesChangeGenderFirst": "Can I apply for change in my gender or change in father's/mother's name in the Passport? What additional documents do I have to submit?", "FaqsServicesChangeGenderFirst1": "To change your gender or your father's/mother's name, you have to apply for a \"Re-issue\" of Passport and get the specified change done in personal particulars. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesChangeGenderFirst2": "Each case would be examined and request may also be refused, if not found in order.", "FaqsServicesIssuePCC": "Issue of Police Clearance Certificate (PCC)", "FaqsServicesIssuePCCFirst": "How do I apply for a Police clearance Certificate (PCC)in India and Indian Mission abroad?", "FaqsServicesIssuePCCFirst1": "For Police Clearance Certificate (PCC) you need to fill the Police Clearance Certificate (PCC) Application Form online after registering as PSP User (on PSP portal (www.Passportindia.gov.in) or Passport Seva mobile app (available on Android and iOS platforms)). The following documents are required: -", "FaqsServicesIssuePCCFirst1Point": "Passport in original with self-attested photocopy of its first two and last two pages, including ECR/Non-ECR page (previously ECNR) and the page of observation, if any, made by Passport Issuing Authority and validity extension page, if any, in respect of short validity Passport.", "FaqsServicesIssuePCCFirst2": "Please also note that the inherited personal particulars i.e. Given Name, Parents Name, Gender, DOB, POB printed in Passport and PCC should be same. For applicants whose details in current PCC Application form are different than the Passport held then they have to apply for re-issue of the Passport with changed/current particulars as provided in the PCC application form. However, change of address and addition of spouse name (due to marriage post issuance of Passport) is allowed. Relevant documents are required to submitted along with the application.", "FaqsServicesIssuePCCSecond": "In how much time will Police Clearance Certificate (PCC) be issued?", "FaqsServicesIssuePCCSecond1": "PCC is automatically dispatched to the address of applicant after receipt of clear Police Verification report.", "FaqsServicesIssuePCCThird": "What is the validity of Police Clearance Certificate (PCC)?", "FaqsServicesIssuePCCThird1": "There is no validity specified for PCC. PCC is not exactly a Passport Service. PCC is a requirement of foreign governments for grant of immigration/ work/residence/family visa/permit. Generally, it is considered valid for six months.", "FaqsServicesIssuePCCForth": "Can Police Clearance Certificate (PCC) be issued for more than one country through one application form?", "FaqsServicesIssuePCCForth1": "No, Police Clearance Certificate (PCC) can only be issued for one country through one application form.", "FaqsServicesIssuePCCFifth": "What is the age limit for getting the Police Clearance Certificate (PCC)?", "FaqsServicesIssuePCCFifth1": "There is no age limit specified for getting the Police Clearance Certificate.", "FaqsServicesIssuePCCSixth": "Are minor citizens required to apply for Police Clearance Certificate?", "FaqsServicesIssuePCCSixth1": "Police Clearance Certificate (PCC) can be issued to minors, if a foreign government asks for the same.", "FaqsServicesIssuePCCSeventh": "If applicant's details are different in current PCC Application form than the Passport held, what should the applicant do?", "FaqsServicesIssuePCCSeventh1": "The inherited personal particulars i.e. Given Name, Parents Name, Gender, DOB, POB printed in Passport and PCC should be same. For applicants whose details in current PCC Application form are different than the Passport held then they have to apply for re-issue of the Passport with changed/current particulars as provided in the PCC application form. However, change of address and addition of spouse name (due to marriage post issuance of Passport) is allowed. Relevant documents are required to submitted along with the application.", "FaqsServicesIssueDiplomatic": "Issue/ Re-issue of Diplomatic/Official Passport", "FaqsServicesIssueDiplomaticFirst": "I am preparing for official travel. How do I obtain my diplomatic or official?", "FaqsServicesIssueDiplomaticFirst1": "You need to fill the Diplomatic/Official Passport online form. Normally applications for diplomatic and official Passports are entertained only at the Consular, Passport and Visa (CPV) Division, Patiala House, New Delhi. However, you may also apply at the Passport Office attached to your present residential address (except in Delhi). Accordingly, please select CPV Division for submission at CPV Division, Delhi and RPO concerned for submission at RPO. Please submit the following documents along with the application form: -", "FaqsServicesIssueDiplomaticFirst1Point1": "For existing Ordinary Passport (if any): Proof / Certificate of Safe Custody done at your office. ", "FaqsServicesIssueDiplomaticFirst1Point2": "For existing Diplomatic/ Official Passport (i.e. in Re-Issue applications) : the original Diplomatic/Official Passport for cancellation. If the same is kept in the safe custody of the Ministry of External Affairs, the original surrender/safe custody certificate. If the same has been cancelled by Ministry of External Affairs, the original cancellation certificate. ", "FaqsServicesIssueDiplomaticFirst1Point3": "A copy of your Official Identity (ID) Card (or that of the Head of Office) ", "FaqsServicesIssueDiplomaticFirst1Point4": "A copy of Certificate issued by the Head of Office in the format enclosed within the new Diplomatic/Official Application Form available in the website ", "FaqsServicesIssueDiplomaticFirst1Point5": "The Official Request from Forwarding Officer in the format enclosed within the new Diplomatic/Official Application Form available in the website ", "FaqsServicesIssueDiplomaticFirst1Point6": "The Political/PMO Clearance Certificate, if applicable ", "FaqsServicesIssueDiplomaticFirst2": "If you are retiring in less than six months from the date of application, please give an undertaking from your office that you will surrender the Diplomatic/Official Passport to your office immediately after return from official assignment.", "FaqsServicesTatkaal": "Tatkaal Related", "FaqsServicesTatkaalFirst": "I am travelling very soon. How can I get a Passport urgently? OR have to travel to the UK next week on a company assignment. I don't have a Passport. Can I get a new Passport under the Tatkaal Scheme?", "FaqsServicesTatkaalFirst1": "You can apply under the Tatkaal scheme, if you are eligible (To view the complete list of Non-ECR categories and the documents to be submitted, please click on \"Documents Advisor\" link on Home page.) you have to pay the additional Tatkaal fee of Rs.2,500. If your age is 18 or above, you must submit three out of the thirteen documents from the List of Acceptable Documents. If your age is below 18 years, you must submit two out of the six documents from the List of Acceptable Documents. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesTatkaalSecond": "Can I apply for a Passport under the Tatkaal scheme?", "FaqsServicesTatkaalSecond1": "The final authority of the issuance of Passport under the Tatkaal scheme lies with the Passport Office. But, there is list of applicants who cannot apply for Passport under the Tatkaal scheme. To check the list of applicants who cannot apply under the Tatkaal scheme, please refer instruction booklet. Click Here to download Instruction Booklet.", "FaqsServicesTatkaalThird": "I have submitted my Passport under the normal procedure, but now I need my Passport urgently. Can I convert my application to a Tatkaal application?", "FaqsServicesTatkaalThird1": "Generally, change from Normal to Tatkaal is not allowed. However, you may visit Passport Office concerned with proof of urgency.", "FaqsServicesTatkaalForth": "Is Tatkaal Passport Process same as Normal Passport Process?", "FaqsServicesTatkaalForth1": "Under the Tatkaal scheme, an applicant needs to submit additional documents and additional fees along with his/her application form. Also, police verification will be done after the issuance of Passport. To check the list of additional documents, please click on \"Documents Required\" link on Home page and to check the fee structure, please click on \"Fee Calculator\" link on Home page.", "FaqsServicesEmigration": "Emigration Check Required (ECR) Related", "FaqsServicesEmigrationFirst": "I have a Passport with ECR status printed on it. What does this mean?", "FaqsServicesEmigrationFirst1": "Emigration clearance is required for employment in the following countries (18 in total): United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar, Oman, Kuwait, Bahrain, Malaysia, Libya, Jordan, Yemen, Sudan, South Sudan, Afghanistan, Indonesia, Syria, Lebanon, Thailand, and Iraq. ECR Passport holders taking up employment in the above-mentioned list of 18 countries require emigration clearance from the office of the Protector of Emigrants (POE) before leaving India; otherwise, they will be stopped from traveling at the port of exit. Please Click Here to download the instruction booklet. ECR Passport holders traveling abroad for a purpose other than employment, to any of the list of 18 countries, will be allowed to leave the country on production of valid Passport, valid visa and return ticket at the immigration counters of an international airport in India.", "FaqsServicesEmigrationSecond": "What are the categories eligible for Non-ECR status and what documents do they have to submit?", "FaqsServicesEmigrationSecond1": "To view the complete list of Non-ECR categories and the documents to be submitted, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesEmigrationThird": "I have ECR status in my Passport. Can I get it on the basis of my provisional matriculation or above certificate issued by the University/Board concerned?", "FaqsServicesEmigrationThird1": "You need to apply for Re-issue of Passport for deletion of ECR. You are entitled to Non-ECR status if you possess qualification of Matriculation or above from recognized Board/University. You can get Non-ECR status on the basis of provisional matriculation certificate if the mark sheets of all semesters/years of your course are available with you. To check the complete list of Non-ECR categories, please click on \"Documents Advisor\" link on Home page.", "FaqsServicesEmigrationForth": "I am a salaried person and income tax is deducted from salary. What are the documents I need to submit for Non-ECR status?", "FaqsServicesEmigrationForth1": "Following documents have to be submitted for Non-ECR (previously ECNR) status:", "FaqsServicesEmigrationForth1Point1": "Proof of assessment of income tax and actual payment of income tax for last one year; or ", "FaqsServicesEmigrationForth1Point2": "Income Tax returns statement (with income tax being paid by the applicant) for last one year that is stamped by income tax authorities and a copy of the PAN card. ", "FaqsServicesEmigrationForth2": "Please note that applicants submitting NIL income tax return statements are not eligible for ECNR. ", "FaqsServicesEmigrationForth3": "For complete list of documents to be submitted along with the application form, please click on \"Documents Required\" link on Home page. ", "FaqsServicesEmigrationFifth": "I have a Passport with ECR status. Is emigration clearance required if I want to visit a country other than the list of 18 countries mentioned in the instruction booklet?", "FaqsServicesEmigrationFifth1": "No, emigration clearance is not required, Emigration clearance is required for employment in the following countries (18 in total): United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar, Oman, Kuwait, Bahrain, Malaysia, Libya, Jordan, Yemen, Sudan, South Sudan, Afghanistan, Indonesia, Syria, Lebanon, Thailand, and Iraq. ECR Passport holders taking up employment in the above-mentioned list of 18 countries require emigration clearance from the office of the Protector of Emigrants (POE) before leaving India; otherwise, they will be stopped from traveling at the port of exit. Please Click Here to download the instruction booklet. ECR Passport holders traveling abroad for a purpose other than employment, to any of the list of 18 countries, will be allowed to leave the country on production of valid Passport, valid visa and return ticket at the immigration counters of an international airport in India.", "FaqsServicesEmigrationSixth": "I have a Passport with ECR status and have an employment visa on it. Do I require emigration clearance?", "FaqsServicesEmigrationSixth1": "Emigration clearance is required for employment in the following countries (18 in total): United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar, Oman, Kuwait, Bahrain, Malaysia, Libya, Jordan, Yemen, Sudan, South Sudan, Afghanistan, Indonesia, Syria, Lebanon, Thailand, and Iraq. ECR Passport holders taking up employment in the above-mentioned list of 18 countries require emigration clearance from the office of the Protector of Emigrants (POE) before leaving India; otherwise, they will be stopped from traveling at the port of exit. Please Click Here to download the instruction booklet. ECR Passport holders traveling abroad for a purpose other than employment, to any of the list of 18 countries, will be allowed to leave the country on production of valid Passport, valid visa and return ticket at the immigration counters of an international airport in India.", "FaqsServicesEmigrationSeventh": "I have ECR status printed on my Passport. I want to go to Malaysia urgently. What is the procedure I need to follow?", "FaqsServicesEmigrationSeventh1": "Emigration clearance is required for employment in the following countries (18 in total): United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar, Oman, Kuwait, Bahrain, Malaysia, Libya, Jordan, Yemen, Sudan, South Sudan, Afghanistan, Indonesia, Syria, Lebanon, Thailand, and Iraq. ECR Passport holders taking up employment in the above-mentioned list of 18 countries require emigration clearance from the office of the Protector of Emigrants (POE) before leaving India; otherwise, they will be stopped from traveling at the port of exit. Please Click Here to download the instruction booklet. ECR Passport holders traveling abroad for a purpose other than employment, to any of the list of 18 countries, will be allowed to leave the country on production of valid Passport, valid visa and return ticket at the immigration counters of an international airport in India.", "FaqsServicesOthers": "Other Service Related Queries", "FaqsServicesOthersFirst": "Can I apply for services at a Passport Office other than the Passport Office where my previous Passport was issued?", "FaqsServicesOthersFirst1": "An applicant can apply for Passport from anywhere in India. Applicants can choose the Passport Office (PO) and thus the desired Passport Seva Kendra (PSK)/ Post Office Passport Seva Kendra (POPSK) under the PO where they wish to submit their application irrespective of whether the present residential address specified in the application form lies within the jurisdiction of the selected PO or not. The Police Verification would be conducted at the address specified in the application form. The Passport will be printed and dispatched by the PO selected for application submission by the applicant to the present residential address printed on the Passport.", "FaqsServicesOthersSecond": "I shifted to Delhi 7 months back from Bangalore. I want to apply for a Passport. Can I apply for a Passport at Passport Office, Delhi? If so, please let me know the procedure.", "FaqsServicesOthersSecond1": "An applicant can apply for Passport from anywhere in India. Applicants can choose the Passport Office (PO) and thus the desired Passport Seva Kendra (PSK)/ Post Office Passport Seva Kendra (POPSK) under the PO where they wish to submit their application irrespective of whether the present residential address specified in the application form lies within the jurisdiction of the selected PO or not. The Police Verification would be conducted at the address specified in the application form. The Passport will be printed and dispatched by the PO selected for application submission by the applicant to the present residential address printed on the Passport.", "FaqsServicesOthersThird": "Can I obtain a new Passport if I am in USA on a visitor's visa?", "FaqsServicesOthersThird1": "Visitors from India on B1 /B2 visa who are not normally resident in USA are advised to hold Passports which are valid for the period of their visit. In such cases, where it becomes necessary due to unavoidable reasons, Passport would be reissued after clearance from the original Passport Issuing Authority.", "FaqsServicesOthersForth": "I had applied for a Passport last year but the same was not issued. I want to again apply for a Passport. Should I select \"Fresh Passport\" or \"Re-issue of Passport\" on the Passport Type page?", "FaqsServicesOthersForth1": "You have to apply for \"Fresh Passport\", if you were not issued Passport last time and have never held a Passport, however, if had earlier held a Passport, you have to apply for re-issue of Passport. Also, you need to provide the previous application details like passport number, place and date of issue, date of expiry and File number on the Previous Passport page of the online application form.", "FaqsServicesOthersFifth": "Which Services are available in Chatbot?", "FaqsServicesOthersFifth1": "Currently, Services such as Track Application Status, Document Advisor, Fee Calculator, Appointment Availability & FAQ can be accessed through Chatbot.", "FaqsServicesOthersSixth": "What is new in Passport Version 2.0 release?", "FaqsServicesOthersSixth1": "User Interface (Look & Feel) has been enhanced in Version 2.0", "FaqsServicesOthersSixth2": "Chatbot Functionality for quick help", "FaqsServicesOthersSixth3": "Lean User Registration", "FaqsServicesOthersSixth4": "Cloning of Information from Earlier filled forms", "FaqsServicesOthersSixth5": "Multiple Service Enabled Centers (PSK, POPSK's, Camps, RPO)", "FaqsSpecial": "Special Cases Of Minors Requiring Passports", "FaqsSpecialFirst": "Exclusion of father/mother name from Passport of minor in single parent custody ", "FaqsSpecialFirst1": "1. The online Passport application form now permits that an applicant may provide the name of father or mother or legal guardian, i.e., only one parent and not both. This would enable single parents to apply for Passports for their children and get Passport(s) issued where the name of either the father or the mother is not required to be printed at the request of the applicant.", "FaqsSpecialFirst2": "2. In case of minor children of unwed single parent, the name of father or mother is not to be mentioned in the Passport application and in the Passport. In case of unwed parents submitting Appendix-12, name of both the parents is to be mentioned in the application form and in the Passport.", "FaqsSpecialFirst3": "3. In case of minor children of married parents, the name of father/mother shall be furnished by the other single parent having the custody of the child, irrespective of the status of their marriage, such as, divorced, divorce pending, separated or deserted, with or without visitation rights to the estranged parent.", "FaqsSpecialSecond": "Divorce pending cases", "FaqsSpecialSecond1": "In case divorce is still pending before the Court, the applicant’s parent should furnish or obtain permission from the court to apply for a Passport for the child without the consent of the other parent of the child or provide declaration in form of Annexure-C with applicable reason. In pending divorce cases, where the single parent with child is already working/ staying abroad, the child requires a Passport for its continued stay abroad.", "FaqsSpecialThird": "Single divorced parent with exclusive custody of child without visitation rights for the other parent", "FaqsSpecialThird1": "Where the custody of the child has been given exclusively to either parent without any visitation rights to the other parent, the question of obtaining consent of the other parent would normally not arise. A certified copy of the court order has to be submitted with the application and Annexure ‘C’ signed by the single parent.", "FaqsSpecialForth": "Single separated parent", "FaqsSpecialForth1": "In case one married parent has terminated the relationship with the other parent without a formal divorce, declaration in the format of Annexure ‘C’ may be accepted from the parent having the custody of the child.", "FaqsSpecialFifth": "Child of unwed mother", "FaqsSpecialFifth1": "In case of an unwed mother, and where the father of the child is either known or unknown, for example a child born after a sexual assault, etc., the single unwed parent shall furnish a declaration in Annexure ‘C’ and ‘D’. The name of the father should be left blank.", "FaqsSpecialSixth": "Child born outside of wedlock", "FaqsSpecialSixth1": "In cases where the child is born outside of wedlock (including parents married to different persons), but with both the biological parents accepting parentage of the child, both the names of the biological parents can be entered in the child’s Passport, after obtaining a declaration in Annexure-D signed by both the parents. In the declaration, the parents should confirm their relationship and declare that the child was born out of their relationship but without the formal legal sanction of marriage", "FaqsSpecialSeventh": "Children of married parents, abandoned by other parent", "FaqsSpecialSeventh1": "In cases where: (i) the married parent who is an Indian citizen, claims that the father had no contact with the mother or the child after the birth of the child; or where (ii) the father has terminated the relationship with the mother and the child after conception/birth of the child, a declaration in Annexure ‘C’ shall be submitted by the parent with the custody of the child. Cases where a biological married/unmarried father who is an Indian citizen seeks Passport for his child claiming that the biological mother has abandoned the child, the procedure as applicable for single mother would apply mutatis mutandis.", "FaqsSpecialEighth": "Annexure ‘C’ and ‘D’: Their applicability and differentiation:", "FaqsSpecialEighth1": "1.Annexure 'C': This declaration is applicable in cases where for any reason whatsoever the married parent applying for Passport for the minor child is not able to obtain the consent of the other parent for obtaining Passport for the child. The reasons also include–wilful denial of consent by the estranged parent; desertion; absence of communication between the divorced/not divorced but separated parents, ex-parte divorce proceedings etc., but exclude cases where both the parents are involved in divorce proceedings in which case, the permission of the court or consent of both the parents in Annex ‘D’ is required.", "FaqsSpecialEighth2": "2. Annexure 'D': This is for all normal cases where both the parents have to sign Annexure 'D'. Both parents or either parent with Passports of both the parents shall be present at the time of issue of fresh Passport or reissue of Passport to the minor children or one parent with the Passports of both the parents. This Annexure is also applicable to a single parent who has got full custody of the child and without any visitation rights to other parent (judgement to be verified); seaman/sailor spouse who are unable to sign Annexure D; unmarried parents submitting an affidavit as per Appendix-12.", "FaqsSpecialNinth": "Inclusion of name of step-parent(s)", "FaqsSpecialNinthTitle": "Names of both the biological parents must be provided in case of children born out of wedlock.", "FaqsSpecialNinth1": "If an applicant whose biological parents have been divorced or one of the biological parents has expired and the biological mother/father (having the custody of the child) gets remarried, applies for Passport and wants to get the same issued with the name of the stepfather/step mother instead of biological father/mother, as the case may be, the request of such an applicant parent (in case the applicant is minor)/applicant for the issue of Passport with the name of step parent shall be accepted by the Passport Issuing Authority, subject to the submission of the following documents:", "FaqsSpecialNinth2": "(a) A self-declaration on a plain paper stating that he/she does not want to have biological father/mother’s name on his/her Passport and instead of that, the name of the step father/mother be mentioned against the column of father’s/mother’s name. The applicant also has to declare that in future if there is litigation, the entire onus to defend such a case will be on him/her.", "FaqsSpecialNinth3": "(b)At least two educational/public documents where the name of the step father/mother is mentioned against the father/mother’s name column.", "FaqsSpecialNinth4": "(c)Registered Marriage Certificate (of remarriage) of parent who is applying for minor.", "FaqsSpecialNinth5": "(d)Death certificate from the authority concerned in respect of the death of the biological father/ mother, if deceased.", "FaqsSpecialTenth": "Child who has stayed in a Child Care Home/Orphanage", "FaqsSpecialTenth1": "An orphan/ abandoned child/ applicant who has stayed in a Child Care Home/ Orphanage and is not having any proof of Date of Birth, may submit a declaration given by the Head of the Orphanage/ Child Care Home on the official letter head of the organization confirming the DOB of the applicant.", "FaqsSpecialEleventh": "CHILDREN BORN ABROAD – INDIAN PASSPORT ONLY IF NOT HOLDING FOREIGN PASSPORT", "FaqsSpecialEleventh1": "1. Children born to Indian citizen(s) outside India acquire Indian citizenship by descent as per section 4 of the Citizenship Act, 1955. Clarification has been received from MHA that the parents of a child who is born outside India and is eligible for Indian citizenship under Section 4(1) of the Citizenship Act, 1955, have to get the birth of the child registered in the Indian consulate under provisions of Section 4 of the Citizenship Act, 1955. After registration, such child becomes a citizen of India by descent.", "FaqsSpecialEleventh2": "2. The Mission shall insist on registration of birth of the children born abroad under Section 4(1) of the Citizenship Act, 1955 on the relevant MHA website. The birth of the baby shall also be registered by the Indian Mission/Post abroad within one year.", "FaqsWhere": "Where to apply?", "FaqsWherePSK": "Passport Seva Kendra (PSK)", "FaqsWherePSKFirst": "What is a Passport Seva Kendra (PSK)/ Post Office Passport Seva Kendra (POPSK)?", "FaqsWherePSKFirst1": "Passport Seva Kendras and Post Office Passport Seva Kendras are extended arms of Passport Offices and render front-end services related to Passport issuance. These Kendras cover functionalities from token issuance to granting of application for Passport issue/re-issue and other services.", "FaqsWherePO": "Passport Office (PO)", "FaqsWherePOFirst": "What is a Passport Office (PO)?", "FaqsWherePOFirst1": "Passport Offices (PO) are vested with the authority to issue Passports, besides revocation and impounding and exercise control over the PSK(s) under them. They handle all back-end functions required for processing all Passport applications. The POs are responsible for (i) printing (ii) lamination (iii) dispatch of Passports,(iv) liaison with MEA Hqs, state /UT admn and police, (v) PVR review, (vi) besides attending to (i) establishment matters, (ii) legal cases, (iii) RTI cases and (iv) financial matters.", "FaqsWherePOSecond": "What are the various locations where I can submit my application for obtaining a Passport?", "FaqsWherePOSecond1": "You can submit Passport Application Form Online.", "FaqsWherePOThird": "What are the various channels through which I can apply for Police Clearance Certificate (PCC)?", "FaqsWherePOThird1": "For Police Clearance Certificate (PCC) you need to fill the PCC Form online. For submitting your PCC application online, you need to register yourself as a user on the website(www.Passportindia.gov.in). To create your user account, please click on \"Register\" link on Home page.", "FaqsWherePOForth": "Where can I submit the diplomatic /official Passport application form?", "FaqsWherePOForth1": "Normally applications for diplomatic and official Passports are entertained only at the PSP Division, Patiala House, New Delhi. However, you may apply at the Passport Office having jurisdiction over your present residential address.", "FaqsWherePOFifth": "Can anyone else submit my Passport application on my behalf?", "FaqsWherePOFifth1": "Under the new system, it is mandatory for all applicants to be physically present at the Passport Seva Kendra (PSK) along with Application Print receipt and original documents after submitting application Online.", "FaqsWherePOSixth": "I want to add my spouse name on my Passport. Where can I apply for the same? OR I want to change my existing personal particulars in the Passport. Where can I apply for the same?", "FaqsWherePOSixth1": "If you want to add spouse name in your Passport or for change in personal particulars you need to apply online for re-issue of Passport to the concerned PSK.", "FaqsWherePOSeventh": "What are the key changes with respect to Passport application submission at District Passport Cells?", "FaqsWherePOSeventhFirst": "Only fresh Passport applications will now be accepted at District Passport Cells. Therefore, following cases will NOT be handled at District Passport Cells:", "FaqsWherePOSeventhFirst1": "Re-issue Case", "FaqsWherePOSeventhFirst2": "Tatkaal Case", "FaqsWherePOSeventhFirst3": "Complex Case Click here to view list of complex cases", "FaqsWherePOSeventhFirst4": "Miscellaneous services (e.g. Police Clearance Certificate (PCC), Background Verification for GEP)", "FaqsWhereOnline": "Online", "FaqsWhereOnlineFirst": "Can I apply online for re-issue of Passport?", "FaqsWhereOnlineFirst1": "Yes", "FaqsWhereOnlineSecond": "Can I apply for Police Clearance Certificate application online?", "FaqsWhereOnlineSecond1": "Yes", "FaqsWhereOnlineThird": "How can I apply for a Passport online? OR What are the things I need to take care of while applying for a Passport online? (Checklist)", "FaqsWhereOnlineThird1": "To apply online, you need to be a registered user. To apply for a Passport online , please click on \"Home\". You can also upload the documents required for applying the Passport. You should have the scanned copy of the documents.", "FaqsWhereOnlineForth": "What kinds of applications are handled at a Passport Office?", "FaqsWhereOnlineForthFirst": "Following types of applications are processed at a Passport Office (PO):", "FaqsWhereOnlineForthFirst1": "Special purpose Passports for visiting regions/countries like Israel/Taiwan", "FaqsWhereOnlineForthFirst2": "Diplomatic and Official Passports", "FaqsWhereOnlineForthFirst3": "Processing of District Passport Cell applications and cases sent by respective Passport Seva Kendra", "FaqsWhereOnlineForthFirst4": "Processing of complex cases escalated by Assistant Passport Officer at Passport Seva Kendra to Regional Passport Officer at Passport Office", "FaqsWhereOnlineFifth": "I want to apply for a fresh Passport. Can I apply for the Passport at a Passport Office as it is near to my place?", "FaqsWhereOnlineFifth1": "No, you cannot apply for a Passport at a Passport Office. You need to visit Passport Seva Kendra/ Post Office Passport Seva Kendra to submit your Passport application.", "FaqsApplication": "Application Form", "FaqsApplicationOverview": "Application Form Overview", "FaqsApplicationOverviewFirst": "What are the various Passport services and which form should be filled in?", "FaqsApplicationOverviewHead": "The various Passport services are:", "FaqsApplicationOverviewPoint1": "Issue of Fresh Passport: You can apply for fresh Passport if applying for the first time in the applied category. ", "FaqsApplicationOverviewPoint2": "Re-issue of Passport: You can apply for re-issue of Passport if you want another Passport in lieu of an existing Passport for any of the following reasons:", "FaqsApplicationOverviewPoint2Sub1": "Change in existing personal particulars. ", "FaqsApplicationOverviewPoint2Sub2": "Validity expired within 3 years or is due to expire within next 10 years.", "FaqsApplicationOverviewPoint2Sub3": "Validity expired more than 3 years ago. ", "FaqsApplicationOverviewPoint2Sub4": "Exhaustion of pages. ", "FaqsApplicationOverviewPoint2Sub5": "Damaged Passport. ", "FaqsApplicationOverviewPoint2Sub6": "Lost Passport. ", "FaqsApplicationOverviewPoint3": "The applicant must apply under fresh category, in case they did not hold previously any Ordinary Passport, even if they currently hold Official/Diplomatic Passport. ", "FaqsApplicationOverviewPoint4": "The applicants for Official/Diplomatic Passport must apply under fresh category in case they did not hold previously any Official/Diplomatic Passport, even if they currently hold Ordinary Passport. ", "FaqsApplicationOverviewPoint5": "Miscellaneous Service: ", "FaqsApplicationOverviewPoint5Sub1": "Issue of Police Clearance Certificate (PCC) ", "FaqsApplicationOverviewPoint5Sub2": "Background Verification for Global Entry Program (GEP): To conduct background verification for Indian citizens enrolled with the U.S. Customs and Border Protection (CBP) Global Entry Program (GEP).Refer link (https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/international-arrangements/global-entry-indian-citizens) for details ", "FaqsApplicationOverviewPoint5Sub3": "Surrender Certificate: Issued to applicants surrendering their Passport at the Passport Offices for renunciation of Indian citizenship and acquiring foreign nationality. ", "FaqsApplicationOverviewPoint5Sub4": "Line of Control (LoC permits): LoC Permits are issued by Passport Offices at Jammu and Srinagar to those residents of UTs of Jammu & Kashmir and Ladakh who want to visit their relatives living across the Line of Control (LoC) for valid reasons. ", "FaqsApplicationOverviewPoint5Sub5": "Certificate of Identity: Certificate of Identity is issued to Stateless persons, including Tibetan refugees residing in India. ", "FaqsApplicationMain": "Main Application Form", "FaqsApplicationMainFirst": "The Surname field is blank on my Passport. And my full name is written in the Given Name field. Could anybody tell the process to add the surname to my Passport?", "FaqsApplicationMainFirst1": "Applicants are requested to take utmost care when applying online with the view to ensure that the Passports are delivered without any typographical errors since applicants have themselves fed the data. Also, every applicant is given opportunity to verify particulars at Counter-A of Passport Seva Kendra (PSK)/Post Office Passport Seva Kendra (POPSK).", "FaqsApplicationMainFirst2": "However, if you find any mistake/error in the particulars printed in the Passport booklet as per the application form submitted, please return the Passport for necessary rectification at Regional Passport Office concerned. If the rectification is approved by the competent authority a new booklet with new Passport number would be issued. Any additional fees required to be paid would depend solely on merit of the case. In certain cases, applicant can be advised to apply for re-issue of Passport too.", "FaqsApplicationPolice": "Police Clearance Certificate (PCC) Form", "FaqsApplicationPoliceFirst": "Can Police Clearance Certificate be issued for more than one country through one application form?", "FaqsApplicationPoliceFirst1": "No, Police Clearance Certificate (PCC) can only be issued for one country through one application form.", "FaqsApplicationBackground": "Background Verification for U.S. Customs and Border Protection GEP Related", "FaqsApplicationBackgroundFirst": "What is Global Entry Program (GEP)?", "FaqsApplicationBackgroundFirst1": "GEP is a U.S. Customs and Border Protection (CBP) Trusted Traveller Program that allows expedited clearance for pre-approved, low-risk travellers upon arrival in the United States through dedicated lanes and kiosks. Citizens of India are eligible for Global Entry. Refer link for details on U.S. CBP GEP program.", "FaqsApplicationBackgroundSecond": "What is Background verification for GEP? In which case I need to apply for this?", "FaqsApplicationBackgroundSecond1": "Background verification for GEP is a miscellaneous service provided via Passport Seva System to conduct vetting of the Passport and Police/Criminality check for Indian Citizens willing to enrol for U.S. CBP Global Entry Program (GEP).", "FaqsApplicationBackgroundSecond2": "If you have applied for U.S. Customs and Border Protection (CBP) GEP, you will have to apply for background verification for GEP via Passport Seva System to obtain clearance from Regional Passport Office of your choice. Online form filling feature for background verification for GEP is available on Passport Seva Portal.", "FaqsApplicationBackgroundThird": "How do I apply for a Background Verification for GEP?", "FaqsApplicationBackgroundThird1": "After applying for GEP by submitting an application through CBP's Global Online Enrollment System (GOES) you will need to apply for \"Background Verification for GEP\" after logging into Passport Seva Portal (www.Passportindia.gov.in). You will need your GOES ID to apply for GEP background verification. Please note that only one Background Verification application can be submitted at PSK/PBO against a GOES ID. Refer Steps to Apply for Background Verification of GEP.", "FaqsApplicationBackgroundForth": "Do I need to visit PSK to submit my Background Verification for GEP application?", "FaqsApplicationBackgroundForth1": "Yes, you will be required to schedule an appointment and visit PSK for submission of your application. Refer Steps to Apply for Background Verification of GEP", "FaqsApplicationBackgroundFifth": "What documents do I need to carry during my visit to PSK for submitting my Background Verification for GEP application?", "FaqsApplicationBackgroundFifth1": "You will be required to carry following documents:", "FaqsApplicationBackgroundFifth1Point1": "Passport in original with self-attested photocopy of its first two and last two pages, including ECR/Non-ECR page (previously ECNR) and the page of observation , if any , made by Passport Issuing Authority and validity extension page, if any, in respect of short validity Passport.", "FaqsApplicationBackgroundFifth1Point2": "Proof of Present Address (if address is different from the one mentioned on Passport).", "FaqsApplicationBackgroundFifth1Point3": "PAN Card.", "FaqsApplicationBackgroundSixth": "I have submitted by Background Verification for GEP application at PSK/RPO. How will I know the status of my Background Verification for GES application?", "FaqsApplicationBackgroundSixth1": "The GEP background verification process is internal arrangement between US CBP and PSP Division, MEA. The status of background verification is not disclosed to the applicant due to security concerns. Applicants may directly approach to US, CBP for their application status. ", "FaqsApplicationDiplomatic": "Diplomatic/Official Form", "FaqsApplicationDiplomaticFirst": "Is it necessary to paste the photograph in the printed copy of online filled Diplomatic/Official Passport Application Form? If yes, what should be the specifications of the photograph?", "FaqsApplicationDiplomaticFirst1": "Yes, all applicants need to carry two coloured photographs (size 4.5 x 3.5 cm) with white background. Applicants should affix photographs on the printed copy of the online filled application form.", "FaqsApplicationDiplomaticFirst1Point1": "First photograph needs to be affixed on the first page of the application form without any signature/stamp. ", "FaqsApplicationDiplomaticFirst1Point2": "Second photograph needs to be affixed on the third page of the application form, and then stamped across with office stamp and signature of the Head of Office. ", "FaqsApplicationDocuments": "Documents to be attached with the application form", "FaqsApplicationDocumentsFirst": "Do I need to provide original documents or will certified copies or extract be enough?", "FaqsApplicationDocumentsFirst1": "Applicants are required to attach self -attested photocopies of all the required documents with the application form at PSK/POPSK. Original documents must be produced at the counter during your application processing at PSK/POPSK; which will be returned after verification.", "FaqsApplicationDocumentsSecond": "Is Identity Certificate mandatory for Government/Public Sector/Statutory body employees? OR Can a government employee apply as an ordinary citizen without submitting the additional documents?", "FaqsApplicationDocumentsSecond1": "For issuance of a Passport, Government/Public Sector/Statutory body employees need to submit either Identity Certificate in original as per Annexure \"A\" or No Objection Certificate (NOC) as per Annexure \"G\" or Prior Intimation Letter (PI) as per Annexure \"H\" as an additional document along with the application form. If he/she submits Annexure \"A\", Passport will be issued without police verification and if he/she submits Annexure \"G\", Passport will be issued on post police verification basis and if he/she submits Annexure \"H\", Passport will be issued on pre police verification basis.", "FaqsApplicationDocumentsThird": "In what cases Annexure A,G and H have to be submitted and is it mandatory to submit these documents?", "FaqsApplicationDocumentsThird1": "For issuance of a Passport, Government/Public Sector/Statutory body employees need to submit either Identity Certificate in original as per Annexure \"A\" or No Objection Certificate (NOC) as per Annexure \"G\" or Prior Intimation Letter (PI) as per Annexure \"H\" as an additional document along with the application form. If he/she submits Annexure \"A\", Passport will be issued without police verification and if he/she submits Annexure \"G\", Passport will be issued on post police verification basis and if he/she submits Annexure \"H\", Passport will be issued on pre police verification basis.", "FaqsApplicationDocumentsForth": "I am working in a private bank. ? Am I required to furnish my Identity Certificate?", "FaqsApplicationDocumentsForth1": "No, only Government/Public Sector/Statutory body employees need to submit their Identity Certificate.", "FaqsApplicationDocumentsFifth": "If a government employee wants to apply for major change in name in Passport, is advertisement/declaration/announcement in a leading newspaper required to be submitted?", "FaqsApplicationDocumentsFifth1": "If Government/Public Sector/Statutory body employee wants to go for major change in name, then he/she has to submit the following additional documents:", "FaqsApplicationDocumentsFifth1Point1": "Gazette Notification changing name in applicant's department. ", "FaqsApplicationDocumentsFifth1Point2": "Fresh ID Certificate in changed name. ", "FaqsApplicationDocumentsSixth": "Can dependents of Government/Public Sector/Statutory body employees apply for the Passport in the normal process without submitting any affidavits?", "FaqsApplicationDocumentsSixth1": "Dependent family members of Government/Public Sector/Statutory body employees can be issued Passport (validity of Passport for minor dependent restricted to the age of 18 years) without police verification, if they submit “Identity Certificate” in original as per Annexure “A” (of dependent) as an additional document. Otherwise, Passport would be issued to them on pre police verification basis, or post police verification basis – if they apply under Tatkaal scheme with required documents.", "FaqsApplicationDocumentsSeventh": "Is it mandatory to submit Birth Certificate for applicants who are born on or after 26.01.1989?", "FaqsApplicationDocumentsSeventh1": "No, please click here to see the list of acceptable documents as proof of Date of Birth", "FaqsApplicationDocumentsEighth": "Do I need to submit a Birth Certificate for re-issue of a Passport?", "FaqsApplicationDocumentsEighth1": "Please refer to “Document Advisor” on Home page.", "FaqsApplicationDocumentsNinth": "I am a salaried person and Income tax is deducted from salary. What are the documents I need to submit for Non-ECR status?", "FaqsApplicationDocumentsNinth1": "Following documents have to be submitted for Non-ECR (previously ECNR) status: ", "FaqsApplicationDocumentsNinth1Point1": "Proof of assessment of income tax and actual payment of income tax for last one year; or ", "FaqsApplicationDocumentsNinth1Point2": "Income Tax returns statement (with income tax being paid by the applicant) for last one year that is stamped by income tax authorities and a copy of the PAN card. ", "FaqsApplicationDocumentsNinth2": "Please note that applicants submitting NIL income tax return statements are not eligible for ECNR. ", "FaqsApplicationDocumentsNinth3": "For complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page. ", "FaqsApplicationDocumentsTenth": "What documents are required when there is a change in surname on account of marriage/divorce?", "FaqsApplicationDocumentsTenth1": "No additional document is required for change of surname of female application on account of marriage/divorce. ", "FaqsApplicationDocumentsTenth2": "To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page. ", "FaqsApplicationDocumentsEleventh": "What documents have to be submitted for applicants who are unable to provide the prescribed marriage certificate or joint affidavit due to marital discord or separation and are applying for fresh Passport?", "FaqsApplicationDocumentsEleventh1": "Married applicants would not be required to provide any marriage certificate or joint affidavit.", "FaqsApplicationDocumentsTwelveth": "What are the requirements /documents needed for getting the date of birth/place of birth changed in my Passport?", "FaqsApplicationDocumentsTwelveth1": "To change the date/place of birth in the Passport, you have to apply for a “Re–issue” of Passport and get the specified change done in the personal particulars. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page", "FaqsApplicationDocumentsTwelveth2": "However, more documents may be sought by competent authority. Each case for change of date/place of birth would be examined and request may also be refused, if not found in order. ", "FaqsApplicationDocumentsThirteenth": "I want to change address on my Passport. What documents should I submit along with the application form?", "FaqsApplicationDocumentsThirteenth1": "You need to submit the following documents: ", "FaqsApplicationDocumentsThirteenth1Point1": "Old Passport in original with self-attested photocopy of its first two and last two pages, including ECR/Non-ECR page (previously ECNR), the page of observation (if any) made by Passport Issuing Authority and validity extension page, if any, in respect of short validity Passport. ", "FaqsApplicationDocumentsThirteenth2": "Proof of present address. Please click here to see the list of acceptable documents as proof of address.", "FaqsApplicationDocumentsForteenth": "Can I apply for change in my gender or change in father's/mother's name in the Passport? What additional documents do I have to submit?", "FaqsApplicationDocumentsForteenth1": "To change your gender or your father's/mother's name, you have to apply for a \"Re-issue\" of Passport and get the specified change done in personal particulars. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Advisor\" link on Home page.", "FaqsApplicationDocumentsForteenth1Point1": "Each case would be examined and request may also be refused, if not found in order.", "FaqsApplicationDocumentsFifteenth": "In case of Christians, Muslims and Parsis, will marriage certificate issued by Qazi/Church be accepted as a valid proof for marriage certificate?", "FaqsApplicationDocumentsFifteenth1": "Married applicants would not be required to provide any marriage certificate.", "FaqsApplicationDocumentsSixteenth": "I am a self employed person and have recently shifted to Bangalore from Delhi. I want to apply for a Passport on Tatkaal basis, but I don't have any address proof. What should I do?", "FaqsApplicationDocumentsSixteenth1": "It is mandatory to submit proof of address to apply for a Passport. Please click here to see the list of acceptable documents as proof of address.", "FaqsApplicationDocumentsSeventeenth": "Can I use Passbook/statement of banks as a proof of address?", "FaqsApplicationDocumentsSeventeenth1": "Bank statement will not be accepted as proof of address, however, the photo passbook of running bank account is acceptable as proof of address. Click here to view the list of banks passbook is acceptable as proof of address.", "FaqsApplicationDocumentsEighteenth": "I have printed my online form and have found a mistake. How can I correct it?", "FaqsApplicationDocumentsEighteenth1": "At the Passport Seva Kendra (PSK)/Post Office Passport Seva Kendra (POPSK) please ask the Citizen Service Executive (CSE) i.e. at Counter-A to make the required changes in the application form.", "FaqsFee": "Fee Payment", "FaqsFeeFirst": "What is the fee for applying for a Passport?", "FaqsFeeFirst1": "To know the fee details for ordinary Passports, please click the \"Fee Calculator\" link on the Home page. No fee is required for Diplomatic/Official Passports.", "FaqsFeeSecond": "How can I make the payment? What are the accepted methods of payment?", "FaqsFeeSecond1": "Online Payment has been made mandatory for booking appointments at all PSKs/ POPSKs. ", "FaqsFeeSecond2": "Online Payment can be made using any one of the following modes: ", "FaqsFeeSecond2Point1": "Credit/Debit Card (MasterCard, Visa and RuPay)", "FAQSUpi": "UPI", "FaqsFeeSecond2Point2": "Internet Banking (State Bank of India(SBI) and Other Banks) ", "FaqsFeeSecond2Point3": "SBI Bank Challan ", "FaqsFeeSecond2Point4": "SBI Wallet Payment ", "FaqsFeeSecond3": "Note: Applicants applying under Tatkaal need to pay, entire fee as applicable under Tatkaal Category while making Online Payment.", "FaqsFeeThird": "How much do I have to pay for Police Clearance Certificate (PCC)?", "FaqsFeeThird1": "The fee to be paid for Police Clearance Certificate (PCC) is Rs.750/-.", "FaqsFeeForth1Old": "The fee to be paid for Background Verification for GEP is Rs.500/-.", "FaqsFeeThird1Old": "The fee to be paid for Police Clearance Certificate (PCC) is Rs.500/-.", "FaqsFeeForth": "What is the fee to be paid for Background Verification for GEP?", "FaqsFeeForth1": "The fee to be paid for Background Verification for GEP is Rs.750/-.", "FaqsFeeFifth": "Can I transfer my paid fee from one Application Reference Number (ARN) to another ARN?", "FaqsFeeFifth1": "The fee once paid cannot be transferred from one ARN to another ARN.", "FaqsFeeSixth": "What if I do not have a SBI Bank account?", "FaqsFeeSixth1": "If you are not a SBI Bank account holder, you can continue to make payment online using the Credit/Debit Card/UPI of other banks.", "FaqsFeeSeventh": "What if multiple payments are done for making Passport fee payments?", "FaqsFeeSeventh1": "Refund of excess payment will be made by the concerned RPO.", "FaqsFeeEighth": "What is the validity of fee?", "FaqsFeeEighth1": "Payment will be valid for one year from the date payment has been made. If you have booked appointment then the validity of fee will be one year from first appointment date.", "FaqsFeeNinth": "Should I carry the online Application (ARN) receipt while visiting to PSK/ POPSK at the time of appointment?", "FaqsFeeNinth1": "No. Carrying printout of Application Receipt is no longer required. An SMS with your appointment details is also accepted as proof of appointment during your visit to Passport Seva Kendra (PSK)/ Post Office Passport Seva Kendra (POPSK)/ Passport Office (PO). ", "FaqsFeeNinth2": "Note: If you want to print the Application receipt click the \"Print Application Receipt\" link containing Application Reference Number (ARN)/Appointment Number. ", "FaqsFeeOnline": "Online Payment", "FaqsFeeOnlineFirst": "Which payment gateway is used for Online Payment?", "FaqsFeeOnlineFirst1": "SBI gateway is being used for Online Payment.", "FaqsFeeOnlineSecond": "If online payment has been made but appointment has not been booked?", "FaqsFeeOnlineSecond1": "Appointment can be booked by clicking the \"Schedule Appointment\" link after successful fee payment. You can check fee payment status by using the link \"Track Payment Status\".", "FaqsFeeOnlineThird": "How can I use online payment option while booking appointment for Tatkal Passport?", "FaqsFeeOnlineThird1": "If you are applying under Tatkaal, you need to pay the entire fee as applicable under Tatkaal Category while making Online Payment.", "FaqsFeeOnlineThird2": "Note: Please refer to the \"Fee calculator\" link on the Passport Seva website to know the fee applicable to you. ", "FaqsFeeOnlineForth": "Can I change the scheduled date of appointment once the payment is done through online?", "FaqsFeeOnlineForth1": "Once an appointment at Passport Seva Kendra is confirmed, it can be rescheduled only two times within a year of the first appointment date. For Tatkaal appointments with effective from 01st April, 2023 only one reschedule of appointment will be allowed within a year of the first appointment date. For Police Clearance Certificate (PCC), only single appointment will be allowed within a year of the first appointment date.", "FaqsFeeOnlineFifth": "How much charge/amount do I need to pay while paying through e-Mode payment option?", "FaqsFeeOnlineFifth1": "For Debit/Credit cards, bank will charge 1.5%+service tax. Any change in the charges will be notified accordingly. However, there are no charges levied for using SBI internet banking. All relevant charges are available on the payment screen.", "FaqsFeeOnlineSixth": "What if I get an error after reaching payment gateway?", "FaqsFeeOnlineSixth1": "In this case bank website may be down, so please try after sometime.", "FaqsFeeOnlineSeventh": "What should I do if amount is deducted but PSP Portal displays the Payment Status as \"Pending\"?", "FaqsFeeOnlineSeventh1": "You may reconfirm the payment status on the next working day using the \"Track Payment Status\" link on the \"Applicant Home\" screen. Post payment confirmation, you can proceed with appointment booking using the \"Schedule Appointment\" link on the \"Applicant Home\" screen.", "FaqsFeeOnlineEighth": "What should I do if amount is deducted from my Net Banking Account/ Credit Card/ Debit Card but PSP Portal displays the Payment Status as \"Failed\"?", "FaqsFeeOnlineEighth1": "In case the payment status is \"Failed\" and the amount gets deducted, the deducted amount will be refunded by SBI to applicant's BANK within seven working days. Thereafter, the applicant need to follow up with their BANK for amount to be credited into his/her account. ", "FaqsFeeOnlineEighth2": "If the amount is not refunded please send an e-mail to the Service/ Helpdesk Id: customercare.00691@sbi.co.in or call at Service/ Helpdesk Phone No.: 011-41561114 (between 10:00 AM and 5:00 PM) providing the relevant details such as Application Reference Number, Transaction Id, Payment Amount and Transaction Date. ", "FaqsFeeOnlineNinth": "How do I make Credit/Debit Card, internet banking payment for Passport Seva Project?", "FaqsFeeOnlineNinth1": "SBI Payment Gateway (For VISA, MASTERCARD and RuPay credit/debit cards), direct debit option (Internet Banking) of SBI, UPI are available to pay fee online for Passport.", "FaqsFeeOnlineTenth": "How does SBI internet banking work?", "FaqsFeeOnlineTenth1": "When you choose to make a payment through the Net Banking option, the payment gateway is directed to the State Bank of India (SBI) Net Banking page, where you need to enter your Net Banking ID and Password to complete the transaction.", "FaqsPassword": "Password Management", "FaqsPasswordFirst": "I have forgotten my account password, and my account has been locked due to incorrect login attempts. How can I unlock my account and reset the password?", "FaqsPasswordFirstHead": "Please perform the below mentioned steps to unlock your account and reset the password:", "FaqsPasswordFirstHeadFirst": "Click the 'Login' link on the Passport Seva Online Portal Home Page (URL: www.Passportindia.gov.in), and then click the 'Having Trouble Logging in?' link.", "FaqsPasswordFirstHeadSecond": "Enter 'Login Id', then select an option from one of the below lists:", "FaqsPasswordFirstHeadSecond1": "Use my Hint Question: Will prompt you to enter answer for the 'Hint Question' that you have entered while creating the Passport Seva account. Once the correct answer is provided, you will be prompted to enter a new password of your choice.", "FaqsPasswordFirstHeadSecond2": "Send a message to my registered e-mail Id: An OTP is sent to the registered e-mail Id, which must be entered on the portal along with the new password and confirmation to reset the password.", "FaqsPasswordFirstHeadSecond3": "Send a message to my registered mobile number: An OTP is sent to the registered mobile number, which must be entered on the portal along with the new password and confirmation to reset the password.", "FaqsPasswordSecond": "I cannot remember my login Id and Date of Birth. On attempting to unlock the account, the error 'Login Id and Date of Birth do not match' displays. How can I retrieve my account information?", "FaqsPasswordSecond1": "An intimation e-mail must have been received by you on creation of Passport Seva account that contains your user Id and Date of Birth. You may check the same e-mail and retrieve your user Id and Date of Birth. Alternatively, you may create a new account, if you are not able to recall/retrieve your user Id.", "FaqsPasswordThird": "I am unable to login to my account. On attempting to unlock the account through the 'Use my Hint Question' option, the error 'Hint question and answer do not match. Re-enter details.' displays. How can I retrieve my account information?", "FaqsPasswordThird1": "The 'Hint Question' appearing on using the 'Use my Hint Question' option, is the one that you have selected on creating your Passport Seva account. The Hint Question's answer is case-sensitive and you need to enter it in the manner as it was entered while creating the account.", "FaqsPasswordForth": "How can I reset my password, if I have forgotten my Hint Answer?", "FaqsPasswordForth1": "You can also reset your password by selecting the 'Send a message to my registered e-mail Id' option available on the 'Having trouble logging in?' screen.", "FaqsPasswordFifth": "I did not receive the e-mail after selecting the 'Send a message to my registered e-mail Id' option available on the 'Having trouble logging in?' screen while resetting the password. How to proceed further?", "FaqsPasswordFifth1": "Please check if there is any e-mail from Passport Seva in the Spam folder of your e-mail account. In case you do not receive any e-mail within two hours of your previous attempt, please follow the password reset process again.", "FaqsPasswordSixth": "The link provided in the received Password Reset e-mail is not working. What should I do?", "FaqsPasswordSixth1": "The link sent in the Password Reset e-mail expires after two hours from the time when the request was raised. Please follow the password reset procedure again to receive a new link in e-mail.", "FaqsPasswordSeventh": "Can I modify the details that were provided during account creation/ User Registration Process?", "FaqsPasswordSeventh1": "You may login with your account and select \"Modify Profile\" link to change any of the following details: Given Name, Surname, Date of Birth, e-mail address, Hint question and answer.", "FaqsPasswordSeventh2": "Please note that the \"Passport Office\" name provided during account creation/ User Registration Process cannot be changed using \"Modify Profile\". To change the Passport office details you have to re-register yourself on the website.", "FaqsPolice": "Police Verification", "FaqsPoliceOverview": "Police Verification Overview", "FaqsPoliceOverviewFirst": "I applied for my Passport 6 months ago and the police verification is still pending? What should I do?", "FaqsPoliceOverviewFirst1": "If you have not received your Passport, please visit the Passport Office (PO) concerned.", "FaqsPoliceOverviewSecond": "Why is Police Verification required for issuance of Passport?", "FaqsPoliceOverviewSecond1": "Passport is an extremely important and valuable document. In order to ensure it does not go to the wrong hands, police verification is required to ascertain details furnished by applicant.", "FaqsPoliceOverviewThird": "What are various Police Verification modes?", "FaqsPoliceOverviewThird1": "There are 2 modes of police verification: ", "FaqsPoliceOverviewThird1Point1": "Police Verification is required on a Post-Passport Issuance basis. ", "FaqsPoliceOverviewThird1Point2": "Police Verification is required on Pre-Passport Issuance basis", "FaqsPoliceOverviewThird2": "Depending upon whether an application is for issue of fresh Passport or re-issue of Passport, Passport Office (PO) shall decide whether Police Verification is required. In most cases, pre-police verification would be required. An exception is made in cases pertaining to Government servants who are required to submit 'Identity Certificate' as per Annexure 'A' or 'No Objection Certificate' as per Annexure 'G' and in processing of Tatkaal application. ", "FaqsPoliceOverviewForth": "How much time does it take to process a Passport application where Police Verification Mode is Pre/Post/No?", "FaqsPoliceOverviewForth1": "Please refer to citizen charter in the following link", "FaqsPoliceMinor": "Minor", "FaqsPoliceMinorFirst": "I want to apply for a Passport for my one year old baby. Would Police Verification be done in his/her case also? OR I am a minor and wish to apply for a Passport. What documents do I need to submit to avoid delay due to Police Verification?", "FaqsPoliceMinorFirst1": "Generally, no PV is required in case of minor children up to the age of 18 years (validity of Passport limited to 5 years) whose either or both parents hold a valid Passport and the name of either parent is mentioned in his/her spouse′s Passport along with the consent of both parents is available in the form of Annexure-D. Children between 15-18 years have an option to apply for 10 years validity Passport on pre-PV basis. However, final decision on PV mode rests with Passport Office.", "FaqsPoliceMinorSecond": "If parents have Passport with adverse Police Verification Report or they have a criminal background, can Passport be issued to minor on urgent basis?", "FaqsPoliceMinorSecond1": "In such cases, minors can be issued Passport under the Tatkaal scheme subject to approval of competent authority.", "FaqsPoliceMinorThird": "If a minor (age 14) is applying for a Passport and his parents (who held a valid Passport) have expired but they had Passport. Can he/she submit his/her deceased parent's Passport copy and death certificate to avail NO Police verification?", "FaqsPoliceMinorThird1": "No, in such cases the applicant is not required to submit the deceased parent's Passport copy and death certificate. Following documents have to be submitted: ", "FaqsPoliceMinorThird1Point1": "Proof of DOB ", "FaqsPoliceMinorThird1Point2": "Proof of Present Address (Of legal Guardian) ", "FaqsPoliceMinorThird1Point3": "A Declaration affirming the particulars furnished in the application about the minor child as per: Annexure \"C\" (signed by legal guardian) ", "FaqsPoliceMinorThird1Point4": "Attested photocopy of Passport, if any, of the legal guardian ", "FaqsPoliceSenior": "Senior Citizen", "FaqsPoliceSeniorFirst": "I am 65 years of age and want to travel abroad to visit my children. What documents do I need to submit to escape Police Verification?", "FaqsPoliceSeniorFirst1": "Passport cannot be issued without police verification in your case. But if you apply under the Tatkaal scheme with required documents, you can be issued a Passport on post police verification basis.", "FaqsPoliceEmployees": "Employees of Government/PSU/Statutory Body", "FaqsPoliceEmployeesFirst": "Is Police Verification done for Government/Public Sector/Statutory body employees?", "FaqsPoliceEmployeesFirst1": "Government/Public Sector/Statutory body employees can be issued Passport without police verification, if they submit Identity Certificate in original as per Annexure \"A\" as an additional document along with the application form. They can be issued a Passport on post police verification basis, if they submit No Objection Certificate (NOC) (as per Annexure \"G\") and on pre-police verification basis, if they submit Prior Intimation Letter (PI) as per Annexure \"H\" as an additional document along with the application form.", "FaqsPoliceOwner": "Owner, Partners and Directors of Companies which are members of CII, FICCI and ASSOCHAM", "FaqsPoliceOwnerFirst": "I am an active member of FICCI. What documents do I need to submit to escape Police Verification?", "FaqsPoliceOwnerFirst1": "Passport cannot be issued without police verification in your case. But if you apply under the Tatkaal scheme with required documents, you can be issued a Passport on post police verification basis.", "FaqsPoliceRetired": "Retired Government Officials", "FaqsPoliceRetiredFirst": "I am a Retired Government official. Can I be issued a Passport without Police Verification?", "FaqsPoliceRetiredFirst1": "You cannot obtain a Passport without police verification. But, if you apply under the Tatkaal scheme with required documents, Passport can be issued on Post police verification basis (i.e. police verification would be done after the issuance of Passport).", "FaqsPoliceResidents": "Residents of J&K", "FaqsPoliceResidentsFirst": "I belong to Jammu & Kashmir and am currently studying in Delhi for past two years. I want to apply for my Passport. Will the police verification be done at my Permanent address in J&K as well?", "FaqsPoliceResidentsFirst1": "Police verification will be done at both permanent and present address.", "FaqsPoliceResidentsNagaland": "Residents of Nagaland", "FaqsPoliceResidentsNagalandFirst": "I am a resident of Nagaland. Can I be issued a Passport without Police Verification?", "FaqsPoliceResidentsNagalandFirst1": "Police Verification will be done before issuance of Passport.", "FaqsPoliceDiplomatic": "Applicants having Diplomatic/Official Passport and applying for ordinary Passport while in service", "FaqsPoliceDiplomaticFirst": "Will Police Verification be done for the applicant having Diplomatic/Official Passport and applying for ordinary Passport while in service?", "FaqsPoliceDiplomaticFirst1": "In the given case, Government/Public Sector/Statutory body employees can be issued Passport without police verification (PV), if they submit Identity Certificate in original as per Annexure \"A\" as an additional document along with the application form. They can be issued a Passport on post-Police Verification (PV) basis, if they submit No Objection Certificate (NOC) (as per Annexure \"G\") and on pre police verification basis, if they submit Prior Intimation Letter (PI) as per Annexure \"H\" as an additional document along with the application form. Else, Passport will be issued on pre-Police Verification (PV) basis, or post-Police Verification (PV) basis - if they apply under Tatkaal scheme.", "FaqsPoliceDependent": "Dependent Family Members of Government/PSU/Statutory body employees", "FaqsPoliceDependentFirst": "My father is an Government officer. Will the police verification be done in my case? If yes, can I avoid delay in Passport issuance due to police verification by submitting some documents?", "FaqsPoliceDependentFirst1": "Dependent family members of Government/Public Sector/Statutory body employees can be issued Passport without police verification, if they submit the following additional documents along with their application form: ", "FaqsPoliceDependentFirst1Point1": "\"Identity Certificate\" in original as per Annexure \"A\" (of dependent). ", "FaqsPoliceDependentFirst2": "They can also be issued Passport on post police verification basis, if they apply under the Tatkaal scheme with required documents. ", "FaqsPoliceNames": "Applicants who have changed their names in past", "FaqsPoliceNamesFirst": "I have changed my name from Ashim Arora to Sachin Arora. Can it create a problem during Police Verification?", "FaqsPoliceNamesFirst1": "You need to attach the required documents along with your application form. For list of documents to be submitted please click on \"Documents Required\" link on Home page.", "FaqsPoliceCourt": "Applicants who are convicted or court case is pending against them", "FaqsPoliceCourtFirst": "A court case is pending against me. Can a Passport be issued to me after successful Police Verification?", "FaqsPoliceCourtFirst1": "If a criminal case is pending against you in any court, you can be issued a Passport subject to the condition that you enclose a written permission granted by the court allowing you to travel abroad. Normally a short validity Passport valid for one year is issued, subject to conditions if any, mentioned in the Court order as per GSR 570 (E) dated 25 August, 1993.", "FaqsPoliceCourtSecond": "I have been convicted by court last year. Can a Passport be issued to me after successful Police Verification?", "FaqsPoliceCourtSecond1": "Yes, subject to the provisions of the Passports Act, 1967 and approval of competent authority.", "FaqsPoliceDeported": "Applicants who have been repatriated/deported", "FaqsPoliceDeportedFirst": "I am an Indian Citizen by origin and have been repatriated from Bangladesh. I want to apply for a Passport. Can I be issued a Passport without police verification?", "FaqsPoliceDeportedFirst1": "No, Passport cannot be issued without Police Verification in your case.", "FaqsPoliceQueries": "Other Police Verification (PV) Related Queries", "FaqsPoliceQueriesFirst": "The file status shows that my police report is \"adverse\". How should I proceed further?", "FaqsPoliceQueriesFirst1": "Please contact Passport Office (PO) to understand the reason of adverse report. Post clarification, if required a re-verification can be requested. PO needs to get a clear police report from the re-verification, for issue of a Passport ", "FaqsPoliceQueriesFirst2": "On receipt of a clear report from the police, your file will be processed further for issue of a Passport. ", "FaqsPoliceQueriesSecond": "Is police verification done before issuance of Passport under the Tatkaal scheme?", "FaqsPoliceQueriesSecond1": "No, police verification is not done before issuance of Passport under the Tatkaal scheme. In case of the Tatkaal scheme, police verification is done on post police verification basis as per the case.", "FaqsPoliceQueriesThird": "How can I prove that I have stayed at my present address for more than a year during Police Verification?", "FaqsPoliceQueriesThird1": "Address proof is required only for the present address of the applicant, irrespective of the period of stay at the present address. Address proof is not required for other places the applicant stayed during the last one year period before the date of application. However, addresses of all places of residence during the last one year have to be furnished by the applicant to enable police verification.", "FaqsPostal": "Postal Dispatch and Tracking", "FaqsPostalFirst": "What is the mode for dispatch of Passport?", "FaqsPostalFirst1": "The Passport is dispatched by India Post through Speed Post to the present address of the applicant as filled in the Passport application form.", "FaqsPostalSecond": "Can I personally collect my Passport from the Regional Passport Office (RPO) once it is prepared?", "FaqsPostalSecond1": "No, collection of Passport is not allowed.", "FaqsPostalThird": "The status on the website says that my Passport has been \"Dispatched/Delivered\". But I haven't received it yet. What should I do?", "FaqsPostalThird1": "We request you to check the delivery status of your Passport through India Post's Speed Post Tracking Utility. Based on the displayed status, you may contact the respective speed post center or your nearest Speed Post center to confirm the current status of your consignment. In case the Speed Post authorities are unable to locate your Passport consignment or they have returned your Passport consignment to the sender, please contact the respective Passport Office for further assistance.", "FaqsPostalForth": "Do I need to be personally present to collect the Passport from the postman or any of my family members can collect it on my behalf?", "FaqsPostalForth1": "It is advisable that the applicant himself collects the Passport from the postman. In case of absence of the applicant, it is at the discretion of the postman to hand over the envelope to some family member of the applicant by checking their/applicant's ID proof or to return the Passport to the issuing Regional Passport Office.", "FaqsPostalFifth": "The postal authorities have sent my Passport back to the Regional Passport Office (RPO). How can I request the RPO to dispatch my Passport again?", "FaqsPostalFifth1": "As your Passport has been returned undelivered, we request you to contact the respective RPO and submit an application so that the Passport may be dispatched again. Please also enclose the proof of the present address along with the application. Passport Office may also demand some additional proofs as per the reason for non-delivery provided by India Post.", "FaqsPostalSixth": "My Passport application is under processing and in the meanwhile my present address has changed. What is the procedure to update my address in the submitted Passport application?", "FaqsPostalSixth1": "As per the process Passport is dispatched to the present address mentioned in the Passport application form.", "FaqsPostalSixth2": "Please contact the respective Passport Office for further assistance.", "FaqsPostalSeventh": "I have received someone else's Passport through speed post? Please suggest what should I do?", "FaqsPostalSeventh1": "Please immediately surrender the Passport at your respective Passport Office.", "FaqsCall": "Call Centre", "FaqsCallHelp": "Call Centre / Helpdesk", "FaqsCallFirst": "Who can help me in solving my queries?", "FaqsCallFirstHead": "You can ask your queries at the following places:", "FaqsCallFirstHead1": "By visiting our website www.Passportindia.gov.in", "FaqsCallFirstHead2": "By calling call centre at 1800-258-1800", "FaqsCallFirstHead3": "By visiting Helpdesk at your nearest Passport Seva Kendra", "FaqsCallSecond": "Can I ask the status of my application by calling the Call Centre?", "FaqsCallSecond1": "Yes, you can check the status of your application by calling at Call Centre at 1800-258-1800. You can talk to the Call Centre executive or punch your file no. into the IVR system to check your application status", "FaqsCallThird": "Can a Call Centre executive apply Passport on my behalf?", "FaqsCallThird1": "No, Call Centre executive cannot apply for Passport on your behalf.", "FaqsCallForth": "What do I need to know, before calling Passport Call Centre to check my application status?", "FaqsCallForth1": "You need to provide your File Number and Date of Birth to the call centre executive to check your application status.", "FaqsCallFifth": "I have lost my Passport. Can I file a complaint about the same through Call Centre?", "FaqsCallFifth1": "No, you cannot file a complaint for loss of Passport through Call Centre. Loss of Passport should be immediately reported to the nearest Police Station and to the Passport Office or Indian Mission, if abroad.", "FaqsCallSixth": "Can I enquire about my nearest Passport Seva Kendra/ Post Office Passport Seva Kendra by calling Call Centre executive?", "FaqsCallSixth1": "Yes. You can locate your nearest Passport Seva Kendra/ Post Office Passport Seva Kendra by calling the Call Centre at 1800-258-1800. You can also visit the website www.Passportindia.gov.in to locate your nearest Passport Seva Kendra.", "FaqsCallSeventh": "Can I reply to a show cause notice received by me by calling a Call Centre executive?", "FaqsCallSeventh1": "No, show cause notice cannot be replied through a Call Centre executive. An applicant has to reply the show cause notice in written or typed and send to the respective authority by post or personally meet officer concerned.", "FaqsCallEighth": "Can I lodge a grievance through Call Centre?", "FaqsCallEighth1": "Yes. You can lodge a grievance with the Call Centre at 1800-258-1800. A grievance can also be lodged on the website www.Passportindia.gov.in or by visiting helpdesk at your nearest Passport Seva Kendra.", "FaqsLost": "Lost/Damaged Passports", "FaqsLostFirst": "What is the definition of damaged Passport?", "FaqsLostFirstHead": "Damaged Passport is classified further based on the extent of damage, i.e.:", "FaqsLostFirstHead1": "Damaged Passport - Passport number is readable, name is legible and photo is intact", "FaqsLostFirstHead2": "Damaged beyond recognition", "FaqsLostSecond": "What can I do if I have lost my Passport and must travel to India urgently due to an emergency, such as serious illness or death in the family?", "FaqsLostSecond1": "Loss of Passport should be immediately reported to Indian Mission and the Police Station. You need to contact the respective Indian Mission/Post. Generally, an Emergency Certificate (EC) is issued for returning to India after verification of Indian nationality/origin/particulars.", "FaqsLostThird": "What are my responsibilities when applying for a Passport, if my old Passport has been lost or damaged?", "FaqsLostThird1": "If abroad, loss of Passport should be immediately reported to the nearest Police Station and to the Passport Office, or the Indian Mission. If required, you can apply for “Re–issue” of Passport. To check the complete list of documents to be submitted along with the application form, please click on \"Documents Required\" link on Home page.", "FaqsLostForth": "What is the procedure to apply for duplicate Passport in case of lost or damaged Passport?", "FaqsLostForth1": "Duplicate Passports are not issued. However, a new Passport with different Passport number may be issued with fresh validity. The applicant has to apply under the ‘re–issue’ category with reason as Lost/Damaged Passport.", "FaqsLostFifth": "I am an Indian living in Germany. I lost my Indian Passport but I don't have photocopy of the same. What should I do?", "FaqsLostFifth1": "Photocopy of the old Passport is not a mandatory document to be submitted in case of lost/damaged/stolen Passport. It should be produced if it is available. But you will be required to produce, the previous Passport details like Passport number, Date of issue, Date of expiry and place of issue, while filling the Passport application form. If you do not have that information, then contact the respective Mission/Post.", "FaqsLostSixth": "My Passport booklet is damaged. I want to go abroad on urgent basis. What should I do?", "FaqsLostSixth1": "In case your Passport has not been damaged beyond recognition, i.e. Passport number is legible, name is legible and photo is intact, then you can apply for re-issue of Passport under the Tatkaal scheme. However, the final authority for the issuance of Passport under the Tatkaal scheme lies with the Passport office. But, if Passport has been damaged beyond recognition, then you cannot apply under the Tatkaal scheme.", "FaqsLostSeventh": "I lost my Passport in the U.S. and have been sent to India on Emergency Certificate. Can I be issued a new Passport? If yes, what are the documents needed to get a Passport?", "FaqsLostSeventhHead": "In case of lost Passport, you need to apply for re-issue of Passport. Following documents must be submitted along with the application:", "FaqsLostSeventhHead1": "Proof of Present Address", "FaqsLostSeventhHead2": "Proof of Date of Birth", "FaqsLostSeventhHead3": "Affidavit stating how and where the Passport got lost/damaged (Annexure 'F')", "FaqsLostSeventhHead4": "Police report in original", "FaqsLostSeventhHead5": "Self-attested photocopy of first two and last two pages, including ECR/Non-ECR page of old Passport, if available.", "FaqsLostSeventhHead6": "Original EC/Seizure Memo", "FaqsLostSeventhPoint": "Cases may also require confirmation from Indian Mission/Post concerned.", "FaqsTatkaal": "Tatkaal Passports", "FaqsTatkaalFirst": "How can I apply for a Tatkaal Passport?", "FaqsTatkaalFirst1": "Passports can be now obtained under the Tatkaal Scheme without providing the Verification Certificate from a Gazetted Officer which was required earlier. The documents to be submitted for getting a Passport under this Scheme has been notified vide G.S.R. 939(E) dated 16 December, 2019. Applicants over the age of 18 years may submit any three of the documents specified in the List of Acceptable Documents for obtaining Passport under the Tatkaal Scheme.", "FaqsTatkaalFirst2": "Applicants below the age of 18 years may submit any two of the documents specified in the List of Acceptable Documents for obtaining Passport under the Tatkaal Scheme.", "FaqsTatkaalSecond": "Is a Verification Certificate required from a Gazetted Officer to get a Passport under the Tatkaal Scheme?", "FaqsTatkaalSecond1": "No. A Verification Certificate is not required from a Gazetted Officer to get a Passport under the Tatkaal Scheme.", "FaqsTatkaalThird": "What is the fee for issue of Tatkaal Passport?", "FaqsTatkaalThird1": "To know the fee details, please click on \"Fee Calculator\" link on Home page.", "FaqsTatkaalForth": "How long will it take to get a Tatkaal Passport? ", "FaqsTatkaalForth1": "After successful application form submission, with final status as \"Granted\", you can expect your Passport to be dispatched on third working day excluding the date of submission of application - without waiting for the Police Verification Report.", "FaqsTatkaalFifth": "Can I apply for Passport under the Tatkaal scheme?", "FaqsTatkaalFifth1": "The final authority for the issuance of Passport under the Tatkaal scheme lies with the Passport office. But there are list of applicants who cannot apply for Passport under the Tatkaal scheme. To check the list of applicants who cannot apply under the Tatkaal scheme, please refer instruction booklet. Click Here to download Instruction Booklet.", "FaqsTatkaalSixth": "My Passport booklet is damaged. I want to go abroad on urgent basis. What should I do?", "FaqsTatkaalSixth1": "In case your Passport has not been damaged beyond recognition, i.e. Passport number is legible, name is legible and photo is intact, then you can apply for re-issue of Passport under the Tatkaal scheme. However, the final authority for the issuance of Passport under the Tatkaal scheme lies with the Passport office. But, if Passport has been damaged beyond recognition, then you cannot apply under the Tatkaal scheme.", "FaqsTatkaalSeventh": "If parents have Passport with adverse Police Verification Report or they have a criminal background, can Passport be issued to minor on an urgent basis?", "FaqsTatkaalSeventh1": "In such cases, minors can be issued Passport under the Tatkaal scheme subject to the approval of competent authority.", "FaqsTatkaalEighth": "Can Indian citizens belonging to Nagaland apply for the Passport under the Tatkaal scheme?", "FaqsTatkaalEighth1": "NO", "FaqsTatkaalNinth": "For Tatkaal applications, while booking appointment I am asked to choose appointment quota. What is appointment quota?", "FaqsTatkaalNinth1": "Two appointment quotas 'Normal' and 'Tatkaal' are available for 'Tatkaal' applications. Tatkaal applicants who are not able to book an early appointment under Tatkaal quota may consider booking appointment under Normal quota also. However, Tatkaal fee will be charged irrespective of the quota under which appointment was booked byTatkaal applicant.", "FaqsTatkaalNinth2": "A Tatkaal application is not only to get an early appointment but also for faster processing. For example, a Tatkaal application would be processed under post (police) verification. The print queue is also separate thus ensuring faster print of Tatkaal Passports i.e. a Tatkaal Passport would be dispatched within 1-3 days of applicant visiting PSK as against a Normal application which would take longer.", "FaqsTatkaalTenth": "How can I make the payment? What are the accepted methods of payment?", "FaqsTatkaalTenthHead": "Online Payment has been made mandatory for booking appointments at all PSKs/POPSKs.", "FaqsTatkaalTenthPoint": "Online Payment can be made using any one of the following modes:", "FaqsTatkaalTenthPoint1": "Credit/Debit Card (MasterCard, Visa and RuPay)", "FaqsTatkaalTenthPoint2": "Internet Banking (State Bank of India(SBI) and Other Banks)", "FaqsTatkaalTenthPoint3": "SBI Wallet Payment", "FaqsTatkaalTenthNote": "Note: Applicants applying under Tatkaal Category need to pay the entire fee as applicable while making online payments and scheduling of appointments.", "FaqsTatkaalEleventh": "How will the Tatkaal application be processed?", "FaqsTatkaalEleventhFirst": "Before an applicant chooses to apply under the Tatkaal Category, it is very important to ensure that all the documents required for Tatkaal passport services are available with the applicant.", "FaqsTatkaalEleventhSecond": "Once the application is filled under the Tatkaal category, the requisite fee for Tatkaal services is to be paid and appointment is taken at a particular PSK. It is important to note that all the documents required for Tatkaal passport services are produced in original at PSK for further processing of the Tatkaal application. At any stage during processing of the Tatkaal application, if it is found that the required documents are not available, or not in order (not meeting the documentary requirements), the application submitted by applicant will be kept on hold for want of requisite Tatkaal documents. Such applications will not be granted on pre-police verification basis.", "FaqsTatkaalEleventhThird": "Once the application is kept on hold, the further processing of the application will only be resumed, once the applicant submits the required document /documents at PSK. If an application remains on hold for want of pending documents despite reminder beyond 90 days from the On-Hold date, such application will be closed by following the process of automated application closure. No further queries will be entertained once the application has been closed.", "FaqsEPassport": "ePassport", "FaqsEPassportFirst": "What is e-passport? ", "FaqsEPassportFirst1": "An ePassport is a combined paper and electronic passport with a Radio Frequency Identification (RFID) Chip and an antenna embedded as an inlay of passport that contains the personal particulars and biometric information of the passport holder. The ePassport will be visually identifiable as small additional gold colour symbol printed below the front cover of the passport.", "FaqsEPassportSecond": "What are the benefits of having ePassport and how it is useful for the passport holder?", "FaqsEPassportSecond1": "The major benefit of the ePassport comes with an enhanced ability to maintain the integrity of passport holder’s data. The ePassport will have the data in printed form on the booklet, as well as digitally signed in the electronic chip, which can be securely authenticated by immigration officials globally; thus, safeguarding the passport from forgery, and potential fraudulent activities like fake passports, while confirming the genuineness at border controls.", "FaqsEPassportSecond2": "The underlying technology supporting the security of the ePassport is the Public Key Infrastructure (PKI) solution which is the foundation for safeguarding sensitive information and confirming the integrity and origin of the personal and biometric data stored on the chip within the ePassport.", "FaqsEPassportThird": "Whether it is mandatory for the existing valid passport holders to replace their passport with ePassport?", "FaqsEPassportThird1": "No. All Passports issued by Govt of India will continue to remain valid till their validity expiry date. As and when a respective Passport Office is technically enabled for issuance of ePassport, the citizens applying under that passport office will get the ePassport. The phase wise roll out of ePassport covering all Passport Offices across India may take few months. ", "FaqsIdentity": "Identity Certificate", "FaqsIdentityCertificate": "Certificate of Identity", "FaqsIdentityFirst": "What is a Certificate of Identity?", "FaqsIdentityFirst1": "Certificate of Identity is normally issued to Tibetan Refugees residing in India, from the Regional Passport Office, Delhi (RPO Delhi) on recommendation by the Bureau of His Holiness the Dalai Lama (HHDL), New Delhi. In addition to Tibetan refugees, Stateless people residing in India may also apply for Certificate of Identity at the Passport Office within whose jurisdiction they are currently residing.", "FaqsIdentityFirst2": "Certificate of Identity issuance is subject to clearance by Ministry of External Affairs (PSP Division).", "FaqsIdentitySecond": "Where can I get the Application Form for Certificate of Identity?", "FaqsIdentitySecond1": "You can download the Application form from the Passport Seva website (www.Passportindia.gov.in).", "FaqsIdentityThird": "Where can I submit the Application Form?", "FaqsIdentityThird1": "Tibetan Refugees residing in India need to apply at RPO Delhi.", "FaqsIdentityThird2": "Stateless people residing in India need to apply at the Passport office within whose jurisdiction they currently reside.", "FaqsIdentityForth": "What would be the validity of a Certificate of Identity?", "FaqsIdentityForth1": "Certificate of Identity is generally issued for 10 years.", "FaqsIdentityFifth": "What is the fee for a Certificate of Identity?", "FaqsIdentityFifth1": "To know the fee details, please click on \"Fee Calculator\" link on Home page.", "FaqsIdentitySixth": "Can I submit the application form for Certificate of Identity outside India?", "FaqsIdentitySixth1": "No, the holder of Certificate of Identity who desire to get their Certificate of Identity re-issued on final expiry (10 years), should return before the expiry of Certificate of Identity to India and apply at RPO Delhi.", "FaqsIdentitySeventh": "I am a student pursuing full time regular course in a University outside India. Do I have to travel back to India to get my Certificate of Identity re-issued?", "FaqsIdentitySeventh1": "No, the Tibetan Refugees pursuing full time regular courses at recognized foreign Universities can submit their application for re-issue of Certificate of Identity at respective Indian Mission/Post in that country.", "FaqsMiscellaneous": "Miscellaneous", "FaqsMiscellaneousFirst": "The applicant is staying at Bangalore for the last two years and permanent address is in Kerala. Can he/she endorse his/her permanent address instead of present address in the Passport?", "FaqsMiscellaneousFirst1": "Only the present address will be endorsed on the Passport and not the permanent address.", "FaqsMiscellaneousSecond": "I am a self employed person and have recently shifted to Bangalore from Delhi. I want to apply for Passport on Tatkaal basis, but I don't have any address proof. What should I do?", "FaqsMiscellaneousSecond1": "It is mandatory to submit proof of address to apply for a Passport. Please click here to see the list of acceptable documents as proof of address.", "FaqsMiscellaneousThird": "A mentally retarded person wants to go abroad for treatment. He does not have any address proof. Will he be able to get Passport? If yes, then what is the procedure?", "FaqsMiscellaneousThird1": "The applicant has to apply for Passport and submit parent's/legal guardian's address proof along with his/her date of birth proof. Passport would be granted to the applicant subject to approval of Competent Authority.", "FaqsMiscellaneousHead2": "Passport Seva Kendra Working Hours", "FaqsMiscellaneousHead2First": "What are the timings of Passport Seva Kendra? Also, what are the lunch timings?", "FaqsMiscellaneousHead2FirstTitle": "The timings of Passport Seva Kendra (PSK) are as follows:", "FaqsMiscellaneousHead2TitleFirst": "Working Days", "FaqsMiscellaneousHead2TitleFirst1": "Monday-Friday", "FaqsMiscellaneousHead2TitleSecond": "Working Hours", "FaqsMiscellaneousHead2TitleSecond1": "9:30 AM - 4:30 PM", "FaqsMiscellaneousHead2TitleThird": "Token Issuance", "FaqsMiscellaneousHead2TitleThird1": "9:30 AM - 4:00 PM", "FaqsMiscellaneousHead2TitleForth": "Lunch Hours", "FaqsMiscellaneousHead2TitleForth1": "1:30 PM - 2:00 PM", "FaqsMiscellaneousHead3": "Short Validity Passports", "FaqsMiscellaneousHead3First": "In what cases Short validity Passport (SVP) is issued? What documents are required to be submitted?", "FaqsMiscellaneousHead3FirstTitle": "Generally, Short Validity Passport (SVP) is issued in following cases :", "FaqsMiscellaneousHead3FirstTitleFirst": "If a criminal case is pending against the applicant in any Court, he/she can be issued a Passport subject to the condition that a written permission is granted by the court allowing the applicant to travel abroad. Normally an SVP valid for one year is issued, subject to conditions, if any, mentioned in the Court order as per GSR 570 (E) dated 25 August, 1993.", "FaqsMiscellaneousHead3FirstTitleSecond": "However, SVP may be issued in extreme circumstances, subject to the approval of competent authority.", "FaqsMiscellaneousHead3Second": "What will be the validity of Passport if I apply for renewal of Short Validity Passport?", "FaqsMiscellaneousHead3Second1": "The validity of Passport would be decided by competent authority on case-to-case basis.", "FaqsMiscellaneousHead4": "Passport with incorrect details printed", "FaqsMiscellaneousHead4First": "Incorrect details have been printed on my Passport. What should I do?", "FaqsMiscellaneousHead4First1": "Applicants are requested to take utmost care when applying online with the view to ensure that the Passports are delivered without any typographical errors since applicants have themselves fed the data. Also, every applicant is given opportunity to verify particulars at Counter-A of PSK/POPSK. However, if you find any mistake/error in the particulars printed in the Passport booklet as per the application form submitted, please return the Passport for necessary rectification at Regional Passport Office concerned. If the rectification is approved by the competent authority, a new booklet with new Passport number would be issued. Any additional fees required to be paid would depend upon merit of the case. In certain cases, applicant can be advised to apply for re-issue of Passport too.", "FaqsMiscellaneousHead5": "Others", "FaqsMiscellaneousHead5First": "My mother is old and infirm. She cannot come to the Passport Seva Kendra/ Post Office Passport Seva Kendra. Can I apply for her through an agent? OR I am a very busy executive. Can my office boy submit the application on my behalf?", "FaqsMiscellaneousHead5First1": "It is mandatory for ALL applicants to be physically present while submitting the Passport application form at the Passport Seva Kendra/ Post Office Passport Seva Kendra.", "FaqsMiscellaneousHead5Second": "Is it mandatory for me to be physically present at PSK while submitting the Passport application?", "FaqsMiscellaneousHead5Second1": "It is mandatory for ALL applicants to be physically present while submitting the Passport application form at the Passport Seva Kendra/ Post Office Passport Seva Kendra.", "FaqsLOC": "LoC Permit", "FaqsLOCFirst": "What is LoC Permit?", "FaqsLOCFirst1": "LoC Permits are issued only by RPO Jammu and RPO Srinagar to those Jammu and Kashmir residents who want to visit their relatives living across the Line of Control (LoC) for valid reasons (like attending wedding ceremonies etc.).", "FaqsLOCFirst2": "Similarly, Pakistan Administered Kashmir (PAK) Authorities also issue LoC Permits to the Jammu and Kashmir natives residing on that side of the LoC for visiting their relatives across LoC.", "FaqsLOCSecond": "Can I fill the LoC Permit online?", "FaqsLOCSecond1": "Yes, first you need to register at the Passport Seva Online Portal (www.Passportindia.gov.in), and login to the website with registered Login Id. Then you can fill the LoC Permit online. There is no offline facility available.", "FaqsLOCThird": "What is the fee for LoC Permit?", "FaqsLOCThird1": "No fee is required for LoC Permits.", "FaqsLOCForth": "What are the documents required for LoC Permit?", "FaqsLOCForthTitle": "You need to submit one copy of the LoC Permit application form duly filled and signed in BLUE/BLACK ink along with a copy of the following documents:", "FaqsLOCForthPoitnt": "Proof of Date of Birth (Any one of the below mentioned documents)", "FaqsLOCForthPoitnt1": "Matriculation Certificate", "FaqsLOCForthPoitnt2": "S.M.C. / T.A.C Certificate", "FaqsLOCForthPoitnt3": "Passport", "FaqsLOCForth2Poitnt": "Proof of Address in India (Any one of the below mentioned documents)", "FaqsLOCForth2Poitnt1": "State Subject Certificate attested by Gazetted Officer ", "FaqsLOCForth2Poitnt2": "Election Commission Identity Certificate", "FaqsLOCForth2Poitnt3": "Telephone/Mobile Phone Bill ", "FaqsLOCForth2Poitnt4": "Electricity Bill", "FaqsLOCForth2Poitnt5": "Aadhaar Card", "FaqsLOCFifth": "I have an infant with me to travel across the LoC. Do I need a separate LoC Permit for him/her?", "FaqsLOCFifth1": "Yes. You need to separately apply for LoC Permits for infants travelling with you.", "FaqsLOCSixth": "Where can I submit the LoC Permit application form?", "FaqsLOCSixth1": "You can submit the application form and required supporting documents at Jammu or Srinagar Passport Office.", "FaqsLOCSeventh": "Is Police Verification required for LoC Permits?", "FaqsLOCSeventh1": "LoC Permits are issued only after verification of applicant's Indian antecedents by Criminal Investigation Department (CID) and Subsidiary Intelligence Bureau (SIB); and that of their relatives living across LoC (done by Pakistan Administered Kashmir (PAK) Authorities on RPO's request).", "FaqsLOCSeventh2": "Similarly, Pakistan Administered Kashmir (PAK) Authorities also request RPO Jammu/ Srinagar for verification of Indian relatives of LoC Permit Applicants residing at the Indian side of the LoC. RPOs in turn request CID and SIB for the verifications, and accordingly authorise Pakistan Administered Kashmir (PAK) Authorities to issue LoC Permits for the applicants whose verification is cleared by CID as well as SIB.", "FaqsPassport": "Passport Seva Camp", "FaqsPassportFirst": "What is a Passport Seva Camp?", "FaqsPassportFirst1": "Passport Seva Camp refers to the mobile van or temporary PSK deployed in various areas situated far from the regular PSKs such as identified cities/towns and University Campuses. Applicants residing in the notified areas may visit these Camps to submit their Passport applications. Each Camp will have Citizen Service Executive(s), Verification Officer(s), Granting Officer(s), consoles (with Internet facility) and various devices required for application data entry processing such as camera, document printer/scanner and fingerprint capture device.", "FaqsPassportSecond": "What category of applications can be submitted at Camp?", "FaqsPassportSecond1": "Only applications for Fresh issuance or Re-issue (except Lost/Damaged) of Passport under Normal scheme can be submitted at Camps. Tatkaal, PCC and other miscellaneous applications are not accepted at Camps.", "FaqsPassportThird": "Do I need to submit a Passport application form online (through Passport Seva Portal) before visiting a Camp?", "FaqsPassportThird1": "Yes. You need to submit the application form online and then print the online Application Reference Number (ARN) receipt, which must be carried along while visiting a Camp for Passport application submission.", "FaqsPassportForth": "Can I apply for Tatkaal Passport through Camp?", "FaqsPassportForth1": "No. Tatkaal applications are not accepted at Camps.", "FaqsPassportFifth": "Can I apply for Police Clearance Certificate (PCC) application through Camp?", "FaqsPassportFifth1": "No. PCC applications are not accepted at Camps.", "FaqsPassportSixth": "Can I apply for Background Verification for GEP application through Passport Camp? ", "FaqsPassportSixth1": "No. Background Verification for GEP applications are not accepted at Camps.", "FaqsPassportSeventh": "Do I need to take appointment for visiting Camp?", "FaqsPassportSeventh1": "Yes. You need to submit application form online, pay the applicable fee and book appointment before visiting the Camp.", "FaqsPassportSeventh2": "The information on Camp will be displayed on the Home Page of Passport Seva Portal (website).", "FaqsPassportEighth": "How can I make the payment before visiting to Camp? What are the accepted methods of payment?", "FaqsPassportEighth1": "Online Payment has been made mandatory for booking appointments at Passport Seva Camp.", "FaqsPassportEighth2": "Online Payment can be made using any one of the following modes:", "FaqsPassportEighth2Point1": "Credit/Debit Card (MasterCard, Visa and RuPay)", "FaqsPassportEighth2Point2": "Internet Banking (State Bank of India(SBI) and Associate Banks Associate Banks only) ", "FaqsPassportEighth2Point3": "SBI Bank Challan ", "FaqsPassportNinth": "Will a manually filled (in ink) application form be accepted at Camp?", "FaqsPassportNinth1": "No. Manually filled application form is not accepted at Camp. Applicants need to submit application form online, pay the applicable fee and book appointment before visiting the Camp.", "FaqsPassportTenth": "What documents do I need to carry while applying for a Passport through Camp?", "FaqsPassportTenth1": "The following documents are required for applying for a Passport through Camp:", "FaqsPassportTenth1Point1": "Online Application Reference Number (ARN) receipt printed from Passport Seva Portal (website) ", "FaqsPassportTenth1Point2": "SBI Payment Receipt, wherever applicable", "FaqsPassportTenth1Point3": "Originals of required supporting documents along with self-attested (signed) photocopies", "FaqsPassportTenth1Point4": "Two recent Passport size coloured photographs (4.5 cm length x 3.5 cm width) with white background", "FaqsPassportTenth1Point5": "Old/existing Passport booklet for Re-issue of Passport; the old Passport booklet will be cancelled by the Verification Officer at Camp and returned to applicant after accepting the application", "FaqsSurrender": "Surrender Certificate", "FaqsSurrenderFirst": "What is a Surrender Certificate?", "FaqsSurrenderFirst1": "A Surrender Certificate is issued to applicants willing to surrender their Passport at Passport Offices mainly for renunciation of Indian citizenship and acquiring foreign nationality. This is a chargeable miscellaneous Passport service and can be availed after applying for Surrender Certificate through Passport Seva Website (www.Passportindia.gov.in), and later visiting the Passport Office with the required documents.", "FaqsSurrenderFirst2": "Note: Individuals applying for Surrender Certificates with any reason other than 'Acquiring Foreign Nationality/Renunciation of Indian Citizenship' need to visit the Passport Office directly i.e. without filling the application form physically or online. Examples of such applicants may be the Diplomatic/Official Passport holders willing to surrender their ordinary/diplomatic/official Passport.", "FaqsSurrenderSecond": "Where can I get the application form for Surrender Certificate?", "FaqsSurrenderSecond1": "You can download the Surrender Certificate printable application form through the 'Forms and Affidavits Corner' section => Print Application Form link of Passport Seva Online Portal (www.Passportindia.gov.in).", "FaqsSurrenderSecond2": "However, the service can be availed only after applying for Surrender Certificate through Passport Seva Website (www.Passportindia.gov.in), and later visiting the Passport Office with the required documents.", "FaqsSurrenderThird": "Can I fill the Surrender Certificate application form online?", "FaqsSurrenderThird1": "Yes, first you need to register at the Passport Seva Online Portal (www.Passportindia.gov.in), and login to the website with registered Login Id. Then you can fill the Surrender Certificate application form online.", "FaqsSurrenderForth": "What is the fee for Surrender Certificate?", "FaqsSurrenderForth1": "The fee for Surrender Certificate is Seven Hundred and Fifty Indian Rupees (750 INR) effective from 1st July,2026.", "FaqsSurrenderFifth": "What are the documents required for Surrender Certificate?", "FaqsSurrenderFifth1": "You need to submit the original Passport to be surrendered and proof of foreign nationality.", "FaqsSurrenderSixth": "Is Police Verification required for Surrender Certificate?", "FaqsSurrenderSixth1": "No, Police Verification is not required for Surrender Certificate.", "FaqsSurrenderSeventh": "My Passport has expired, Can I get Surrender Certificate for the same?", "FaqsSurrenderSeventh1": "Yes, expired Passports too can be presented for surrendering. (Surrender is allowed only for latest Passport held by the applicant). Surrender will not, however, be allowed for Impounded, Revoked, Suspended, and Cancelled (against Re-issue) Passports.", "FaqsAppeal": "Appeal", "FaqsAppealFirst": "How do I file an appeal?", "FaqsAppealFirst1": "If there is an adverse action (like rejection/refusal of application or impounding/revocation of the Passport) taken by a Passport office against your Passport/application, you can file an appeal by logging in the PSP portal, and then selecting 'Log appeal' from the home page. Choose the Passport application you wish to file appeal against, and then click \"Log Appeal\". Enter the personal details (like File Number, Date of Birth, Email ID, Mobile Number, and Address for Correspondence), appeal description and click 'Submit'. On submission, an appeal number is generated.", "FaqsAppealFirst2": "Post this, you are required to makes the online payment of appeal fee of Rs. 25/-. Once the payment has been made successfully, you can upload the requisite documents. This completes the online appeal filling process.", "FaqsAppealSecond": "What documents are required to file an appeal?", "FaqsAppealSecond1": "Following documents are required to file an appeal:", "FaqsAppealSecond1Point1": "Copy of the official notification/speaking order of the RPO decision against which appeal is being filed like the impound/revocation order, intimation of application rejection/Passport refusal. ", "FaqsAppealSecond1Point2": "Nominee authorization form in case the appellant deputes someone else to appear for hearing and interact with CPV on his/her behalf (applicable in certain cases like aged/medically unfit/ illiterate appellants). ", "FaqsAppealSecond1Point3": "Other supporting documents (if any) relevant for the appeal.", "FaqsAppealThird": "Can I file appeal offline?", "FaqsAppealThird1": "If the file number against which appeal needs to be filed belongs to a non-live Mission/Post/Other location, then you can file the appeal offline. For this, you need to download the offline form and send the filled form, required documents and fee receipt to the correspondence address mentioned in the offline appeal form.", "FaqsAppealForth": "Can anyone file an appeal?", "FaqsAppealForth1": "An appeal can be logged by an applicant for a Passport service application when an adverse action (like rejection/refusal of application or impounding/revocation of the Passport) is taken by a Passport office against his/her Passport/application.", "FaqsAppealFifth": "My payment amount is deducted but PSP portal displays payment status as 'pending' or 'failed'.", "FaqsAppealFifth1": "Payment status can be viewed by clicking 'View Submitted Appeal(s)' on the Home page and then clicking the 'Track Payment Status' link for the selected appeal.", "FaqsAppealFifth2": "In case your payment amount is deducted, but payment status is 'pending', you may reconfirm the payment status on the next working day.", "FaqsAppealFifth3": "In case your payment amount is deducted, but payment status is 'failed', the deducted amount will be refunded by SBI to applicant's bank within seven working days. Thereafter, the applicant needs to follow up with their bank for amount to be credited into his/her account. If the amount is not refunded please send an e-mail to the Service/ Helpdesk Id: customercare.00691@sbi.co.in or call at Service/ Helpdesk Phone No.: 011-41561114 (between 10:00 AM and 5:00 PM) providing the relevant details such as Appeal Reference Number, Transaction Id, Payment Amount and Transaction Date.", "FaqsAppealSixth": "I am unable to upload appeal documents due to their size limit while filling appeal.", "FaqsAppealSixth1": "In case you are not able to upload documents due to the size restriction (size limit is 1 MB) at the time of filling appeal, the same can be sent by post at the correspondence address provided in the 'Upload Supporting Documents' screen.", "FaqsAppealSeventh": "Can I request to reschedule hearing date?", "FaqsAppealSeventh1": "Currently, there is no provision for rescheduling hearing date by the appellant. In case the appellant does not appear on the hearing date, s/he is sent a reminder letter to clarify his/her reason for the 'no-show'. Appellants who respond satisfactorily to the 'no-show' notice are given another hearing date.", "FaqsAppealEighth": "I am located outside India. Do I need to be physically present at CPO office for hearing?", "FaqsAppealEighth1": "In case appellant is located outside India, s/he can depute someone else to appear for hearing and interact with Consular, Passport & Visa (CPV) Division of the Ministry of External Affairs on his/her behalf by submitting nominee authorization form at the time of logging appeal.", "FaqsAppealNinth": "Can I depute someone on my behalf for appeal hearing?", "FaqsAppealNinth1": "Appellant can depute someone else to appear for hearing and interact with Consular, Passport & Visa (CPV) Division of the Ministry of External Affairs on his/her behalf in certain cases like aged, medically unfit or illiterate appellants.", "FaqsAppealTenth": "How can I track appeal status?", "FaqsAppealTenth1": "Once the appeal has been logged by the appellant, it's status can be tracked by clicking 'View Submitted Appeal(s)' on the home screen and then clicking the 'Track Appeal Status' link for the selected appeal.", "FaqsAppealEleventh": "I wish to change address/ mobile number provided at the time of filling appeal.", "FaqsAppealEleventh1": "Currently, there is no provision to change address or mobile number once the appeal has been logged. If you have provided incorrect address or mobile number, you can withdraw the appeal and log appeal afresh with the correct details.", "FaqsAppealTwelveth": "How long does it take to reinstate the Passport post the appeal ruling?", "FaqsAppealTwelveth1": "Once the appeal has been approved, Chief Passport Officer (CPO) instructs the RPO to reinstate the Passport with immediate effect.", "FaqsAppealThirteenth": "What if I am not satisfied with the appeal ruling?", "FaqsAppealThirteenth1": "In case the appellant is not satisfied with the appeal verdict, you may approach the higher court(s) for appealing against the ruling.", "FaqsAlias": "Alias Name", "FaqsAliasFirst": "What is alias name?", "FaqsAliasFirst1": "If a person is known by any other name in addition to his real/ official name then the other name falls in the category of alias name. For example, if a person named Sreejit Kumar is known as Sree in his neighborhood then Sree can be termed as his alias.", "FaqsAliasSecond": "Is alias name printed on the Passport?", "FaqsAliasSecond1": "No. Only real/ official name of the applicant is printed on the Passport.", "ApplyPassport": "Apply For Passport", "ApplyPoliceClearanceCertificate": "Apply Police Clearance Certificate", "TrackPassportApplication": "Track Passport Application", "RegisterFeedbackGrievance": "Register Feedback / Grievance", "HomePageWelcome": "WELCOME TO PASSPORT SEVA", "HomePageWelcomeText": "Delivering Passport services to citizens in a timely, accessible and reliable manner", "DownloadApp": "Download App", "UsefulLinks": "Useful Links", "ScanToDownload": "Scan to download App", "GuidesOrdinaryNew": "Process to apply for Fresh / Reissue Ordinary Passport", "GuidesReIssue": "Apply For Re-Issue of Ordinary Passport", "GuidesPCC": "Apply for Police Clearance Certificate", "GuidesPCCForthText": "Add details of each step .After RPO selection, the instructions page with the steps involved will load depending on the PSP Service you select steps for ‘Apply For Police Clearance Certificate’ are as follows:", "GuidesPCCForthOtherPoint": "Step 05: Other Details ", "GuidesPCCForthDeclarationPoint": "Step 06: Self Declaration ", "GuidesHowToApplyfresh": "A guide with you on how to apply for a fresh or re-issue ordinary Passport. The process to apply for a Passport can seem daunting, but it's actually quite straightforward. Here are the steps you need to follow:", "GuidesHowToApplyDiplomatic": "A guide with you on how to apply for Diplomatic/Official Passport Passport. The process to apply for a Passport can seem daunting, but it's actually quite straightforward. Here are the steps you need to follow:", "GuidesHowToApplyPCC": "A guide with you on how to apply for Police Clearance Certificate. Here are the steps you need to follow:", "GuidesHowToApplySurrender": "A guide with you on how to apply for Surrender Certificate. Here are the steps you need to follow:", "GuidesHowToApplyLOC": "A guide with you on how to apply for LoC Permit. Here are the steps you need to follow:", "GuidesHowToApplyGEP": "A guide with you on how to apply for Global Entry Program (GEP) Verification. Here are the steps you need to follow:", "GuidesHowToApplyIdentity": "A guide with you on how to apply for Identity Certificate. Here are the steps you need to follow:", "GuidesHowToApply": "How to apply ?", "GuidesOrdinaryNewFirstOne": "Click on the “Register” button on the Navigation menu, fill in the details & click on “Sign Up”.", "GuidesOrdinaryNewFirstTwo": "After confirming your registered email ID, “login” to the Passport Seva Online Portal with the registered Login ID and Password.", "GuidesOrdinaryNewSecondTwo": "Service will be provided at the discretion of Passport Seva Kendra in-charge/Passport Officer.", "GuidesOrdinaryNewSecondThree": " In case of minor applicants (below 4 years of age), carry the recent Passport size photograph (4.5 X 3.5 cm) with white background.", "GuidesOrdinaryNewSecondFour": "Resubmission of application form is required, in case the applicant does not visit the Passport Seva Kendra within 90 days from the online form submission.", "GuidesOrdinaryNewThirdOne": "Prerequisite step: Select RPO (Regional Passport Office) based on your current residing location. Selected RPO will reflect the nearest PSK (Passport Seva Kendras) during scheduling appointment.", "GuidesOrdinaryNewThirdTwo": "Please note you can select a different RPO each time you apply for a service.", "GuidesOrdinaryNewThirdTwoFirstFirst": "If an applicant wants to Reissue his/her passport from a different Regional Passport Office other than the one where his/her present passport is issued, then he/she is required to create a new login ID on the Passport Seva Portal. The new login ID can be created using the same email ID that was previously used.", "GuidesOrdinaryNewThirdTwoFirst": "All applicants are hereby informed that passport applications may be submitted at any Passport Seva Kendra (PSK) or Regional Passport Office (RPO) across India, irrespective of the applicant’s place of residence.", "GuidesOrdinaryNewThirdTwoSecond": "To avail this facility, applicants are required to create a new login ID on the Passport Seva Portal. The new login ID can be created using the same email ID that was previously used.", "GuidesOrdinaryNewThirdTwoThird": "To create a new login ID, click on “Register” button. After completing the registration process, select “Passport Office” and then choose any PSK/RPO from the available options as per your convenience.", "GuidesOrdinaryNewThirdTwoForth": "Applicants may apply for passport services at any PSK/RPO across India based on their preference.", "GuidesOrdinaryNewForthOne": "After RPO selection, the instructions page with the steps involved will load depending on the PSP Service you select steps for ‘Apply for Fresh Passport’ are as follows:", "GuidesOrdinaryNewForthTwo": "Step 01: Passport Type", "GuidesOrdinaryNewForthThree": "Step 02: Applicant Details", "GuidesOrdinaryNewForthFour": "Step 03: Family Details", "GuidesOrdinaryNewForthEleven": "Submit your completed application. An unique Application Reference Number (ARN) will be generated. You can also save your application at any point of time and resume later.", "GuidesOrdinaryNewForthTwelve": " Please note: Carefully validate the details before submitting the application. You will not be able to make changes to the application once it is submitted.", "GuidesOrdinaryNewFifthOne": "After submission of the application, you must start the payment & schedule appointment process by clicking on View > Pay and Schedule Appointment button", "GuidesOrdinaryNewFifthTwo": " Prior payment of applicable Passport service fee has been made mandatory for booking appointments in all Passport Seva Kendras", "GuidesOrdinaryNewFifthThree": "Use Schedule/Reschedule Appointment link to schedule/reschedule an appointment (if payment is already made or an appointment is already scheduled)", "GuidesOrdinaryNewFifthFour": "Select Online Payment option, Select the ‘Appointment Quota’ (Normal/Tatkaal). Tatkaal option is available only to the applicants with Tatkaal application. Select the preferred Passport Seva Kendra (PSK)/Post Office Passport Seva Kendra (POPSK) for appointment booking. System will display the next available appointment date for the selected PSK/POPSK. After verifying the details, click the Pay and Book Appointment button to redirect to the payment gateway. Complete the payment process.", "GuidesOrdinaryNewFifthFive": "After successful payment, applicant is redirected to the Passport Seva Online Portal. The Appointment Confirmation screen is displayed along with appointment details.", "GuidesOrdinaryNewFifthSix": "Users can re-schedule appointments three times except in the case of tatkaal which is once.", "GuidesOrdinaryNewSixthOne": "User will then receive an SMS on your registered mobile number with the details of the scheduled appointment date.", "GuidesOrdinaryNewSixthTwo": " Carry all the necessary documents during the visit of the PSK on the day of appointment.", "ApplyGlobal": "Apply for Passport Indian Missions (Embassy / High Commission) or Posts (Consulate Generals) abroad", "ApplyGlobal1": "Global Entry Program (GEP) Verification", "AppointmentsReleased": "Appointments Released", "ApplicationsProcessed": "Applications Processed", "PassportsIssued": "Passports Issued", "Statistics": "Statistics From Last Week", "Statistics2023": "Statistics From Year 2025", "Statistics2024": "Statistics From Year 2025", "PublicNotice": "Public Notice", "HelpdeskHeading": "Benefiting citizens applying for Passport", "HelpdeskText1": "Simplifying the process of getting a Passport. Making sure that each applicant is issued a Passport in a seamless and timely manner.", "HelpdeskText2": "We are available 24/7 to help you with your Passport journey.", "HelpdeskWrite": "Write to our Helpdesk", "MiscellaneousServices": "Know About Our Miscellaneous Services", "AppointmentAvailabilityStatus": "Appointment Availability Status", "New": "New", "MEAPerformance": "MEA Performance", "PassportSevaLocations": "500+ Passport Seva Locations", "Page": "IN THIS PAGE", "Notifications": "Notifications", "ImportantDocuments": "Important Documents & Links", "ViewProfile": "View Profile", "ApplyForPassport": "Apply For Passport", "ApplyForPassportOne": "Ministry has put in place a citizen-friendly, strengthened Grievance Redressal System to ensure quick redressal of public grievance. The following options may be accessed to register and track Feedback/Grievance:", "FreshReissueOrdinaryPassport": "Fresh / Reissue Ordinary Passport", "FreshReissueOrdinaryPassport1": "Process to apply for Fresh / Reissue Ordinary Passport", "TatkaalPassport1": "Process to apply for Tatkaal Passport", "DiplomaticOfficialPassport": "Diplomatic / Official Passport ", "DiplomaticOfficialPassport1": "Process to apply for Diplomatic / Official Passport", "IdentifyCertificate": "Identity Certificate", "IdentifyCertificate1": "Process to apply for Identity Certificate", "ApplyPassportAbroad": "Apply Passport Abroad", "ApplyPassportAbroad1": "Process to apply for Passport Indian Mission (Embassy / High Commission) or Posts (Consulate General) abroad.", "KnowAboutMiscellaneousServices": "Know about Miscellaneous services", "KnowAboutMiscellaneousServices1": "Ministry has put in place a citizen-friendly, strengthened Grievance Redressal System to ensure quick redressal of public grievance. The following options may be accessed to register and track Feedback/Grievance:", "PoliceClearanceCertificate": "Police Clearance Certificate", "PoliceClearanceCertificate1": "https://www.Passportindia.gov.in", "PassportSurrenderCertificate": "Passport Surrender Certificate", "PassportSurrenderCertificate1": "Passport Seva App", "LineOfControl": "Line of Control (LoC) Permit", "LineOfControl1": "1800-258-1800", "GlobalEntryProgramVerification": "Global Entry program verification", "GlobalEntryProgramVerification1": "https://www.Passportindia.gov.in", "AnnouncementTextData1": "For obtaining Passport under Tatkaal scheme, along with the address, birth and non-ECR proofs (as applicable) applicants have to submit additional documents. Click Know More to check your eligibility for Tatkaal scheme.", "AnnouncementTextData2": "Appointments opening time corresponding to each Passport Office.", "AnnouncementTextData3Heading": "Advisory for Indians going on Work Abroad", "AnnouncementTextData3": "Advisory for Indian citizens going for job in a foreign country. Go Safe Go Trained.", "PrintApplicationForm": "Print Application Form", "DownloadPrintApplicationForm": "Download and Print Application Form", "PrintForm1": "To download the main passport application form for Fresh or Re-issue of Passport", "PrintForm2": "To download the supplementary passport application form for Fresh or Re-issue of Passport", "PrintForm3": "To download the Instructions Booklet for main and supplementary passport application form", "PrintForm4": "To download the form for Police Clearance Certificate (PCC) ", "PrintForm5": "To download the Identity Certificate form (applicable to Tibetan Refugees and Stateless People)", "PrintForm6": "To download the form for LoC Permit", "PrintForm7": "To download Surrender Certificate form", "PrintForm8": "The downloaded form should be printed back to back on standard A4 size papers.", "PrintForm9": "You must have the latest version of Acrobat Reader (9 or above) to read and print theseForms.", "PrintForm10": "Diplomatic and Official passports are issued to people holding diplomatic status or deputed by the Government of India for official duty abroad.", "ClickHere": "Click here", "ListOfAwards": "List of Awards", "CitizenTestimonials": "Citizen Testimonials", "NoticesUpdates": "Notices & Updates", "Events": "Events", "Tenders": "Tenders", "Welcome1": "Welcome to the Passport Seva", "DistrictsCovered": "Districts Covered", "Note": "Note", "FieldImportant": "Fields marked with asterisk (*) are mandatory.", "ApplicationsReceived": "Applications Received", "PassportsMiscServicesRendered": "Passports & Other Services Rendered", "India": "India", "Abroad": "Abroad", "Total": "Total", "NoteHoliday": "In addition, Passport Office will be closed on National Holidays i.e. Republic Day (26th January), Independence Day (15th August) and Gandhi Jayanti (2nd October).", "Date": "Date", "Holiday": "Holiday", "RegionalPassportOfficer": "Regional Passport Officer", "RegionalPassportOffice": "Regional Passport Office", "PublicGrievancesCell": "Public Grievances Cell", "POC": "POC", "FAA": "FAA", "CPIO": "CPIO", "ItemOfWorkOfConcernedSectionUnit": "Item of work of Concerned Section / Unit", "ContactDetails": "Contact Details", "Address": "Address", "TelNo": "Tel. No.", "FAX": "Fax No.", "EMail1": "E-mail", "Ahmedabad": "Ahmedabad", "Amritsar": "Amritsar", "Andaman&Nicobar": "Andaman and Nicobar", "Bareilly": "Bareilly", "Bengaluru": "Bengaluru", "Bhopal": "Bhopal", "Bhubaneswar": "Bhubaneswar", "Chandigarh": "Chandigarh", "Chennai": "Chennai", "Cochin": "Cochin", "Coimbatore": "Coimbatore", "Dehradun": "Dehradun", "Delhi": "Delhi", "Ghaziabad": "Ghaziabad", "Goa": "Goa", "Guwahati": "Guwahati", "Hyderabad": "Hyderabad", "Jaipur": "Jaipur", "Jalandhar": "Jalandhar", "Jammu": "Jammu", "Kolkata": "Kolkata", "Kota": "Kota", "Kozhikode": "Kozhikode", "Lucknow": "Lucknow", "Madurai": "Madurai", "Mumbai": "Mumbai", "Nagpur": "Nagpur", "Patna": "Patna", "Pune": "Pune", "Raipur": "Raipur", "Ranchi": "Ranchi", "Shimla": "Shimla", "Srinagar": "Srinagar", "Surat": "Surat", "Tiruchirappalli": "Tiruchirappalli", "Trivandrum": "Trivandrum", "Vijayawada": "Vijayawada", "Visakhapatnam": "Visakhapatnam", "GrievancesEnter": "Please enter information in at least one of the following fields: Service Request Number, Application Reference Number, File Number and Passport Number.", "GuidestoOnlineServices": "Guides to Online Services", "BackgroundVerificationforGEP": "Background Verification for GEP", "LocatenarestPSK": "Locate nearest PSK", "LocateNearestPoliceStation": "Locate nearest Police Station", "LocateMissionAbroad": "Locate Mission/Post Abroad", "RighttoInformation": "RTI(Right to Information)", "AssociatedLinks1": "Associated Links", "LineOfControlPermit": "Line Of Control Permit", "TrackRequest": "Track Service Request / Feedback", "PassportOfficesNoteSection": "Applicants are advised to visit their jurisdictional passport office's home page to know about additional documents required, if any.", "AppointmentOpeningTime1": "Appointment Opening Time", "AppointmentOpeningTime1Text1": "The current appointments opening time for Tatkaal services corresponding to each Passport Office is given below. Please note that for the applicants applying under Normal services, the appointments are allotted by the system after successful fee payment. However, in case of Passport Seva Kendras (PSKs), where the demand is exceedingly high, the appointments would be opened at the same time, even for Normal services.", "DocumentsAcceptable": "List of Acceptable Documents", "NoteInformation": "The information provided above is indicative. The decision of APO/RPO shall be considered final.", "PSPHeadquaters": "PSP Headquaters", "PostOfficePSKs": "Post Office PSKs", "CallCenterNote": "We are temporarily facing connectivity issue at toll free number 1800-258-1800 in Jammu & Kashmir and North East States. Citizens are requested to dial 040-66720567(paid) for J&K and 040-66720581(paid) for NE states. Inconvenience caused is regretted.", "LocatorServices": "Locator Services", "ViewAll": "View More", "EnterPinCode": "Enter your PIN code", "ContactUsFirstButton": "National Call Center / IVRS", "ContactUsSecondButton": "Office of the Chief Passport Officer", "ContactUsThirdButton": "Passport Seva", "ContactUsForthButton": "Public Grievances Cell", "ContactUsFifthButton": "Vigilance Unit", "ContactUsSixthButton": "Legal / Policy Matters", "ContactUsSeventhButton": "Appellate Authority", "ContactUsEightButton": "Diplomatic and Official Passports", "AttachmenRequired": "Please provide the required information", "AttachmenRequiredInfo": "Information", "AttachmenRequiredMax": "(Max 150 characters)", "AttachmenRequiredAttachment": "Attachment", "AttachmenRequiredStatus": "View Status", "HowtoaccessInformation&LogGrievance": "How to access Information and Log Grievance", "Howtoaccessfirstdesc": "The Ministry has put in place a citizen-friendly, strengthened Grievance Redressal System to ensure quick redressal of Public Grievance. The following mechanism, which has been set up for dissemination of information about various services, handling of grievance and citizen feedback, may be accessed by citizens to register their Grievance:-", "Enquiry/Information": "Enquiry / Information", "PassportGrievance": "Passport Grievance", "DirectPublicInterface": "Direct Public Interface", "Feedback/Suggestion": "Feedback / Suggestion", "PassportSevaPortal": "Passport Seva Portal", "Passportdescription": "The Passport Seva Portal (www.passportindia.gov.in) provides information related to documents/ formalities to be completed for online submission of passport application. In case of any other query, Click here to log a request for information", "Passportdesc": "Click here to register and track your grievance related to passport application.", "Passportdesc1": "For quick-reference on how to register Feedback / Grievance and Track Grievance through Passport Seva Portal, click on the links mentioned below:", "NationalCallCentre": "National Call Centre", "NationalCallCentredesc": "There is a National Call Centre with a toll free number 1800-258-1800, which operates in 17 languages on 24x7 basis to provide comprehensive information related to application submission", "email": "E-mail / Call to respective Passport Office (PO)", "Emaildesc": "The Passport Seva Portal (www.passportindia.gov.in) can also be accessed for getting details of each PO whereby applicant can directly be in touch with them through e-mail/telephone/fax. For contact details of the Passport offices Click here .", "HelpDesk": "HelpDesk", "HelpDeskdesc": "There is also an e-mail (helpdesk[at]passportindia[dot]gov[dot]in) based helpdesk which can be accessed by citizens through the Passport Seva Portal (www.passportindia.gov.in) ", "PassportSevaMobileApplication": "Passport Seva Mobile Application", "PassportSevaMobileApplicationdesc": "Smartphone users can access information using mobile app ‘Passport Seva’. It is available on Android and iOS", "ShortMessageService(SMS)": "Short Message Service (SMS)", "ShortMessageService(SMS)desc": "Applicant can send an SMS query at any time to know the current status of the application. The applicant can track the status of his/her application by sending an SMS to 9704100100 in the format for example, STATUS BNG071268435013.", "Centralized": "Centralized Public Grievance Redress And Monitoring System (CPGRAMS)", "Centralizeddesc": "An applicant can register grievance through CPGRAMS portal (www.pgportal.gov.in) and track the status online.", "PublicGrievanceCall": "Public Grievance Call", "PublicGrievanceCalldesc": "There is also a Public Grievance Cell in CPV Division of the Ministry of External Affairs under the supervision of the Chief Passport Officer which deals with grievances received through telephone, e-mail and post. A dedicated e-mail address i.e. passport[dot]pg[at]mea[dot]gov[dot]in is handled by this Cell to take up the passport grievances.", "PassportOffice(PO)": " Passport Office (PO)", "PassportOffice(PO)desc": "Applicants may visit respective Passport Office, through Enquiry Counter/May I Help you/Information Facilitation Centre (IFC) generally between 10:00 to 13:00 hours for status enquiry of their applications, submission of their pending documents/clarifications. There is also a Policy Section whereby escalated cases are processed after submission of requisite document/re-police verification, etc. For details of the Passport offices Click here.", "PassportAdalats": "Passport Adalats", "PassportAdalatsdesc": "Applicant can also take recourse to Passport Adalats which are being held by PO regularly to address long pending / complex cases. Details / updated status regarding adalats can be checked on Passport Seva Portal (www.passportindia.gov.in).", "PassportsevaKendra": "Passport Seva Kendra", "Passportsevadesc2": "Applicants are welcome to give Feedback / Suggestion. Click here to register.", "PassportSevaKendradesc": "Applicant may give suggestion / feedback through the suggestion / feedback boxes placed at PSK", "cPGRAMS": "CPGRAMS", "CPGRAMSdesc": "Through CPGRAMS Portal (www.passportindia.gov.in) , the applicant may also give their feedback with reference to grievance registered on CPGRAMS.", "RegisterFeedback/GrievancethroughCallCenter": "Register Feedback / Grievance through Call Center", "RegisterFeedbackfirstdesc": "You can also register a Grievance through National Call Centre (1800-258-1800), which operates in 17 languages on 24x7 basis by generating a Service Request Number (SRN) to track its status online, which can be used for subsequent enquiry.", "Callat‘1800-258-1800’": "Call at ‘1800-258-1800’", "Request": "Request the Call Centre executive to register the Grievance / Feedback / Information", "Thecallcenter": "The Call Centre executive will log Grievance / Feedback or provide the requested Information.", "Theexecutive": "The executive will brief the caller about service request tracking number [for grievance], resolution process, and the procedure about tracking the status of the service request in future, if requested.", "Theservice": "The service request number is also emailed to the applicant from helpdesk[at]passportindia[dot]gov[dot]in There is also a Public Grievance Cell in CPV Division of the Ministry of External Affairs under the supervision of the Chief Passport Officer which deals with grievances received through telephone, e-mail and post. A dedicated e-mail address i.e. passport[dot]pg[at]mea[dot]gov[dot]in is handled by this Cell to take up the passport grievances.", "WebPortal": "Web Portal", "TrackyourGrievance": "Track your Grievance", "Callcenter": "Call Center", "RegisterGrievance/FeedbackthroughWebPortal": "Register Grievance / Feedback through Web Portal", "RFGWP1": "You can log Grievance / feedback at the portal through link “Feedback / Grievance.For Grievance / Feedback related to passport application, follow the steps mentioned below:", "RFGWP2": "Step 1: Visit www.passportindia.gov.in. Under Feedback and Grievances menu, open Grievance and Feedback link.", "RFGWP3": " Step 2: Click on the link to register a new Feedback/Grievance.", "RFGWP4": "Step 3: Fill the Feedback/Grievance details and click on 'Submit'", "RFGWP5": "Step 4: A unique service request number is generated by the system [for future reference and tracking purposes] ,displayed on screen, and emailed to the applicant from helpdesk[at]passportindia[dot]gov[dot]in.", "RFGWP6": "In order to register grievance, applicant should quote the passport file number / passport number, name, Date of birth.", "Trackstatus": "Track Status of Grievance", "Trackstatus1": "You can track the status of their Grievances through the Passport Seva Portal, Mobile App, or by calling at the Passport Seva Call Centre.", "Trackstatus2": "Step 1: Go to portal www.passportindia.gov.in. Under Feedback and Grievances menu, open Track Grievance Status link.", "Trackstatus3": "Step 2: The user needs to enter the date of birth along with the service request number [or the Application Reference Number/File Number/Passport Number mentioned while registering the grievance on portal] to search the grievance status.", "Trackstatus4": "Step 3: The system displays the grievance resolution status and other attached details [if any].", "Trackstatus5": " Step 4: Citizen also receives processing status updates through emails. ", "feedback1": "You can log Grievance / feedback at the portal through link “Feedback / Grievance”.

For Grievance / Feedback related to passport application, follow the steps mentioned below:", "feedback2": "Step 1: Visit www.passportindia.gov.in. Under Feedback and Grievances menu, open Grievance and Feedback link.", "feedback3": "Step 2: Click on the link to register a new Feedback/Grievance.", "feedback4": " Step 3: Fill the Feedback/Grievance details and click on 'Submit'", "feedback5": "Step 4: A unique service request number is generated by the system [for future reference and tracking purposes] ,displayed on screen, and emailed to the applicant from helpdesk[at]passportindia[dot]gov[dot]in.", "feedback6": "In order to register grievance, applicant should quote the passport file number / passport number, name, Date of birth.", "SearchPage": "Search Page", "NewsDate": "Date", "NewsCategory": "Category", "NewsDescription": "Description", "DashboardText": "You are about to proceed to an external website. Click below to proceed.", "DashboardPDF": "Dashboard Help", "DashboardLink": "Dashboard Login", "Select": "Select", "WorldwideCaution": "WORLDWIDE CAUTION", "Visitors": "Visitors", "MarriageDivorceAndSeparatedCase": "Marriage, Divorce and Separated Case", "MarriageDivorceAndSeparatedCaseFirst": "For addition of Spouse Name in passport:", "MarriageDivorceAndSeparatedCaseFirstPoint1": "MARRIAGE CERTIFICATE or", "MarriageDivorceAndSeparatedCaseFirstPoint2": "Joint Photo Declaration signed by both husband and wife (Annexure J).", "MarriageDivorceAndSeparatedCaseSecond": "For deletion of Spouse Name :", "MarriageDivorceAndSeparatedCaseSecondPoint1": "Divorce Order/Decree.", "MarriageDivorceAndSeparatedCaseThird": "For Change of Spouse Name :", "MarriageDivorceAndSeparatedCaseThirdPoint1": "Divorce Order/Decree or Death Certificate of first spouse's name and", "MarriageDivorceAndSeparatedCaseThirdPoint2": "Re-marriage certificate or Joint Photo Declaration signed by both husband and wife (Annexure J).", "MarriageDivorceAndSeparatedCaseForth": "For a change of surname by women applicant following marriage/divorce:", "MarriageDivorceAndSeparatedCaseForthPoint1": "Marriage Certificate or Joint Photo Declaration signed by both husband and wife (Annexure J).", "MarriageDivorceAndSeparatedCaseForthPoint2": "Divorce Order/Decree (if name/surname change is based on divorce).", "MarriageDivorceAndSeparatedCaseFifth": "In case of a full change of name after marriage, the standard name change procedure should be followed.", "Married": "Married", "KolkataTimings": "Telephone Enquiry Timings: 10:00 AM to 1:00 PM and 2:00 PM to 5:00 PM.", "mPassportSevaApp1": "Passport Seva App", "mPassportPoliceApp1": "Passport Seva Police App", "mPassportSevaApp2": "(For Applicants)", "mPassportPoliceApp2": "(Exclusive for Police Users)", "mPassportSevaApp": "mPassport Seva App", "mPassportPoliceApp": "mPassport Police App", "AnnouncementTextData4Heading": "E-Notice Inviting Tender", "AnnouncementTextData4": "E-Notice Inviting Tender For Collection, Packaging & Airfreight Consignment (Desk-to-Desk) Of Printed Passport Booklets from CIPPS , PSP Division, Ministry Of External Affairs, Patiala House Annexe To Indian Missions/Posts Abroad" }